Dealer on Cars.com since December 2017
|Sales||9:00 AM - 3:00 PM|
|Service||8:00 AM - 3:00 PM|
|Mon||8:00 AM - 6:00 PM|
|Tue||8:00 AM - 6:00 PM|
|Wed||8:00 AM - 6:00 PM|
|Thu||8:00 AM - 6:00 PM|
|Fri||8:00 AM - 6:00 PM|
|Sat||9:00 AM - 3:00 PM|
|Mon||8:00 AM - 5:00 PM|
|Tue||8:00 AM - 5:00 PM|
|Wed||8:00 AM - 5:00 PM|
|Thu||8:00 AM - 5:00 PM|
|Fri||8:00 AM - 5:00 PM|
|Sat||8:00 AM - 3:00 PM|
Yvonne was my salesperson. I had been to 2 other Jeep dealers that day and left due to poor treatment. Yvonne stopped me in the lot and greeted me r...ight away and was very friendly. I was comfortable right away. I have two homes one in Ohio and one in Michigan. I purchased a new Wrangler from Dean Arbour their whole staff was great. Very professional and I would definitely buy from them again.
We are glad you chose our dealership, David. Thanks for the feedback and strong recommendation!
I always used Dean Arbour for buying and service work until. I brought my wife's car in for an oil change, older service guy came back after about a ...half hour, well you need new tires and you need a brake job! (45,000 miles on the car with a new set of tires with only 500 miles on them). Took the car back home and picked up a set of pads and rotors for the car, and was going to do it myself. Pulled the wheels off and checked the pads and they are almost as thick as the new ones I bought. Ticked off I called the service dept. and told them about what happened. The guy kinda of laughed and told me, we always tell people they are needing new brakes when they are under 50%. 50% he must tell everybody that comes in there they need brakes! And have a tech working on the car that can't tell a good tire from a "needs replacing" tire? Sorry going to Standish or Bay City from now on.
My name is Jim Hayden I am the Dealer Partner here and would love the opportunity to speak with you. My number here is 989-879-2861. I have spoke with... my Service and Parts manager and this is not a normal practice. Neither of them do not remember speaking with anyone on this matter. So again please give us the opportunity to speak with you on this matter!
Fast and efficient! Enjoy having the car washed as an added benefit.
lifetime reviews of the Service Department.