Reviews
Great service.
Tammi was great. Everybody very nice. Van was ready early. Just wanted to get established with your service department for my new wheelchair van. Great experience. Would recommend it to friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2015 Explorer
Our salespersons Skylar and Casey were very good, and Austin the sales manager was instrumental in keeping our experience positive. After the sale, Martin was a wealth if information and really helped provide positive affirmation. The staff in the parts department were very helpful and patient as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service experience
every thing went as anticipated. The service intake personnel were excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change and recall review
In and out quick with a thorough review of vehicle condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everything is OK
Steve is always knowledgeable about the needs of the vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
The work was done on time and the vehicle was returned clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Feedback
My advisor Tammy was very helpful and continued to work with me on my Key problem until it was resolved. Great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great staff and quick service
Staff was great. Service was quick. Overall the experience was good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service, clean facilities. knowledgeable.
consistently high service, and staff help. Timely completion. Good at giving notice of impending service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Really pleased with service done right
Really pleased with the service we received from Kendall Ford, our service advisor Alex Brown, the mechanic who worked on our car, and out shuttle driver, Bobbi. There was good follow-through from start to finish, and Alex did a great job advising us on progress throughout. The service (a transmission recall on the clutch-packs) was performed with minimal inconvenience, was finished faster than expected, and was done correctly the first time. It feels and drives great, and I could not be more happy. Thanks to all involved.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
