Maritime Ford-Lincoln, Inc. Hours
Maritime Ford-Lincoln Inc is proud to serve our customers around the Manitowoc area and worldwide as your one stop dealer. At Maritime Ford-Lincoln Inc we strive to provide automotive products and services of unmatched quality. We have been voted as the best place to buy your new or used vehicle year-after-year and also voted the best for Service, Body Shop, Oil Change, Tires and Car Wash. Maritime Ford-Lincoln Inc your Family Owned dealer since 1913.
Whether you're shopping for a New or Used vehicle, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Maritime Ford-Lincoln Inc.
"The Best Place to Buy a New or Used Vehicle on the Lakeshore!"
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Bought a new car and was given a 10.00 off card for oil changes. We would take are old car ( non customer) in for oil changes before and Paid 28.00 and... change for a 4 cyl focus, on our first time in for oil change on new car they charged us 28.00 and change when I showed them card discount they said usually 38.00 dollars and that they give everyone 10 dollar discount, so what's the point of getting a new car owner discount card when everyone gets same discount. Worthless discount card for new owners.
I want to thank you for expressing your concern about the confusion with the family discount program. It looks like we welcomed you into the family di...scount program when you were nice enough to choose us to be your new servicing Dealer. Then when you bought a car from us the same discount was applied so since both vehicles were similar you would be paying the same for either oil change. We do apologize if this has created any confusion.
My fiancé and I went in Monday looking at cars and he found the one he’s been wanting for awhile now. Test drove it. Did paperwork. Spent almost... 3 hours of our time there. We decided not to wait around anymore and told Sandy (financial advisor) to just give us a call back when she had heard back from banks etc for the loan process. 5 o’clock came around and still hadn’t heard from so we called her and she informed us that he would need a co-signer and that he ha great credit but not enough history. After taking to a family member whom lives 3 hours she agreed to co signing. ( remind you this is all Monday still) so she then is playing phone tag with sandy. Finally gives her her information. With that being said we called sandy again and then she said that their was another issue. So that was another day. This takes us to Wednesday’s we then call HER again to see what the status was and she said that she was going to FED EX the paperwork to his family member to sign for co signing. Again she has already pulled his credit. His family members credit has all her information. So Thursday comes around and we drive past the lot and the vehicle is not there. So I call the sales representative that had been helping us, Marty. And he doesn’t answer. And calls back the next day, Friday. To “inform” us that the car was sold a few hours after we left the lot. So I then proceed to call sandy and ask her why she had not told us about this?! If the car was sold and she proceeded to tell me that Marty did. Which he never did. I have the call logs and texts messages. She was rude and very unprofessional playing the blame game. they should have told us and not ran anyone’s credit. With that being said I know money speaks for all and that’s all the cared about which is why they didn’t have any hesitancy selling it to someone else. But never once did they say “this is a popular car can you put money down” etc. and NEVER had I ever have to chase and make 20 phones calls to a business. Which makes us feel like they did not want our business and truly discriminated against us because we are our mid twenties and probably ASSUMED we didn’t have any money to put down. Why else wouldn’t they ask? We got a “apology” and that was it. All and all the professionalism was not there at all and the communication is trash!
I want to thank you folks for sitting down with me and going over everything that happened start to finish. As promised I looked into it further and f...ound several factors that held up the process and can only say I am sorry things did not move as quickly or as smoothly that we would have liked. Thanks again for sharing your experience with us so we can better ourselves when needed!
My husband and I have been return customers for years. We love purchasing or leasing our vehicles from Maritime Ford. We know everyone and they know us.... You feel like part of the family. Just recently we purchased a 2018 Shelby GT 350. I can’t stop saying enough how much we appreciate all that everyone did so that we could get the car we dreamed of. Thank you Aaron for pulling some strings and going the extra mile. You have made my husband one very happy man. Thanks also to Donna for always making our purchasing or leasing experience easy and enjoyable. We look forward to working with you again in the future. Maritime Ford gets 5 stars from us. Great job to all who work there!
Form all of us at Maritime Ford-Lincoln Inc. we wanted to thank you for once again purchasing from us. It was our honor to help you to get your dream ...Mustang just the way you wanted it. Enjoy that awesome new ride and stop back for anything else that you may need!
I worked with Igor in the Service Department. I was so happy with previous work that I brought my Jaguar in for some work after her long winter's... nap. I always feel like Igor and the staff have MY best interests in mind. I don't hope to "need" vehicle repairs, but if I do, I will visit Igor and the staff at Maritime Ford in Manitowoc!
We would like to thank you from the whole staff here at Maritime Ford-Lincoln Inc. for sharing your comments and choosing us as your Dealer of choice.... Don't hesitate to let us know if there is ever anything that we can do for you!
I would recommend Maritime Ford to anyone looking for a used or new car. Very good customer service. The staff team was very responsive and the website... was easy to navigate.
Thank you, Joseph. We are happy to have you as part of our Maritime Ford-Lincoln Family.
Donna salesperson goes that extra step to take care of customer. I bought my vehicle while in Florida for month of January. Site unseen just communication... of text and email. Great person and dealership to work with. Thanks Donna and Maritime ford and Steve Lauson Jr. for the great experience.
We want to thank you for purchasing your New Ford F150 from us. Enjoy your New truck and we look forward to helping you with anything else that you ma...y need!
After having had a previous positive experience at Maritime Ford-Lincoln, I decided to take my car back again to see if Service could figure out why my... car wouldn't start. Jeremy and Igor were so friendly and helpful. And it turned out that I just needed a new battery. Thanks for being my "go-to" guys for Service.
From all of us here we want to say thank you for the kind words and choosing Maritime Ford-Lincoln Inc for your automotive needs. We appreciate your l...oyalty and look forward to serving all of your automotive needs when ever you need us!
Donna helped us get into a new vehicle quick. She did a great job find something that fit our needs just right. The entire staff was helpful in answering... all of our questions. Thank you!
I bought a 2008 Ford Explorer from Maritime Ford's used lot. I had all my service done by them for almost 7 years. I replaced my tires with them because... they really needed it. I bought a high end pair of Michelin tires (LTX MS2) which were considerably more expensive than the other options but they price matched and I was pretty happy with the replacement. After about 2 months and less than 2,000 miles I was driving with my family to lunch when I got a very sudden flat tire. Once I removed the tire I found a 3" gash in the interrior sidewall. I saw nothing in the road I could've hit and neither did my wife. I took the car to Maritime Ford for what I thought was a warranty issue with the tire. They told me I needed to pay for a new tire ($158) disposal, and balancing. They said I would pay for the tire up front and they might refund me after they sent the faulty tire to michelin for inspection. I reluctantly agreed and let them replace the tire. The whole thing sounded pretty fishy so I called Michelin warranty department and asked how the warranty process should work. Michelin let me know that all Michelin dealers are also qualified tire inspectors and that Martime Ford should inspect the tire on the spot, make a decision, and then cover or not cover the warranty replacement. The whole thing should only take an hour or less. So I returned to Maritime Ford to pick up my replaced tire and shared what I had learned with them. They again said that is not how they do business but agreed to inspect the tire. After a short time they pulled me into that back with the parts manager and told me that I must have hit something in the road. I insisted I did not and things got a little heated. Eventually the parts manager lost her temper with me and acted completely unproffessional. I called Michelin again who said it was my right to get a second opinion which I did from Fleet Farm. The Technician at Fleet Farm immediately concluded it was a manufacuring defect and agreed to replace the tire. I informed Maritime of this and they reluctantly agreed to replace the tire free of charge. Make no mistake though they made sure I knew they were do ME a HUGE favor. In all a 2 hour repair took me almost 7 hours and caused me a huge amount of stress. Even the Michelin warranty department let me know that Maritime Ford was acting completely unproffesional and not following the proper warranty process. I get the feeling they were going to charge me for the tire and then also accept a free tire from Michelin. This is how they treat a long time customer and I was completely dissatisfied. I will not visit them again......EVER!
I would like to start with on behalf of Maritime Ford thank you for being one of our loyal customers. I also would like to apologies for any issues th...at you went through. In regards to your tire issue our policy at the store is to replace at customers request then reimbursed after it is approved from manufacture. We follow these steps because ultimately when it comes to damage like your tire had they are the only ones that can decide if they will cover under warranty. With that said once again I am sorry for any confusion or trouble we may have put you through. We strive to keep all of our customers happy but at times like this where there was some confusion it only hurts what we worked so hard to build with the customer. Thanks again for expressing your concerns and bringing this to our attention.
My wife and I just purchased our second vehicle from Sam, couldn't be more pleased with everything he's helped with.
From everyone at Maritime Ford we want to thank you for choosing us once again for your latest purchase. We look forward to serving you with any of yo...ur automotive needs not only now but in the future. Thanks again for your purchase and enjoy your new vehicle!