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Reviews

Average Ratings

4.9
Average based on 433 reviews.
  • Great Service friendly staff

    Showroom very clean ,staff very friendly and helpful .Facilities excellent, loved the coffee and sandwich bar. What a great idea. Ladies Boutique ...

    Dealer Response

    Hi Mike! We are happy to hear of your overall, 5-star experience. I will be sure to pass along your kind words to the entire team. Enjoy your new ...


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    Showroom very clean ,staff very friendly and helpful .Facilities excellent, loved the coffee and sandwich bar. What a great idea. Ladies Boutique ! It was a much better experience than we've ever had before with a car dealership. Would definitely recommend La Fontaine to buy or lease your next vehicle. Cannot believe we drove home the same day in our new car !!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Mike! We are happy to hear of your overall, 5-star experience. I will be sure to pass along your kind words to the entire team. Enjoy your new vehicle and welcome to the family! - Shelbi P.


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  • No sugarcoated sales pitch, just what I want!

    This is the second time I have used this dealership. Yes, it is a hike from where I live. However, every time I come here I get stellar service an...


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    This is the second time I have used this dealership. Yes, it is a hike from where I live. However, every time I come here I get stellar service and leave with what I want. I came in thinking i knew what i wanted and was not happy with it when i finally sat down in it. Tonia made sure to find something that made me happy and close to my budget. It ended up being cheaper than what i actually came to look at. I will be back when my lease is up and definitely reccomend this place for anyone looking to get into a different vehichle. Thanks yall!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Owner of car

    everything was top notch It was timely and the people were very courteous


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    everything was top notch It was timely and the people were very courteous

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My Visit to LaFontaine Cadillac...

    I have always enjoyed coming to LaFontaine Cadillac whether for the purchase of my first Cadilac or for service. Everyone is SO pleasant and acco...


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    I have always enjoyed coming to LaFontaine Cadillac whether for the purchase of my first Cadilac or for service. Everyone is SO pleasant and accommodating. I feel like family! I am always treated with genuine kindness and the utmost professionalism....and I have to add...always with a Smile! Thank you J.P. Farmer, Ken Elliott and Rich from Service for another delightful experience!!! You're the Best! Sincerely, Linda Gardella

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Dealership repair

    Always get good service at the dealership. I will continue to use La Fontain for my automobile needs.


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    Always get good service at the dealership. I will continue to use La Fontain for my automobile needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My 2017 Cadillac XT5 Purchase and History Summary

    I have always been 100% happy with the 3 cars I've purchased from Lafontaine in Highland. D'Anna Bloom gives 110%, is very responsive in communic...


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    I have always been 100% happy with the 3 cars I've purchased from Lafontaine in Highland. D'Anna Bloom gives 110%, is very responsive in communication and goes above and beyond to make sure I am happy with my new car purchase. The service dept is excellent as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Car experience EVER!

    The staff at LaFontaine Buick GMC Cadillac made me feel comfortable from the moment I stepped in the door! I missed my appointment due to traffic ...


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    The staff at LaFontaine Buick GMC Cadillac made me feel comfortable from the moment I stepped in the door! I missed my appointment due to traffic and got there when it was set to close. The offered me to take home whatever car I was thinking of purchasing, which of course I took advantage of. I came back the next day, deciding the Yukon Denali was just a little big - I then got to try the Denali Terrain for the rest of the weekend! Going back after that they let me know about some great deals on the Cadillac XT5 which I test drove and LOVED!!! I never felt like I was in a sale situation at all, they made me feel comfortable and gave me the time I needed to chose what was best for me. As you know it can take a little bit of time to get everything in order - The staff there made sure I was taken care of completely as the paperwork process started, I was there for 3 hours but actually had a great time chatting with the sales team there and it felt like no time!! Before I left they made sure that I knew how to use EVERY feature on my car - I haven't had a new car in 10 years and the XT5 was fully loaded, so there was a lot to go over. They got me set up with everything!! I live 45 minutes away from this dealership but went here on a recommendation from a friend - SO happy I did!! You can tell this is a family company and they care about their customers and their team is happy! You should definitely consider leasing or buying your next vehicle from the best!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • SRX Service

    Service was quick. A very professional and pleasant staff.


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    Service was quick. A very professional and pleasant staff.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great place

    It was a great experience, Love the place it even has a Gift shop. Everyone I met was friendly and very helpful.

    Dealer Response

    Dan: The gift shop is awesome. Best kept secret. Thanks for the great review.


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    It was a great experience, Love the place it even has a Gift shop. Everyone I met was friendly and very helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dan: The gift shop is awesome. Best kept secret. Thanks for the great review.


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  • Best Dealership

    Best buying experience ever! I doubt I will ever go to any other dealer.

    Dealer Response

    Thanks Walter. We hope to see you again!


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    Best buying experience ever! I doubt I will ever go to any other dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Walter. We hope to see you again!


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