Have been a customer for 24 years because they were honest . That no longer exists in service . Took my 07 Caravan ( Bought There ) because of Anti... Freeze leak .. Needed $60 part , a piece of pipe that connects lower radiator hose to engine held by 3 bolts and 1 radiator clamp . Bill was $300 including $60 part . What a rip off .. Stay away , 3 neighbors have had similar if not worse problems with service there and none will ever go back .. I wish Billy Caprara was still around . I was talking to George Kuhn about a new vehicle when there . Guess what , sorry George ..
Do not bring anything to this dealer or buy anything from them. Absolutely terrible service department and even worse customer service. Left my truck there... for a month and a half and was charged 1500 for work to repair which didn't fix it. Brought truck back to them 3 times AFTER paying them and they would not issue any sort of refund. Stay away from this dealership.
Hi Drew - I am very sorry to hear about the issues you've been experiencing with your truck. I'd like to get more details about this situation to see ...if there is anything I can do to help. Would you please give me a call? Thank you, Lyle Salter - Service Manager - 315-482-7400
We've purchased cars from this place for the past 20 years; I'm not sure how many but probably ten vehicles. We've never had a bad experience there. Chris... is wonderful & the service dept has kept us happy after the sale. Great people!