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Reviews

Average Ratings

5.0
12 lifetime reviews.
  • Perfect hometown dealer

    Came from out of town to buy a used dump truck. Was treated very well. I felt very comfortable talking with Don, my salesperson. He was very up...

    Dealer Response

    Thank you very, very much for your kind words. We also want you to know that we value you, your support and your business and that we will always ...


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    Came from out of town to buy a used dump truck. Was treated very well. I felt very comfortable talking with Don, my salesperson. He was very upfront with me about the vehicle and I felt I was buying from someone that I knew and he wasn't just trying to make another sale. Price was fair and the quality of the work they had done to the vehicle had surpassed my expectations. I will be using this dealership again for all of my truck purchasing needs, even though it is more of a travel for me than other Ford dealerships in my area.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very, very much for your kind words. We also want you to know that we value you, your support and your business and that we will always do our absolute best to take care of you and your vehicle needs. We greatly appreciate you and your support of us. Thank you so much!


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  • HOW DID WE DO TODAY we bought a new Fusion

    We are very satisfied with our salesperson and the other people here in McDonald Motors. Thank you all so much!

    Dealer Response

    Thank you! We are very happy you were pleased with us and that you chose us to do business with. We appreciate it!


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    We are very satisfied with our salesperson and the other people here in McDonald Motors. Thank you all so much!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you! We are very happy you were pleased with us and that you chose us to do business with. We appreciate it!


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  • Loving my Pearl RAV4

    It was a pleasure working with John and having a stress free, straightforward transaction! I do love my Pearl RAV4!

    Dealer Response

    We are very happy you are so pleased with the RAV4. We thank you for choosing us to do business with and want you to know we are here to help when...


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    It was a pleasure working with John and having a stress free, straightforward transaction! I do love my Pearl RAV4!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are very happy you are so pleased with the RAV4. We thank you for choosing us to do business with and want you to know we are here to help whenever you have any automotive needs. Thank you very much, Caitriona!


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  • Very happy with the Service Department.

    I bought new black rims for my Jeep Wrangler and tried to have the tires mounted on the new rims at another service center. Not only could they no...

    Dealer Response

    Reviews like this are music to our ears! We are so pleased we were able to make things right for you with no issues and no problems. Thank you ver...


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    I bought new black rims for my Jeep Wrangler and tried to have the tires mounted on the new rims at another service center. Not only could they not do it, they damaged one of my new rims in the process. After making them reimburse me and getting another rim, I took my Wrangler to Macdonald Motors Ford & Lincoln, where they mounted the tires and installed the new rims on my Jeep with no issues at all. Needless to say, I am very pleased with the service I received and would not hesitate to recommend this dealership!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Reviews like this are music to our ears! We are so pleased we were able to make things right for you with no issues and no problems. Thank you very much!


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  • My Ford 2013 F-150 & Ford 2013 Edge

    When bringing my vehicles for mechanical and/or body service, I have always experienced the highest, most professional, courteous, service. From ...

    Dealer Response

    Chris, thank you very much for your kind words. We do strive to give our customers and their vehicles the best possible care we can, and it is rea...


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    When bringing my vehicles for mechanical and/or body service, I have always experienced the highest, most professional, courteous, service. From checking-in with Dale or Gary for mechanical repairs or maintenance, to dropping off a vehicle with Chris at the body shop for adjustments or repairs, everyone has been polite, respectful and clear on what needs to be completed to keep my vehicles at optimum performance. Impeccable mechanics, body shop men, and friendly front office personnel to help check-in/check-out with a smile. I like keeping my vehicles in good working order along with keeping them looking great and I am completely comfortable with putting that responsibility in the hands of the MacDonald Motors Auto Group. Thank You!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Chris, thank you very much for your kind words. We do strive to give our customers and their vehicles the best possible care we can, and it is really appreciated when someone notices and comments the way you have. Again, thank you very much!


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  • Great service!

    I have had my 2008 Focus serviced here a couple of times now and am very happy with Dale, Gary and Bob, who performed the repairs on my Focus. The...

    Dealer Response

    Thank you very much for your kind words. We strive to always provide our customers with the service they expect and deserve and it's really nice w...


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    I have had my 2008 Focus serviced here a couple of times now and am very happy with Dale, Gary and Bob, who performed the repairs on my Focus. The work was well done, timely and everybody was very helpful and courteous. I would recommend the Service Department at Macdonald Motors Ford & Lincoln to anyone needing service work performed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you very much for your kind words. We strive to always provide our customers with the service they expect and deserve and it's really nice when someone lets us know they noticed!


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  • Great to deal with

    I had an enjoyable buying experience with John; new to the dealership but did an excellent job explaining choices, features, and handling the purc...

    Dealer Response

    Jaron, thank you for your kind words and we are very happy you had a pleasant experience with us. We very much appreciate your very positive review.


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    I had an enjoyable buying experience with John; new to the dealership but did an excellent job explaining choices, features, and handling the purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jaron, thank you for your kind words and we are very happy you had a pleasant experience with us. We very much appreciate your very positive review.


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  • HOW DID WE DO TODAY

    For several months I truly knew for a new car I should shop. But I was actually quite reluctant because MECHANICAL I AM NOT! However, good frien...

    Dealer Response

    Wow! A poetic review! It's great, thank you very much for the kind words.


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    For several months I truly knew for a new car I should shop. But I was actually quite reluctant because MECHANICAL I AM NOT! However, good friends Del and Grace knew I was a very old lady in need! They decided to do some checking to find a car that had some speed! They happened to be in North Conway, not far from the Macdonald Motors Ford lot and decided to stop by and check it out, a car for me they just might spot! Well, lo and behold! there was a Ford Fusion parked in the middle of the lot. Del liked the engine, Grace liked the color and both decided it should be bought! They met a salesman, his name was Don and they told me all about him. I listened silently and thought he's knowledgeable, pleasant and has some vim. And since I respect and appreciate the Gilpatricks, I listened to their tale of woe. I decided we should visit the lot and was primed to give it a go! So, September 1st, we three took off on our journey to find a car. We met up with the salesman, Don. My first impression - "how lucky we three are". I liked Don and I liked the car and everything seemed just fine. But that console and those damn buttons absolutely blew my mind! In short, my visit to Macdonald Motors Ford was an experience I'll not forget! In fact, it was most enjoyable, I bought...and I wrote the check! Will I recommend Don and Macdonald Motors Ford?? For sure, I'll spread the word. Even though I'm a very quiet soul, I know that I'll be heard! But do keep in mind when selling, get to know your buyer well, because every old lady needs a salesman named Don and a great mechanic and friend named Del!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wow! A poetic review! It's great, thank you very much for the kind words.


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  • Ernie from Bartlett

    Good service from Don and Mark. Love the Escape and looking forward to using it.

    Dealer Response

    Thanks for your kind words, Ernie. Don


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    Good service from Don and Mark. Love the Escape and looking forward to using it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for your kind words, Ernie. Don


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  • New Car Purchase

    Great service on the sale and fair price. Staff was very friendly and knowledgable about the car.

    Dealer Response

    I know it was a while ago when you wrote this review, but we never thanked you for your kind words to us. I want you to know that we really do app...


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    Great service on the sale and fair price. Staff was very friendly and knowledgable about the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I know it was a while ago when you wrote this review, but we never thanked you for your kind words to us. I want you to know that we really do appreciate what you had to say and we do thank you very much for your support of us!


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