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Reviews

Average Ratings

4.9
Average based on 262 reviews.
  • Grea Service

    smooth process-easy check in, quick service, easy payment, check out This was my first visit, so I didn't know what to expect. I was very pleased ...

    Dealer Response

    Oscar, thank you for your kind words! We are very happy to hear that it was a smooth process for you. Our customers are very important to us and w...


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    smooth process-easy check in, quick service, easy payment, check out This was my first visit, so I didn't know what to expect. I was very pleased with the service & the treatment from the employees.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Oscar, thank you for your kind words! We are very happy to hear that it was a smooth process for you. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you like our page to get all the good service deals! Best, Tom Ritchotte GM | TRitchotte@crosstowndcj.com


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  • Repairs

    Another great experience at Crosstown Motors in Littleton NH. Service agent was very accommodating and informative on everything that needed to be...

    Dealer Response

    Renee, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that ...


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    Another great experience at Crosstown Motors in Littleton NH. Service agent was very accommodating and informative on everything that needed to be repaired and the cost that we would be expecting. He kept us informed a well.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Renee, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has been informative and accommodating during your visit. We hope to work with you again in the future for any of your automotive needs! Sincerely, Tom Ritchotte GM | TRitchotte@crosstowndcj.com


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  • Excellent Service

    Ease of scheduling and excellent service. I was informed of the work being performed and was very happy with the work and the customer service.

    Dealer Response

    Tamsen, thank you for writing such a great review about our dealership! We always do our best to make sure all of our customers leave completely ...


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    Ease of scheduling and excellent service. I was informed of the work being performed and was very happy with the work and the customer service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tamsen, thank you for writing such a great review about our dealership! We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Tom Ritchotte GM | TRitchotte@crosstowndcj.com


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  • My 2016 R/T Road n Track Purchase!

    The whole experience with the dealership was great. Right from my first visit to discuss the trade in to closing out the deal in 2 days in every s...

    Dealer Response

    Premsankar - We are pleased to hear your experience was smooth from start to finish. Congratulations on your new car! We're eager to assist you wi...


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    The whole experience with the dealership was great. Right from my first visit to discuss the trade in to closing out the deal in 2 days in every step i was kept informed by Bob and it was a smooth sailing till i drove out with the vehicle. I would definitely recommend Crosstown to my friends if they are looking for a Chrysler vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Premsankar - We are pleased to hear your experience was smooth from start to finish. Congratulations on your new car! We're eager to assist you with every aspect of your automotive inquiries in the future. Sincerely, Tom Ritchotte GM | TRitchotte@crosstowndcj.com


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  • Great service and a clean an neat sales room

    Salesman was very helpful walking the lot so I could look the trucks over pick out the one that I wanted.

    Dealer Response

    Bruce - Thank you for leaving us this great review. We are very happy to hear that our staff could be so helpful during your recent visit with us....


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    Salesman was very helpful walking the lot so I could look the trucks over pick out the one that I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bruce - Thank you for leaving us this great review. We are very happy to hear that our staff could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Sincerely, Tom Ritchotte GM | TRitchotte@crosstowndcj.com


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  • Prompt service

    Prompt, clean and complete work. Pricing was acceptable. Team willing to work with me on a loaner care which I returned late. Very forgiving!

    Dealer Response

    Barbara - Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with...


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    Prompt, clean and complete work. Pricing was acceptable. Team willing to work with me on a loaner care which I returned late. Very forgiving!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Barbara - Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt and professional service. We hope you will give us the opportunity to help you again. Sincerely, Tom Ritchotte GM | TRitchotte@crosstowndcj.com


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  • Great Service

    Quick, fast, friendly. Explained my bill and maintenance to me thoroughly so everything was understood. Staff was friendly and made you feel like ...

    Dealer Response

    Jacob - We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's a...


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    Quick, fast, friendly. Explained my bill and maintenance to me thoroughly so everything was understood. Staff was friendly and made you feel like they wanted your business.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jacob - We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Tom Ritchotte GM | TRitchotte@crosstowndcj.com


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  • Excellent service

    I scheduled my apt on line and received a confirmation email . I was immediately helped upon arrival by service tech Joe. He took the time to ex...

    Dealer Response

    Sarah, thank you for the awesome feedback! We're very happy to hear that Joe was there to provide you with great service. Please don't hesitate to...


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    I scheduled my apt on line and received a confirmation email . I was immediately helped upon arrival by service tech Joe. He took the time to explain everything to me in terms I could understand. As a woman , I'm not very knowledgeable about cars. My car was completed in a timely manner and the cost was less than originally quoted. Joe is a great service tech.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sarah, thank you for the awesome feedback! We're very happy to hear that Joe was there to provide you with great service. Please don't hesitate to contact us if you have any questions or concerns about your car. Sincerely, Tom Ritchotte GM | TRitchotte@crosstowndcj.com


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  • #1 dealership in the upper NH/VT area

    Steve Northrop is A#1 salesman! Listened to us, and did not waste our time going back & forth, "working a deal". Anne Clark is top notch as the bu...

    Dealer Response

    Jocelyn, thank you and congratulations on your purchase! We are so very pleased that Steve and Anne could make your visit quick and hassle free, a...


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    Steve Northrop is A#1 salesman! Listened to us, and did not waste our time going back & forth, "working a deal". Anne Clark is top notch as the business manager- we were in and out and driving away in a new vehicle in less than 2 hrs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jocelyn, thank you and congratulations on your purchase! We are so very pleased that Steve and Anne could make your visit quick and hassle free, and we believe that's how every car buying experience should be. Enjoy your new car and take care! Sincerely, Tom Ritchotte GM | TRitchotte@crosstowndcj.com


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  • Great price, great people!

    We really liked their willingness to work with our budget and get us in the car we wanted. We love our new car!

    Dealer Response

    Heather - Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in ...


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    We really liked their willingness to work with our budget and get us in the car we wanted. We love our new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Heather - Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! All of us at Crosstown Motors await your return. Please let us know how we may be able to help next! Sincerely, Tom Ritchotte GM | TRitchotte@crosstowndcj.com


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