Einspahr Auto Plaza

Visited several times. Just could not work out a deal. Very nice people to work with.

If I could leave a zero I would. I recently had a very disappointing experience with Einspahr Auto Plaza in Brookings, SD. I purchased what I believed to be a brand new vehicle, only to discover later that there was a plug put in one of the tires. This is something that should have been disclosed upfront, as it significantly affects the integrity and safety of the vehicle. When I contacted the dealership to address this issue, I was met with a complete lack of professionalism. The staff I spoke with were dismissive and unhelpful, showing no concern for the fact that I had been sold a compromised vehicle. Their customer service was the worst I have ever encountered, and they made no effort to rectify the situation or offer any form of compensation. This experience has left me extremely frustrated and dissatisfied. Buying a new car is a significant investment, and I expected a much higher level of transparency and service. I would strongly advise anyone considering purchasing a vehicle from Einspahr Auto Plaza to think twice. Their lack of honesty and poor customer service are simply unacceptable.

They are very helpful when I purchased my new Ford the salesman after the purchase showed us how to use all what the new Ford had to offer

Dealership, (Payton) was easy to work with, truck was ready when promised. I would purchase there again.

Listened to what I wanted. Reached out to find the vehicle and brought it in to the dealership. After purchasing, went through the different items on the dash, steering wheel, etc. More than willing to help me with my stopping in if I get stuck figuring something out. And, oh yes, the salesman called me three days later to see how all was going.

Treated us like long time friends. Great people to work with!!!! Repeat customer here now!!

I've been doing business with Einspahr Auto for quite awhile now and highly recommend them for both purchasing your vehicle and their service. I've purchased a variety of vehicles from them, both new and used and have a good relationship with them. Most recent purchase was a new 2024 Mustang convertible.

Very good. Easy dealing at this dealership. Salesman was very helpful and made sure we understood everything.

Service was prompt. Not much waiting. Everyone was friendly. I would recommend this facility to friends and family.

I recently bought a new 2023 Ford Edge SEL from Einspahr Auto Plaza and I couldn't be happier! The salesperson that I worked with was very easy-going and their finance department made the paperwork a breeze! I was going from a 1997 Ford Explorer to this new Edge and all the features were explained to me. Ford is simple and I like that! Same with Einspahr. Everything was so easy. I had seen the vehicle online on their website and I kept eyeing it and knew I just had to have it! I love my Ford Edge! Thank you guys again, for making the buying process so enjoyable. The best part is they service what they sell! So, if I need any oil changes to any major repairs, I'm in good hands with Einspahr.