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I was not impressed with the sales staff experience at Goodwins in Oxford. I was there for over 3 hours to buy a truck that should have taken an hour at... most to complete the sale. First of all, I had an appointment with the sales manager Derek but was handed off to a junior sales person Cody that had to keep going up the ladder to answer basic questions. Second, I was offered an interest rate that was twice market norm with my credit rating. Third I was talked into purchasing a Zurich Shield protection plan and found white mold in the carpet this morning and several stains on the lower center console that should have been removed prior to applying the protective coating. I understand this is a used vehicle and there will be items that are scratched, dented or abused. I should not have to return a vehicle to correct mold or stains that should have been taken care of with the purchase of a $700.00 "detailing job". I would not recommend this dealership to purchase a vehicle. I asked for a bottom line price, and got an attitude of "this is the price, take it or leave it", Don't get me wrong, I love the truck but was treated like a person desperate to buy a vehicle with bad credit and "take it or leave it". Maybe I should have just walked away. I appreciate your help in purchasing the truck, but it was not a favorable review or your dealership.
Found the truck online and went into the dealership to take a look at it and see what I could get for a trade on my current SUV I really like the truck... and got a fair deal on my trade. I was in and out and everyone was good to deal woth.
Needed a fast oil change and tire rotation, being out of state I was directed to this dealership. They fit me right into their schedule and were very... friendly and polite. They got me in and out in short order
Hey there Traveler! Very happy we could make your travel and vacation an easy and stress-free time. While we almost hope to not see you again (for you...r own convenience), if you have any problems again, you know where to find us!
I was very pleased with my purchase of a 2016 Nissan Rogue from Cody Fortier. Cody really made me feel he wanted to make sure I had all of the information... I needed before making the decision to purchase this vehicle. He made me feel at ease throughout the entire transaction and really made the whole process stress free for me. I'm very thankful he was able to assist me.
I could not have asked for a better experience than working with Cody Fornier. He was professional, down to earth, helpful and all around a good guy. Did... not try to push me into anything I didn't want. I will absolutely work with him again in the future.
My husband and I got a beautiful truck from Drew and Dave who work with Just Drive Events The whole process was smooth Great bunch of car guys and the... showroom had lots folks having fun playing corn hole
Amazing Buying Experience!!!! From Southern Maine could have bought at any Portland area Dealership. So glad we made the trip to Oxford. Great Selection... Great prices. Clean fun Dealership. I would highly recommend Cody in Sales. And Derek the Sales Manager worked his you know what off too get us the deal we wanted. Take the drive to Oxford u wont regret it !!!!! Plus they offer a 10year 100,000 warranty 5 Stars Guys.
I found my experience at Goodwin Chevy very professional. I knew what I wanted in a vehicle and good for me... they had one on the lot.. took it for... a test drive and liked it. I didn't feel any pressure from the salesman (Cody Fortier) but felt the financial end of the deal was rushed through. I was overall pleased with the experience.
Got flyer in mail scratch to win was going throw out wasn't in market for new vehicle. My son scratched and it matched said I won $500. I thought to my... self ya ok this is some sort sales gimmick towards vehicle only. Out curiosity I called number listed 3 rd party answered and informed me that yes I did win $500 that I could come down for money still on fence I called dealership my self and spoke with sales associate I said I got your flyer scratched won 500 is this toward new car only or I can literally come in and collect 500 cash he said yes just come in and collect cash we Do this event to help bring customers to the dealer. Excited that this was real I made the hr and half round trip in snow storm showed up and dealership was packed lots food and people around. I showed one sales associate that I won $500 he said yup come over here asked some basic questions no big deal. After a gd conversation I found out they put pin in computer and that tells you could win $5 to 20k slightly annoyed bye this I said ok it popped up $5. Now I was very annoyed not fact said $5 but fact that I spoke with two different people from dealership they where both very clear I won $500.00. I will never return here again in my mind I was flat out lied too.
R. Routhier is a great salesman to help with the buying experience, helpful, knowledgable and easy to talk with. Would recommend him and Goodwin Chevrolet/... Buick to anyone.