Brenengen Chevrolet

3.8 out of 5 3.8
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Brenengen Chevrolet Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2008

Our philosophy has always been Tru Discount pricing. We give you our lowest price on every car. You will enjoy competiti

...

ve, fair pricing with no negotiating! We have been a One-Price dealer since we opened in 1991, giving customers our lowest price FIRST on all New and Used vehicles in stock. The price you see is guaranteed to be Competitive and extremely fair. There is NO hassle, NO back and forth negotiating. We will never have an advertised "Sale". Our non-commissioned Sales Consultants are only concerned with finding a vehicle that is right for you.

"Tru Discount Pricing...Every Car...Every Day"

Service

Oil, Filter Change

$29.99 and up*

Tire Rotation

$16.95 and up*

Oil, Filter Change (Premium)

$36.99 and up*

Wiper Blade Replacement

$24.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.8 out of 5 3.8
29 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • February 10, 2012

    I purchased a used car from Brenengen's this week over the phone. The car was ready when promised and fully detailed. They provided a basic powertrain... warranty and the price was very reasonable. I would recommend Brenengen Chevrolet.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 13, 2011

    We gave them our criteria, they told us what our options were, and boy were they right. I absolutely love the vehicle they put me in. Didn't steer me to... the high dollar ones either. They cane in THOUSANDS lower than the budget they knew we had. Great experience!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 14, 2012

    The car was a very good value and in great shape. customer service was phenominal and I didn't feel pressured to purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Mattanna and thanks for your feedback. Great to hear you are happy with your vehicle and your experience at our dealership! We appreciate your... business and hope you enjoy your vehicle for many years to come. Dennis Zee, General Manager, Brenengen Chevrolet, West Salem, WI.

  • 5.0 out of 5
    January 12, 2020

    Great experience,friendly staff. Got the car we've been looking for. At a fair price,in a timely manner. Wood recommend checking them out. Very... happy we stopped by.Thanks again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assis...t you if anything else comes up. Take care!

  • 1.0 out of 5
    April 18, 2019

    Do not take your vehicle here. Within two weeks of buying a used car, the check engine light came on. When my wife took it in, they wouldn't even look... at it. They just told her it was the gas cap and sent her away. Multiple trips and phone calls later, they still wouldn't check it out. The light was only intermittent, so she kept driving it. By the time we had real problems and it needed a new engine, it of course was out of warranty and they would not cover anything. We were dumb enough to let them fix it. When it came time to pay the bill, it was considerably higher than quoted. They were full of excuses, but no reasons and not helpful. Their incompetence cost us thousands of dollars. We just had the engine light on again and, fearing the same issue as before, we went back. It was a different problem this time and they quickly fixed it. However, when it was time to pay, the bill was much higher than quoted and they did nothing. Again, do not go there.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Hi, it's upsetting to hear that your service experience with your new vehicle has been anything but stellar. We would like the opportunity to address ...your concerns. Please reach out to us directly at (608) 786-0400 when you have a chance. Thank you, and we look forward to hearing from you.

  • 3.0 out of 5
    December 19, 2018

    I was very frustrated honestly. I needed an oil change and for my blinker bulb changed. This is what I requested when I set up the appointment. When... I checked in, I specified again that my blinker bulb needed to be changed and it was on the service papers. 1/2 hour later I am brought two very dirty filters (this tends to be the go-to on up sells)...then I am told my battery is dead and I basically can't leave in my car without a new battery...my $25 appt turns into a $188 appt. only to find when I am driving away, my blinker bulb never got changed...this is a fail in my eyes...the inspection should have caught my blinker bulb before the cabin filter...guess I will change the bulb myself because I am not going back. Purchasing a car here is great but repairs I would prefer to go to a small garage.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    June 27, 2018

    Bunch of lying overpriced idiots working for brenengen service. Called because of fuel leaks, told them right where it was coming from. They said there... is an extended service warranty for that specific issue. So cancelled my appointment elsewhere that was going to charge me $220 for the repair. Take to Brenengen West Salem for the repair, they tell me what I told the , fuel line leak. And it’s not a covered part. Cost would be $399.50. Get bent. Was told that the line alone costs $210. Said xxxxxxxx and showed them the same part from local parts place at $65. He said sorry I don’t make the prices and asked me to sign something. Brenengen has lowest price guarantee on purchasing a vehicle because they xxxx you for repair, even if you and your family has purchased every vehicle from them and has it serviced there too. Hope my fuel leak at the building finds a spark.

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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    9 people out of 9 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (608) 406-4939 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 1.0 out of 5
    June 21, 2018

    I have bought five cars from Brenengen over the years and was about to buy my sixth. My father has bought two cars and we always had great service whether... in sales or service. My mother just passed away which she purchased a new 2011 Chevy Camaro from Brenengen with cash. My Dad wanted to sell the car back to Brenengen, since he had no use for it, but both parties couldn't together on a price, so the salesman suggested consignment as an option. The car has very low miles. My Dad thought that was a great option and was fine with Brenengen's commission structure if the car sells. Once my Dad and the salesman went to see Dennis Zee (General Manager of the West Salem store) all he said was "I'm not selling that car!" No reason why he came to that conclusion. No heart, no compassion, simply in not as many words "take the car and get out." My Dad and I are both in heavy construction equipment sales, and both thought Dennis Zee's approach to the situation was poor and very amateur. If we did that in our line of sales we would lose that customer forever and possibly others if that correspondence got around to contractor's in our respective industry. I now live down in the Madison area but always made the trip back to Brenengen to purchase my vehicles. Ironically I was just about to come up and purchase another Silverado, but that new sale just went to a dealer locally in Madison tonight. I remember purchasing my first Silverado from a Nick Brenengen in 2007 when he was in Sparta. Since then I have purchased two Cruze's, another Silverado, and a Traverse. They lost the third Silverado today and they will not get any of my business in the future after what happened. Not to mention I have two brothers that thought highly of this dealership and I'm sure they will follow suit once they hear what happened. Brenengen has great people working for them, especially Mark Schroeder, and I believed I was a "customer for life" as their moto says. It only took one in-direct experience through my father and Dennis Zee to completely ruin the relationship. I have heard other negative things about Dennis Zee from many people specifically located on the ridge, but never thought much about it until I saw it first hand. I'm sure if he explained why he came to his decision to not take the vehicle on consignment my Dad would understand even if he still disagreed with it, but there was no such communication or discussions of alternatives. I never thought I would be writing this review of a dealership that I've had such great experiences at and bragged about it to others. Now I'll be talking to others from a different perspective about this dealership. It's ashamed how Dennis Zee's arrogant behavior can ruin business relations.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    8 people out of 8 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (608) 406-4939 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    April 7, 2018

    Great customer service and repair! Chris Young is an abosolute professional! Wonderful service repair department! Took the time to fit us in the schedule... on a Saturday afternoon to repair our vehicle so we could travel out of town the next day for work. Thank you!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 21, 2017

    Was in for normal service this time. Had purchased the vehicle there several years ago and always service it there.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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