Volkswagen Audi La Crosse

Talked to the salesperson Bradley the day before we drove over 2 hours to get there. was told if I was paying cash then he could work with me. To make a long story short went to purchase a yellow 2014 Chevrolet Camaro, got the key we went out and looked vehicle over got in started it up and seen that the check engine light was on, ask Bradley hey was the deal with the check engine light he stated that he didn't notice that it was on and he would get one of the mechanics there to take a look at it soon as we got back from test drive got. After returning to the dealership matt the sales guy in training took the vehicle around back to the service department. I took out $13,500 cash and laid it on the desk told Bradley this is what I can offer you for the vehicle, he talked to the sales Mgr. about the offer the sales mgr. said that they do not negotiate prices and turned down my cash offer of $13,500 unbelievable. Shouldn't say that you will work with a potential customer and when they arrive there to make a deal you down right reject there offer and stand on your ridicules jacked up prices......0 stars wouldn't recommend anyone to this dealership period.... Face Book here I come.........

I test drove a vehicle late Saturday afternoon right before closing, told them I was very interested to both the salesperson (David) and his manager. Neither one asked me for a "deposit" and let me leave without putting any money down. David called me Monday, I told him I was shopping for insurance, had one more test drive that week and would get back to him by Tues/Wed (Thanksgiving on Thursday). Again, no ask for a deposit or money down. I called early afternoon Wednesday to tell them insurance was purchased and to make an appointment to purchase the vehicle. At that time, David told me another person had put down a deposit and "that's business, the market is very tight." He assured me he would contact me Friday morning to give me a status update if the other party backed out or if it was sold. Never heard from him Friday morning, I left 3 messages including texts between early and mid-afternoon and only heard from him at supper time telling me the vehicle was sold that morning. Had either David or his manager ASKED me to put money down to hold it, yes, I would have - however, I didn't know that option was available to me. Skip this dealership, they could give a rat's @ss about you or your needs. If zero stars were available, Audi/Volkswagon LaCross would have earned that rating. Thus the 1 star.

The staff at Morrie's Audi are all super friendly and helpful. They price cars well and there is no pressure to buy one or the other model. They are interested in finding the right car for the buyer that you will be happy with.

Kris was very helpful and understanding of my needs. Dealership had several options for used vehicles and priced right. The paperwork and buying process was one of the easiest and fastest I have seen.

Brandon Heins was a pleasure to work with. He knows his stuff and is very professional in addition to having great customer service skills. I would use him again and will recommend him to my friends.

I drove from the twin cities to test drive a Audi S5. The car was amazing and Brandon made the process easy and enjoyable. I drove my S5 home with a smile on my face.

Our Audi buying experience was exceptional. Brandon was our sales person. He was very professional, friendly, and was a pleasure to work with in our buying experience. The entire staff was great and made the entire purchase go smoothly.

Brandon was easy to work with and very personable. He and my husband connected about hunting. I was disappointed that I wasn't told it was a smokers car and wondered how we didn't notice the smell before we drove off the lot. I love the car but not the smell. I even bought an air freshener but it doesn't help. Any ideas to rid the car of that smell?

Very friendly staff make you feel at home the dealership was very clean and If you was hungry They will make sure you have something to eat or drink I came over a 1000 miles to buy a car from this dealership and it was well worth it I will do it again pick me up from the airport and let me drive my new vehicle back to the dealership Thank you, Kris and Melissa The most nicest people you could ever meet

Brandon provided the information I needed and was pleasant and easy to work with. I am pleased with my new car purchase and the transaction.