Lithia Chrysler Jeep Dodge RAM of Eugene

Reviews

Average Ratings

4.4
143 lifetime reviews. Includes reviews of Lithia Chrysler Jeep Dodge RAM of Eugene from DealerRater.com
  • Five Stars Today

    It is nice to make an appointment and for your car to be ready on time. Always friendly guys.


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    It is nice to make an appointment and for your car to be ready on time. Always friendly guys.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Professional
    September 17, 2017

    Wayne worked with us on helping find what we wanted. Also treated us with respect before and after we located a truck we liked. Service for the ...


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    Wayne worked with us on helping find what we wanted. Also treated us with respect before and after we located a truck we liked. Service for the promised running boards was prompt and was done without my nudging. Very proactive.

    Does recommend this dealer

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  • William McGranahan

    Dealing with Dane online and over the phone made the purchase experience easy and enjoyable once I arrived at the Lithia Jeep dealership in Eugene...


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    Dealing with Dane online and over the phone made the purchase experience easy and enjoyable once I arrived at the Lithia Jeep dealership in Eugene. Very satisfied with overall experience and would recommend this dealership to anyone looking to purchase a new Jeep!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Jeep Rubicon
    August 23, 2017

    Friendly, not aggressive sales and support staff was greatly appreciated. Quick service. Detail oriented, even though the dealership is in a remod...


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    Friendly, not aggressive sales and support staff was greatly appreciated. Quick service. Detail oriented, even though the dealership is in a remodel transition, the staff didn't allow that to upset the buying flow, or as an excuse to miss details. We were just about to drive away in our new Jeep when we were once again impressed that not only did Jesse wash and wax the vehicle before we left the lot, but noticed a small water spot and went out of the way to fix, and even gave us a bottle of cleaning solution and soft cloth 'just in case'.

    Does recommend this dealer

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  • Jeep- too long of wait

    Took 4 hours to get paper work going so that was a bit boring, could have went to dinner and back and been still waiting, I was only told it would...


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    Took 4 hours to get paper work going so that was a bit boring, could have went to dinner and back and been still waiting, I was only told it would be about an hour.Also asked sales man to send the spec sheet to us fri, he called and said we will get it Sat bright and early... Now Sun afternoon and still waiting.... Otherwise it was ok.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2007 red ram 1500

    asked for picture of truck to my email , truck not detailed in pictures ,and on web sight had a stock photo of tuck. dealer needs to detail all au...


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    asked for picture of truck to my email , truck not detailed in pictures ,and on web sight had a stock photo of tuck. dealer needs to detail all autos before advertisement on web their page.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Poor work
    July 28, 2017

    I purchased a 04 jeep from here. A werk later they tell me the finance fell through and to bring the jeep back. I had already sold my other rig be...


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    I purchased a 04 jeep from here. A werk later they tell me the finance fell through and to bring the jeep back. I had already sold my other rig because they let me believe it was mine by giving me keys and saying enjoy your new jeep. Now i have no rig and no way to get to work and they wont even try to help me out. Side note my credit was high 700 and i have flawless payment history and making 20 dollars an hour but they cant help me..

    Does not recommend this dealer

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  • Always good!

    Facilities are in total disarray. tearing down much of the building and rebuilding. Temporary facility was just fine. Not like a real building, bu...


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    Facilities are in total disarray. tearing down much of the building and rebuilding. Temporary facility was just fine. Not like a real building, but just fine. Service folk are always helpful and efficient. I enjoy bringing my jeep for maintenance.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great
    July 26, 2017

    We will see what Fiat says & does about the stitching in my 3 month old Abarth 124's seat coming loose. They took pictures & said they did not kno...


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    We will see what Fiat says & does about the stitching in my 3 month old Abarth 124's seat coming loose. They took pictures & said they did not know how long it will take. Replacing a whole seat seems extreme.

    Does recommend this dealer
    Came in for service or repair

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  • 12 years of service
    July 17, 2017

    I bought a new Chrysler town and country van from Lithia 12 years ago and they have serviced it during that time. I have been very pleased with t...


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    I bought a new Chrysler town and country van from Lithia 12 years ago and they have serviced it during that time. I have been very pleased with their service and the friendliness of their workers. They were always good about telling me what might be need to be done and let me decide what to do. I highly recommend them. I have now purchased another new car from one of their other dealership and have received excellent care that I am in good hand there too for the coming years. Thank You everyone at Lithia Service!!

    Does recommend this dealer
    Came in for service or repair

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