Reviews

Average Ratings

5.0
389 lifetime reviews.
  • Happy Guy

    My wife said that based off of her experience with the purchase of my truck, she stated that she would buy her car there once the current lease is...

    Dealer Response

    Christopher, Thank you and your wife for saying such kind words about our facility! We look forward to dealing with you and your wife again afte...


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    My wife said that based off of her experience with the purchase of my truck, she stated that she would buy her car there once the current lease is over. After seeing how the people there are and clean the facility is, I don't blame her one bit.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Christopher, Thank you and your wife for saying such kind words about our facility! We look forward to dealing with you and your wife again after her current lease is up! We do everything we can to please our customers and to make them feel welcome during their visit here! Thank you for choosing Caskinette's Ford!


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  • Great new vehicle experience.

    Extremely good experience with my purchase. Top notch all the way!


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    Extremely good experience with my purchase. Top notch all the way!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    Service advisers are always friendly and pleasant. Gary was very helpful when I had a screw sticking out of my tire and was able to get me in the...

    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


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    Service advisers are always friendly and pleasant. Gary was very helpful when I had a screw sticking out of my tire and was able to get me in the next day (Friday) with a new tire.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


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  • EXCELLENT DEALERSHIP

    Thank you Chuck Davis and Brian Stabb for making my purchase a great experience ! Great personalities , and just an overall comfortable buy! Than...

    Dealer Response

    It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Thank you for the re...


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    Thank you Chuck Davis and Brian Stabb for making my purchase a great experience ! Great personalities , and just an overall comfortable buy! Thank you Liz for your excellent work in the service dept as well she's the best. I will purchase here again and recommend to anyone to enjoy the comfort and courtesy of Caskinette!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Thank you for the review and recommendation! We look forward to being of service again in the future.


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  • Only place to buy a vehicle

    I have purchased 5 vehicles thru out the years and have had very little problems. Only place I will buy a vehicle

    Dealer Response

    Thank you so much for your business and review Darren & Sandy!! We love catching up with our customers each time they come back in and work with ...


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    I have purchased 5 vehicles thru out the years and have had very little problems. Only place I will buy a vehicle

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your business and review Darren & Sandy!! We love catching up with our customers each time they come back in and work with us. Enjoy your ride!


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  • repeat customer

    yesterday we bought our second truck in 2 years here. we bought a 2012 ford flex a year ago and had the pleasure of working with jeff spellicy. he...

    Dealer Response

    Mr. Wright, I am sorry to hear about the accident with the Flex but so glad that Jeff was able to help you again! Thank you so much for your kin...


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    yesterday we bought our second truck in 2 years here. we bought a 2012 ford flex a year ago and had the pleasure of working with jeff spellicy. he made the buying experience very fun and easy. i totaled that truck 2 weeks ago and went back to jeff and he got us in this awesome F-150 in a couple of days, we live in mexico, ny and pass a couple of ford dealerships on the way here, but when you find a great and honest group of people, it's well worth the hour trip! in the future i will always go to caskinette ford for my trucks! thanks again jeff.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mr. Wright, I am sorry to hear about the accident with the Flex but so glad that Jeff was able to help you again! Thank you so much for your kind words and taking the time to write the review. We appreciate you coming up from Mexico to see us! Caskinette Ford


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  • Best Dealership in the North Country

    I purchased a used 2015 RAM and received the best service that I have ever had while purchasing a vehicle. This team is amazing and will be sure t...

    Dealer Response

    Travis, Thank you for taking the time to give us the review! Pleased to hear that Craig was able to assist you with the purchase of your 2015 RA...


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    I purchased a used 2015 RAM and received the best service that I have ever had while purchasing a vehicle. This team is amazing and will be sure that you leave happy. If you are looking for a new or used vehicle, please make Caskinette Ford your first stop. Talk to Craig, he was a superb salesman.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Travis, Thank you for taking the time to give us the review! Pleased to hear that Craig was able to assist you with the purchase of your 2015 RAM. Enjoy your ride! Caskinette Ford


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  • Great Experience

    As always, a pleasure. Courteous staff. They make you feel at home. They make you feel like you matter.

    Dealer Response

    Deborah, We strive for excellent customer service, I am glad we were able to deliver it to you! Thank you for making the trip in from Madrid. ...


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    As always, a pleasure. Courteous staff. They make you feel at home. They make you feel like you matter.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Deborah, We strive for excellent customer service, I am glad we were able to deliver it to you! Thank you for making the trip in from Madrid. Caskinette Ford


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  • Service Dept

    I dropped my car off and planned on picking it up the next day. When I arrived to pick up my car, it was parked in front of service, all ready to ...

    Dealer Response

    Robert and Katherine, I am glad that we had your car ready and waiting for you! Please come and visit us again with any other service needs. Ca...


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    I dropped my car off and planned on picking it up the next day. When I arrived to pick up my car, it was parked in front of service, all ready to be picked up.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert and Katherine, I am glad that we had your car ready and waiting for you! Please come and visit us again with any other service needs. Caskinette Ford


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  • Ecellent service as usual.

    The service was excellent as usual. The pinion seal was replaced and there have been no further issues. Thanks for a great job.

    Dealer Response

    Steven, Thank you for the kind words on our service department! We are happy to hear that there have been no further issues since your pinion seal...


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    The service was excellent as usual. The pinion seal was replaced and there have been no further issues. Thanks for a great job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Steven, Thank you for the kind words on our service department! We are happy to hear that there have been no further issues since your pinion seal was replaced. If we could be of any service to you in the future please do not hesitate to contact us! Thank You, Caskinette Ford


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