Reviews

Average Ratings

5.0
16 lifetime reviews.
  • Perfect hometown dealer

    Came from out of town to buy a used dump truck. Was treated very well. I felt very comfortable talking with Don, my salesperson. He was very up...

    Dealer Response

    Thank you very, very much for your kind words. We also want you to know that we value you, your support and your business and that we will always ...


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    Came from out of town to buy a used dump truck. Was treated very well. I felt very comfortable talking with Don, my salesperson. He was very upfront with me about the vehicle and I felt I was buying from someone that I knew and he wasn't just trying to make another sale. Price was fair and the quality of the work they had done to the vehicle had surpassed my expectations. I will be using this dealership again for all of my truck purchasing needs, even though it is more of a travel for me than other Ford dealerships in my area.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very, very much for your kind words. We also want you to know that we value you, your support and your business and that we will always do our absolute best to take care of you and your vehicle needs. We greatly appreciate you and your support of us. Thank you so much!


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  • John of MacDonald Motors

    I recently moved to this beautiful town of Center Conway, N.H. from L.A. and bought an SUV from John. I was treated like a queen, John is a great...

    Dealer Response

    Bailey, we thank you very much for your glowing review! We do everything we can to make our customers happy and take great care of them, and it's ...


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    I recently moved to this beautiful town of Center Conway, N.H. from L.A. and bought an SUV from John. I was treated like a queen, John is a great salesman and person. I had thought it would be scary to make a big investment and buy a vehicle 3000 miles away but John made me feel so safe and cared for and he was so knowledgeable and attentive I never had a qualm. I would recommend John and MacDonald Motors to everybody. Brava!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Bailey, we thank you very much for your glowing review! We do everything we can to make our customers happy and take great care of them, and it's really great when someone notices! Thank you, and we will continue to do all we can to take great care of you and your vehicle.


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  • Great service, good people

    I have been taking my Ford Focus to Macdonald Motors Ford & Lincoln for service for a couple years now, and they have always done great work at fa...

    Dealer Response

    We really appreciate your confidence in us and look forward to continuing to help with your automotive needs Thank you.


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    I have been taking my Ford Focus to Macdonald Motors Ford & Lincoln for service for a couple years now, and they have always done great work at fair prices. The staff has always been very courteous as well. I would definitely recommend them to anyone.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We really appreciate your confidence in us and look forward to continuing to help with your automotive needs Thank you.


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  • Bodyshop repairs

    Our car was in for bodywork after having gone for a previous estimate. Their estimate beat out our insurers as well as 2 other area body shops, ...

    Dealer Response

    We really do appreciate your kind words! We strive to take the best possible care of our customers and it sure makes us feel good when somebody no...


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    Our car was in for bodywork after having gone for a previous estimate. Their estimate beat out our insurers as well as 2 other area body shops, so we were able to keep the difference. The service was very friendly and on time with excellent results. When we went to pick up the car we were told that the repairs actually cost less than the estimate! Most other repair centers would not have admitted that and charged by the estimate. It is rally great to deal with folks who are very truthful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really do appreciate your kind words! We strive to take the best possible care of our customers and it sure makes us feel good when somebody notices and is nice enough to write a review to let others know. Thank you very much!


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  • Top notch customer service

    John helped me find a truck that fit my needs and was very professional in doing so. I never felt pushed or like John was talking bad about other ...

    Dealer Response

    Thank you very much for your great review. John and everyone here at Macdonald Motors Ford & Lincoln value your business and appreciate your great...


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    John helped me find a truck that fit my needs and was very professional in doing so. I never felt pushed or like John was talking bad about other companies/dealerships. He gave me the facts and let me make the decision on my own which I liked about the dealership. I got a price that I felt comfortable with after trading in my 2015 Tacoma for a 2017 Ford F150 XLT. I absolutely love the truck and had a great experience with Macdonald Motors.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for your great review. John and everyone here at Macdonald Motors Ford & Lincoln value your business and appreciate your great review!


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  • HOW DID WE DO TODAY we bought a new Fusion

    We are very satisfied with our salesperson and the other people here in McDonald Motors. Thank you all so much!

    Dealer Response

    Thank you! We are very happy you were pleased with us and that you chose us to do business with. We appreciate it!


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    We are very satisfied with our salesperson and the other people here in McDonald Motors. Thank you all so much!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you! We are very happy you were pleased with us and that you chose us to do business with. We appreciate it!


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  • Loving my Pearl RAV4

    It was a pleasure working with John and having a stress free, straightforward transaction! I do love my Pearl RAV4!

    Dealer Response

    We are very happy you are so pleased with the RAV4. We thank you for choosing us to do business with and want you to know we are here to help when...


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    It was a pleasure working with John and having a stress free, straightforward transaction! I do love my Pearl RAV4!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are very happy you are so pleased with the RAV4. We thank you for choosing us to do business with and want you to know we are here to help whenever you have any automotive needs. Thank you very much, Caitriona!


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  • Very happy with the Service Department.

    I bought new black rims for my Jeep Wrangler and tried to have the tires mounted on the new rims at another service center. Not only could they no...

    Dealer Response

    Reviews like this are music to our ears! We are so pleased we were able to make things right for you with no issues and no problems. Thank you ver...


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    I bought new black rims for my Jeep Wrangler and tried to have the tires mounted on the new rims at another service center. Not only could they not do it, they damaged one of my new rims in the process. After making them reimburse me and getting another rim, I took my Wrangler to Macdonald Motors Ford & Lincoln, where they mounted the tires and installed the new rims on my Jeep with no issues at all. Needless to say, I am very pleased with the service I received and would not hesitate to recommend this dealership!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Reviews like this are music to our ears! We are so pleased we were able to make things right for you with no issues and no problems. Thank you very much!


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  • My Ford 2013 F-150 & Ford 2013 Edge

    When bringing my vehicles for mechanical and/or body service, I have always experienced the highest, most professional, courteous, service. From ...

    Dealer Response

    Chris, thank you very much for your kind words. We do strive to give our customers and their vehicles the best possible care we can, and it is rea...


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    When bringing my vehicles for mechanical and/or body service, I have always experienced the highest, most professional, courteous, service. From checking-in with Dale or Gary for mechanical repairs or maintenance, to dropping off a vehicle with Chris at the body shop for adjustments or repairs, everyone has been polite, respectful and clear on what needs to be completed to keep my vehicles at optimum performance. Impeccable mechanics, body shop men, and friendly front office personnel to help check-in/check-out with a smile. I like keeping my vehicles in good working order along with keeping them looking great and I am completely comfortable with putting that responsibility in the hands of the MacDonald Motors Auto Group. Thank You!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Chris, thank you very much for your kind words. We do strive to give our customers and their vehicles the best possible care we can, and it is really appreciated when someone notices and comments the way you have. Again, thank you very much!


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  • Great service!

    I have had my 2008 Focus serviced here a couple of times now and am very happy with Dale, Gary and Bob, who performed the repairs on my Focus. The...

    Dealer Response

    Thank you very much for your kind words. We strive to always provide our customers with the service they expect and deserve and it's really nice w...


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    I have had my 2008 Focus serviced here a couple of times now and am very happy with Dale, Gary and Bob, who performed the repairs on my Focus. The work was well done, timely and everybody was very helpful and courteous. I would recommend the Service Department at Macdonald Motors Ford & Lincoln to anyone needing service work performed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you very much for your kind words. We strive to always provide our customers with the service they expect and deserve and it's really nice when someone lets us know they noticed!


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