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Reviews

Average Ratings

4.9
92 lifetime reviews. Includes reviews of Lupient of Rochester from DealerRater.com
  • Easy personnel to work with

    Our salesman was great and very pleasant to work with.


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    Our salesman was great and very pleasant to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New GMC I bought at Lupient

    I had a great buying experience with Al Boysen and the entire team at Lupient. They met or exceeded my expectations in every aspect of the car bu...


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    I had a great buying experience with Al Boysen and the entire team at Lupient. They met or exceeded my expectations in every aspect of the car buying process. We have bought multiple vehicles from Al Boysen and will continue to do so in the coming years. He is a very nice person and easy to deal with. Mark Gilgenbach the service advisor met with us and assured us we would continue the stellar service we have come to expect from Lupient. I would gladly recommend them to anybody who is looking for a new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Repairs

    Josh was up front with what needed to be done and accurate in the amount of time needed. The shuttle driver was courteous and prompt. Appreciate t...


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    Josh was up front with what needed to be done and accurate in the amount of time needed. The shuttle driver was courteous and prompt. Appreciate the car wash.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Awesome job

    Awesome job gave me a loaner when they couldn't get it in the day I dropped it off and was done the next day


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    Awesome job gave me a loaner when they couldn't get it in the day I dropped it off and was done the next day

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best Service Department in Rochester MN

    Sean H has just been fantastic to deal with in servicing my daughter's Buick Regal over the past 8 months. He is not only very knowledgeable, but ...


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    Sean H has just been fantastic to deal with in servicing my daughter's Buick Regal over the past 8 months. He is not only very knowledgeable, but takes the extra time to explain the detail of the work that was done. Sean and the mechanics are also quite thorough regarding offering helpful suggestions not only for upcoming maintenance but for things to look out for with potential vehicle problems. Best Service Rep and department I have dealt with in my 41 years of driving.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • GMC Envoy Repair

    Took care of the repairs, plus saved me some future expenses by taking a proactive approach to replacing the water pump as it showed signs of leak...


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    Took care of the repairs, plus saved me some future expenses by taking a proactive approach to replacing the water pump as it showed signs of leakage. As the front of motor was disassembled it made the repair easier. The repair could not be completed in one day, so Mark found me a loaner!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • New Car Purchase
    May 17, 2015

    The sales team was very helpful and were not pushy. They answered the questions I had and let me make my decision. We did not make our final deci...

    Lupient Buick GMC of Rochester

    Hi Red, We're happy to hear that you had a pleasant experience with us! We're glad that did not feel pressured to buy, but rather, took the time t...


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    The sales team was very helpful and were not pushy. They answered the questions I had and let me make my decision. We did not make our final decision for a week.

    Does recommend this dealer
    Lupient Buick GMC of Rochester

    Hi Red, We're happy to hear that you had a pleasant experience with us! We're glad that did not feel pressured to buy, but rather, took the time to make the right decision for yourself and came back to Lupient Buick GMC of Rochester. We truly appreciate your business and we hope you are enjoying your new car!


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  • Great buying experience

    The purchase of our new GMC Acadia Denali was a very pleasant experience! Our salesman Brad Engen was very knowledgeable, courteous and concerned ...


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    The purchase of our new GMC Acadia Denali was a very pleasant experience! Our salesman Brad Engen was very knowledgeable, courteous and concerned that we were making the right purchase. All of Lupient Buick GMC's staff are a pleasure to deal with before, during and after the sale. I would definitely buy another vehicle from them!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • great sales service

    I have bought 2 used cars from here and specifically from Brad Engen. Brad was awesome to deal with. Was very helpful in finding the right cars fo...


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    I have bought 2 used cars from here and specifically from Brad Engen. Brad was awesome to deal with. Was very helpful in finding the right cars for my kids and I will buy from Brad when I need another car. He even came in on his day off to finalize the sale with me and my son.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good car shopping experience

    Brad did a good job introducing us to other vehicles that we had not even given a look at previously. We are sold on the safety features of the GM...


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    Brad did a good job introducing us to other vehicles that we had not even given a look at previously. We are sold on the safety features of the GMC Terrain that we purchased. Awesome job. Love the car washes.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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