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Reviews

Average Ratings

4.6
10 lifetime reviews.
  • Oil change

    They are always very accommodating. Service work or oil changes they do a great job. Been going to Plach for years. Highly recommend using them.


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    They are always very accommodating. Service work or oil changes they do a great job. Been going to Plach for years. Highly recommend using them.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • regular maintenance

    Get consistently good service. Shop workers know what they are doing!


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    Get consistently good service. Shop workers know what they are doing!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Easy service for oil changes

    I take all three of our cars to Plach for routine oil changes. I also buy genuine GM parts here. I needed a gas cap to replace one that no longer...

    Dealer Response

    Thank you for the Positive review Howie. We take pride in our customer service in both sales and service. We look forward to taking care of all yo...


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    I take all three of our cars to Plach for routine oil changes. I also buy genuine GM parts here. I needed a gas cap to replace one that no longer 'clicked' and they had it in stock. I love same day service like that, especially when I expected to have to order it and wait for a 2008 vehicle. They are always quick for an oil change, not spilling on my engine like some garages do.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the Positive review Howie. We take pride in our customer service in both sales and service. We look forward to taking care of all your automotive needs.


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  • Great

    Purchased 2 vehicles, Truck and car, great price, great service.

    Dealer Response

    Thank you Mr. Schilpp for both the positive comments and the purchase of 2 vehicles from Plach. We know you have plenty of choices when purchasing...


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    Purchased 2 vehicles, Truck and car, great price, great service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Mr. Schilpp for both the positive comments and the purchase of 2 vehicles from Plach. We know you have plenty of choices when purchasing vehicles and are very pleased you chose us. We are committed to providing the very best in sales and service experiences.


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  • Excellent Service!!!

    Plach is an outstanding dealership! I was having engine trouble and other dealers could not find the problem. Plach provided me with a very nice ...

    Dealer Response

    LouAnn its always a pleasure to serve our great customers, thank you for the positive comments and your business. Plach automotive looks forward t...


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    Plach is an outstanding dealership! I was having engine trouble and other dealers could not find the problem. Plach provided me with a very nice loaner car while they fixed my car. I was very happy to get my car fixed, but it was hard to return their loaner car! I am very happy with the repairs they made on my car and plan to return to them in the future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    LouAnn its always a pleasure to serve our great customers, thank you for the positive comments and your business. Plach automotive looks forward to seeing you in the future.


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  • MEH. Blah.

    Actually purchased our mercedes elsewhere, based on salesmanship alone. Hunter (salesman) acted as if he was doing us a favor by selling us the c...

    Dealer Response

    I appreciate you letting us know of your experience, though it is painful knowing we failed on our promise to provide the best sales and service e...


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    Actually purchased our mercedes elsewhere, based on salesmanship alone. Hunter (salesman) acted as if he was doing us a favor by selling us the car. The next dealership got the asking price from us, just because we were treated properly.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I appreciate you letting us know of your experience, though it is painful knowing we failed on our promise to provide the best sales and service experience, it is an important step in correction. I can't speak to the events of that visit but if you were left with the impression that we are uncaring and unwilling to do our very best to take care of you then we truly failed. My goal is to turn this negative into a positive that will prevent this from happening again. Thank you, Jim Vander Loop, Plach Automotive.


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  • Good work

    Dropped car off to have work done, picked up at the end of the day. Work done within the estimate guideline. Computer was slow getting service wor...


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    Dropped car off to have work done, picked up at the end of the day. Work done within the estimate guideline. Computer was slow getting service work entered.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Car Shopping

    I had inquired about one of their used cars and e-mailed back and forth a bit. They seemed very nice, even offered to drive the car down to me whi...


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    I had inquired about one of their used cars and e-mailed back and forth a bit. They seemed very nice, even offered to drive the car down to me which I believe is about 40 miles to take it for a test drive. I did not take them up on the offer, well at least not yet I still haven't purchased either.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • immediate service

    prompt service and fast.


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    prompt service and fast.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Beautiful Dealership

    The remodeling of the dealership is beautiful but I didn't realize that Plach no longer sold Dodge vehicles until I asked to see a Dodge Caliber.

    Dealer Response

    #1 Bear Fan, Thank you for your review and also for the compliment on our new building. The updated facility allows us to provide better service ...


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    The remodeling of the dealership is beautiful but I didn't realize that Plach no longer sold Dodge vehicles until I asked to see a Dodge Caliber.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    #1 Bear Fan, Thank you for your review and also for the compliment on our new building. The updated facility allows us to provide better service to our customers. We do not carry new Dodge inventory however, we do carry an extensive inventory of used vehicles. If you are looking for a particular vehicle, please call me, Dan Plach at 920-982-5512 and we can discuss further.


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