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Reviews

Average Ratings

4.9
61 lifetime reviews.
  • Great experience, staff were friendly & helpful,

    It was definitely a great experience. When I left with my new vehicle I felt knowledgeable and comfortable because of the through information and ...


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    It was definitely a great experience. When I left with my new vehicle I felt knowledgeable and comfortable because of the through information and instructions I was given about the vehicle. I was not rushed or hurried and was given ample time to ask any questions or to state any concerns I might have had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • BEWARE!

    When bringing my truck in for a specific repair, I had to bring it back to repair items that were distantly related to the initial problem 3 diffe...

    Dealer Response

    We are very sorry to hear of your disappointment with our dealership. We strive to make our customers happy, and to continue to earn their confide...


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    When bringing my truck in for a specific repair, I had to bring it back to repair items that were distantly related to the initial problem 3 different times! When I needed to have a leaf spring repaired, they literally torched a hole in the bed creating burn marks up the inside......along with puncturing an even larger hole on the opposite side of the bed! Our guess, (and our mechanic's guess), is the truck fell off the lift to create that kind of damage (puncture hole), which they took no responsibility for. They never informed us of ANY of the damage, we found it 5 months later getting the truck ready for winter. Estimated damages were $728, they only admitted to $300. We are formally complaining to GM, as this is not the way GM does business. I would go the extra mile to utilize another dealership.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are very sorry to hear of your disappointment with our dealership. We strive to make our customers happy, and to continue to earn their confidence by performing high quality work at fair prices. That philosophy has guided this company and its predecessors for eighty years in the same location. We will happily refer you to other dealers. If we can be helpful in that manner, please let us know.


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  • Just checking

    Didn't go to dealer, just needed to get information. Was contacted in a very short period of time, and salesman was very congenital. Answered al...


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    Didn't go to dealer, just needed to get information. Was contacted in a very short period of time, and salesman was very congenital. Answered all questions, very friendly staff.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Buying

    The staff and employees were all very pleasant to work with. They worked hard with me to give me the deal I wanted to make the purchase of my truc...


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    The staff and employees were all very pleasant to work with. They worked hard with me to give me the deal I wanted to make the purchase of my truck a success. I most of my buying over e-mail with my sales person Ted since I live 1.5 hours from them. Ted was very up front with everything so I didn't make a wasted trip up to look at a truck I couldn't afford. Just a great experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service as always.

    Great job as always. Thank you Grace for picking up my truck for service.


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    Great job as always. Thank you Grace for picking up my truck for service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • VERY SATISFIED WITH WELLS RIVER CHEVROLET

    I AM NOT QUITE SURE OF THE CLICKING SOUND IN THE REAR END AND AM VERY SATISFIED WITH THE SERVICE DEPARTMENT


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    I AM NOT QUITE SURE OF THE CLICKING SOUND IN THE REAR END AND AM VERY SATISFIED WITH THE SERVICE DEPARTMENT

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • buying experience

    I am so happy with the manner in which I was treated that I tell everyone about it. I recommend Wells River Chevrolet to anyone that I hear may be...


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    I am so happy with the manner in which I was treated that I tell everyone about it. I recommend Wells River Chevrolet to anyone that I hear may be looking to trade or buy a vehicle. They go out of there way to make a good deal and the parts and service departments are excellent to.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Wells River Chevy

    Came in for oil change and tire rotation. Done on time and even got a free car wash. Thanks for a job well done Service Dept.


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    Came in for oil change and tire rotation. Done on time and even got a free car wash. Thanks for a job well done Service Dept.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellence of an auto dealership

    I have found everyone at Wells River Chevrolet to be outstanding. Sales, Service, Finance, all are great. It is why I continue to return and recom...


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    I have found everyone at Wells River Chevrolet to be outstanding. Sales, Service, Finance, all are great. It is why I continue to return and recommend Wells River to anyone that asks. They make every visit a pleasure. I've never had a better experience at a dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Leasing Experience

    Working with Wells River Chevy was a great experience! I have been a Toyota customer for many years, however I kept finding it difficult finding ...


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    Working with Wells River Chevy was a great experience! I have been a Toyota customer for many years, however I kept finding it difficult finding a vehicle I was happy with (too many bells and whistles that I don't use) with a decent monthly payment - too much 'packakge'. I now have a Silverado - a real truck with only the things I want/need at a monthly payment that saves me $70/month! Best of all, my wife has her Chevy Truck!! And everyone was super! Really enjoyed working with Ted! We'll be back!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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