Reviews

Average Ratings

4.7
407 lifetime reviews. Includes reviews of Twin City Subaru from DealerRater.com
  • Making buying a car a pleasant experience!
    September 24, 2017

    From the time we walked into the dealership, we were pleasantly surprised by the genuine friendliness of all employees, from the General Manager, ...


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    From the time we walked into the dealership, we were pleasantly surprised by the genuine friendliness of all employees, from the General Manager, every Sales Consultant, the receptionist to the Financing Expert. Then, working with our sales Consultant, Joe Sweeney, we found just the right person for us! He was fully engaged with us, offering us information, asking about our needs, making suggestions and maintaining a professional manner, but also being a real and honorable person. I've purchased many cars and I can honestly say that Joe Sweeney was one in a million. (P.S. Everyone was also very welcoming our Golden Retriever who came along to be sure his seat was the right size for him!

    Does recommend this dealer

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  • Great way to spend an afternoon👍
    September 19, 2017

    Twin City Subaru and especially Dylan our sales rep and Desmond the financial wiz made our experience picking out a vehicle so easy. My husband t...

    Twin City Subaru

    We're so glad that Dylan and Desmond were so helpful in your Subaru buying experience. Thank you very much for the kind review and for choosing Tw...


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    Twin City Subaru and especially Dylan our sales rep and Desmond the financial wiz made our experience picking out a vehicle so easy. My husband talked with Dylan prior to our visit and it was plain sailing from there. We spent the afternoon getting all the information we needed, even though the dealership was busy we felt relaxed and not rushed. We will recommend them to our "friends & family".

    Does recommend this dealer
    Twin City Subaru

    We're so glad that Dylan and Desmond were so helpful in your Subaru buying experience. Thank you very much for the kind review and for choosing Twin City Subaru!


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  • Friendly, knowledgeable
    September 18, 2017

    Stopped in twice, never pressured, in fact it took us a while to decide which model was best for us. Dylan was patient and explained pros and cons...

    Twin City Subaru

    We're so glad that Dylan was so helpful in your car buying experience. Thank you for the review and for choosing Twin City Subaru.


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    Stopped in twice, never pressured, in fact it took us a while to decide which model was best for us. Dylan was patient and explained pros and cons of each model. When we had questions about lease / purchase he proved extremely knowledgeable. In short I was very comfortable and would recommend Dylan and Twin City Subaru to everyone

    Does recommend this dealer
    Twin City Subaru

    We're so glad that Dylan was so helpful in your car buying experience. Thank you for the review and for choosing Twin City Subaru.


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  • Leasing a car with Eric Lane was easy and enjoyable
    September 18, 2017

    After our second car unexpectedly kicked the bucket, my husband and I found ourselves in need of a new vehicle. We were on a tight budget but nee...

    Twin City Subaru

    We're so glad that Eric and Bryan were such a great help during your car buying experience. Thank you very much for the kind review and for choosi...


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    After our second car unexpectedly kicked the bucket, my husband and I found ourselves in need of a new vehicle. We were on a tight budget but needed something reliable, safe, and great on dirt roads in the snow. Eric understood our parameters and objectives and was very knowledgable about all our options. He didn't try to upsell us on things we didn't need, but helped us to see where there was real value for us in leasing a 2018 model rather than one of the remaining 17s. In an afternoon, we went from dreading the idea of spending anything on a car, to having a lease that suits our needs perfectly and an amazing Crosstrek to drive. Eric has been incredible gracious and helpful. And, his treatment of me didn't change at all after my husband left the dealership. As a woman buying a car, it's refreshing (and sadly, still rare) to be treated with the same respect on my own as with my husband around. I highly recommend Eric.

    Does recommend this dealer
    Twin City Subaru

    We're so glad that Eric and Bryan were such a great help during your car buying experience. Thank you very much for the kind review and for choosing Twin City Subaru! Congratulations on your new Crosstrek!


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  • New Subaru
    September 15, 2017

    My husband and I bought a new forester last week to prepare for the winters ahead. We knew what car we wanted and what color, but we weren't sure ...

    Twin City Subaru

    We're so glad that Dylan was such a great help in your car buying experience. Thanks so much for the kind review and for choosing Twin City Subaru...


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    My husband and I bought a new forester last week to prepare for the winters ahead. We knew what car we wanted and what color, but we weren't sure about much else. Dylan was a huge help. He greeted us at the door and made us feel welcome. He knew the answer to all our questions and helped us differentiate between all the various features. He even showed us some of the used cars that may also have met our needs. When we test drove the car Dylan was aware that we live on a dirt road and made sure our route had one. Once we decided we wanted the car Dylan made the process quick and painless. He didn't try to sell me on anything extra that I obviously didn't want or need. The process of buying the forester was so seamless that I couldn't believe the car was ours when driving it home. I can't wait to buy another Subaru some day at twin city. Thank you!

    Does recommend this dealer
    Twin City Subaru

    We're so glad that Dylan was such a great help in your car buying experience. Thanks so much for the kind review and for choosing Twin City Subaru. Congratulations on your new Subaru!


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  • Highly recommend
    September 13, 2017

    We purchased an Outback from Joe Sweeney at Twin City Subaru in 2012 and returned to purchase a 2018 Forester from Joe this week. Joe is very frie...

    Twin City Subaru

    We're so glad everyone was so helpful in your car buying experience at Twin City Subaru. Thanks so much for the review and we look forward to work...


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    We purchased an Outback from Joe Sweeney at Twin City Subaru in 2012 and returned to purchase a 2018 Forester from Joe this week. Joe is very friendly and helpful and it has been a pleasure to work with him. The service department is excellent and we have always felt confident that our Subaru were well taken care of in their hands. We worked with Brian Chenvert to close the deal. Brian presented the available optional packages well and was very helpful and patient with us as we made our decisions. Overall our experience with the purchase could not have better. Thank you to All!

    Does recommend this dealer
    Twin City Subaru

    We're so glad everyone was so helpful in your car buying experience at Twin City Subaru. Thanks so much for the review and we look forward to working with you again in the future!


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  • Great experience
    September 13, 2017

    I went in not sure what I wanted, just had a price range. Joe sat down with me and took the time to listen to what I wanted. Great experience over...

    Twin City Subaru

    We're so glad that Joe was so helpful in finding the right Subaru for you! Thanks for the kind review and for choosing Twin City Subaru.


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    I went in not sure what I wanted, just had a price range. Joe sat down with me and took the time to listen to what I wanted. Great experience overall! Thank you Joe!!!

    Does recommend this dealer
    Twin City Subaru

    We're so glad that Joe was so helpful in finding the right Subaru for you! Thanks for the kind review and for choosing Twin City Subaru.


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  • Fabulous!
    September 12, 2017

    Anthony was awesome! I had a great experience overall. He was super knowledgeable and found me a car that I absolutely love! I am a huge Subaru fa...

    Twin City Subaru

    We're so glad Anthony was so helpful in finding the perfect Subaru for you. Thanks so much for the kind review and for choosing Twin City Subaru. ...


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    Anthony was awesome! I had a great experience overall. He was super knowledgeable and found me a car that I absolutely love! I am a huge Subaru fan, had to get something practical and he introduced me to a 2018 Forester that was manual! I felt like I was driving my WRX still, which is just what I wanted but something more practical for my daily life. I highly recommend Subaru for their safety and reliability, and even more so recommend working with Anthony!

    Does recommend this dealer
    Twin City Subaru

    We're so glad Anthony was so helpful in finding the perfect Subaru for you. Thanks so much for the kind review and for choosing Twin City Subaru. Congratulations on the new Forester!


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  • The day I bought my new car.
    September 6, 2017

    Dylan Otis was very knowledgable, personable and thorough. We enjoyed working with him while purchasing our car. We found everyone we encountered...

    Twin City Subaru

    We're so glad that Dylan and everyone at the dealership helped you have a positive car buying experience. Thanks for the kind review and for choos...


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    Dylan Otis was very knowledgable, personable and thorough. We enjoyed working with him while purchasing our car. We found everyone we encountered at the dealership to be extremely helpful and friendly. The whole experience was pleasant and stress free. I would highly recommend Dylan and the dealership to anyone.

    Does recommend this dealer
    Twin City Subaru

    We're so glad that Dylan and everyone at the dealership helped you have a positive car buying experience. Thanks for the kind review and for choosing Twin City Subaru!


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  • Professional, Honest, and a Pleasure to work with.
    September 6, 2017

    Had a great experience working with Dylan Otis from Twin City Subaru! He was a true professional; I couldn't be happier with the experience.

    Twin City Subaru

    We're so glad that Dylan was such a great help in your car buying experience. Thanks for the nice review and for choosing Twin City Subaru!


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    Had a great experience working with Dylan Otis from Twin City Subaru! He was a true professional; I couldn't be happier with the experience.

    Does recommend this dealer
    Twin City Subaru

    We're so glad that Dylan was such a great help in your car buying experience. Thanks for the nice review and for choosing Twin City Subaru!


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