Einspahr Auto Plaza

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
56 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 3.0 out of 5
    December 3, 2018

    I actually wanted one of the cars but went with the dealership that remembered my name. Made my choice easier. It was in the email several times.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 19, 2018

    I am a 63 year-old woman. I did extensive research on makes, models, and years of cars I was interested in buying before stepping foot on any car lot.... My salesman, Jake, was awesome, along with the other staff. No pressure. Honest answers to any questions. Made himself available before and after purchase. Very respectful and kind. Received fair deal on my trade-in. I knew there were some issues with my trade-in vehicle. They took the time to show me color photos from the service department of parts that needed to be repaired and offered to show me these things on my car. Very accurate as my independent mechanic had also diagnosed these issues and showed me the problems. This was truly the best car buying experience and I drove off knowing I had made a good decision.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 12, 2018

    I have bought many vehicles at Einsphare auto plaza They always give me great service and have been easy to work with. This is my first Ford purchase... so hoping I will be happy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Karen, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We understand... it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

  • 5.0 out of 5
    November 9, 2018

    Mary, in Service Dept., was helpful in choosing a tire for me. The installation of four new tires and an alignment was completed a half hour earlier than... expected. I also appreciated an application for a $70 rebate on the tires. It was an overall pleasant expierence.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Barbara, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If you have any additional needs or question...s, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    October 1, 2018

    Routine service, Grease, Oil, Tire Rotation Timely and Great service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    September 28, 2018

    When I moved to South Dakota, there was only one dealer I was going to buy a car from and that's Matty at Einsphar Auto

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Einspahr Auto Plaza for all of your automotive needs. Please don't hesi...tate to call if you'd like further assistance. Safe travels!

  • 5.0 out of 5
    August 30, 2018

    Great experience great sales rep Thank you for getting everything completed so quickly

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 28, 2018

    Quick and easy to get a tune up for my car. Everyone was friendly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the review Mary! We appreciate the kind words! Please tell your friends and family about your great experience. Matt Einspahr

  • 2.0 out of 5
    August 28, 2018

    Bought a truck 3 weeks ago. The computer screen was out on the lot. Wouldn’t buy it unless they fixed it. Still haven’t got to drive it.... It is setting in the service department. Ask twice a week if it is done. They say it is coming. Pretty sure they are trying to run it under the extended warranty that I purchased.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dan, We understand your frustration with just buying your truck and then having an issue. Believe me, that is frustrating for us as well. Unfortu...nately, the reason it is taking so long is 100% due to a part being on back order with a vendor. I know Kyle Jeremiason, our Service Manager, has given you an update in the last couple days on what is happening. I can assure you that we are not trying to submit anything under the extended warranty. That would be a violation on a number of fronts and is not the way we do things. When I saw you earlier today in the showroom, I was unaware of this situation. We will do everything we can to get the part here ASAP and get installed right away. Thanks again for your business. It means a great deal to all of us. Apologies again for the issue right out of the gate but hopefully we have your trust moving forward. Matt Einspahr

  • 5.0 out of 5
    August 22, 2018

    Very helpful. good quality parts and services and great staff

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review. That means a lot to us! Matt Einspahr

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