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Reviews

Average Ratings

4.8
269 lifetime reviews. Includes reviews of Lithia Nissan Of Eugene from DealerRater.com
  • Great customer service..Great vehicle !

    If you want great customer service, great follow through, thorough knowledge of the various models and all their bells and whistles and to feel go...


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    If you want great customer service, great follow through, thorough knowledge of the various models and all their bells and whistles and to feel good about your purchase I highly recommend this dealer. I bought a 2015 Nissan Rogue ..I love the car and I was impressed with Jordan's expertise, knowledge of all aspects of the car, his patience and his ability to hear what was important to me. Every step of the process was handled well. And Tanner makes the financing pretty painless. I have had 2 Nissan Quests and they were both purchased and serviced through this dealer..again I am way impressed with their service department! The service department is what brought me back for my new car. Thank you Lithia Nissan of Eugene!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Efficient, helpful and awesome!
    May 24, 2017

    The sales and finance team worked well together and the entire process was very efficient. Sales team was friendly, attentive, and knowledgeable a...


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    The sales and finance team worked well together and the entire process was very efficient. Sales team was friendly, attentive, and knowledgeable about the vehicles. The finance team was quick, knowledgeable and able to run comparisons of payments with different down payment amounts; as well as lease vs purchase. I highly recommend the Lithia Nissan team!

    Does recommend this dealer

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  • They Didn't Laugh
    May 23, 2017

    Great service! Mike was very helpful and only smiled when he explained to me that my key fobs, that had been pretty much nonfunctional for several...


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    Great service! Mike was very helpful and only smiled when he explained to me that my key fobs, that had been pretty much nonfunctional for several months, was due to me having the batteries in upside down. I wouldn't have been able to keep a straight face. 😊

    Does recommend this dealer
    Came in for service or repair

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  • oil change

    Very friendly customer service and they also did a few extra things when getting my oil change, like rotating my tires, that I appreciated.


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    Very friendly customer service and they also did a few extra things when getting my oil change, like rotating my tires, that I appreciated.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • What you should expect from a dealership
    May 18, 2017

    Service dept is very knowledgable and informative Good to know there still is a dealership working to keep customers as a repeat customer Thank you


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    Service dept is very knowledgable and informative Good to know there still is a dealership working to keep customers as a repeat customer Thank you

    Does recommend this dealer
    Came in for service or repair

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  • 2 service recalls of 2015 Nissan Rogue

    Great customer service, friendly, courteous and kind. Serviced vehicle in time they established.


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    Great customer service, friendly, courteous and kind. Serviced vehicle in time they established.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Top-notch service
    May 12, 2017

    I always leave Lithia Nissan amazed at the service I received from start to finish. J.J. Lawson sets the tone and everyone else follows suit. Th...


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    I always leave Lithia Nissan amazed at the service I received from start to finish. J.J. Lawson sets the tone and everyone else follows suit. They take excellent care of my car and I am grateful.

    Does recommend this dealer
    Came in for service or repair

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  • Best in region

    They have serviced my 09 Murano since new. Always a great experience, service only what is needed, trustworthy. Cannot say better....


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    They have serviced my 09 Murano since new. Always a great experience, service only what is needed, trustworthy. Cannot say better....

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • felt stranded
    May 8, 2017

    I brought my car in for it's regular oil change. Since i didn't want to wait I dropped it off in the morning before work, I was given a courtesy...


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    I brought my car in for it's regular oil change. Since i didn't want to wait I dropped it off in the morning before work, I was given a courtesy ride to work. Now given I had dropped off my car and had no transportation that day I was extremely disappointed that I wasn't picked up from work at the end of the day so I could pick up my car. That makes no sense. I asked the driver who gave me the ride to work and he got off work before I needed picked up, he got off at 4:00 and I couldn't leave earlier than 4:30 and he did not offer any solution. I thought I could find my own ride from a coworker but others had things to do and places to be and at the end of the day just want to go home. Otherwise, as far as I can tell, all went well.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent Service!!!

    The did an oil change AND fixed a few recall items. Excellent service!!!!


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    The did an oil change AND fixed a few recall items. Excellent service!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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