Dokmo Ford Chrysler of Northfield

New 888-809-9185 Dealer Website
Used 877-752-9501 Email Dealer
Service 877-438-4791

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Sales Closed
Service Closed
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 5:30 PM
Tue 7:00 AM - 5:30 PM
Wed 7:00 AM - 5:30 PM
Thu 7:00 AM - 5:30 PM
Fri 7:00 AM - 5:30 PM
Sat 7:30 AM - 12:30 PM
Sun Closed
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Reviews

4.7
Average based on 102 reviews
  • Dokmo--Great people, great cars!

    This was an unplanned purchase, as my wife went online for fun and saw the great deals that were being offered at Dokmo. Decided to take a look. T...

    Dealer Response

    Armand, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any addit...


    Show Full Review

    This was an unplanned purchase, as my wife went online for fun and saw the great deals that were being offered at Dokmo. Decided to take a look. This is the 4th Ford Focus we have purchased from Dokmo and they never disappoint, Todd and Jon were very helpful in making sure that we got all of the discounts that we were entitled to and also gave us a very good price on our trade-in, a 2009 Focus that we loved. They were very busy but took time to explain everything clearly. We fell in love with the 2016 Ford Focus SE that was inside the showroom, made the deal and picked it up the next business day. Todd was great in explaining all the wonderful features in the car. We are so pleased with Dokmo (its Service Department is also excellent) and the Ford Focuses we have had have all been great. Thank you Dokmo!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Armand, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Purchased used durango

    Purchased used vehicle, bit over priced for the miles but seems to run well.

    Dealer Response

    Thanks for the 4 star-rating, Dawn! We look forward to your next visit.


    Show Full Review

    Purchased used vehicle, bit over priced for the miles but seems to run well.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the 4 star-rating, Dawn! We look forward to your next visit.


    Hide Full Review
  • Great

    Start to finish, I was very satisfied with the whole process.


    Show Full Review

    Start to finish, I was very satisfied with the whole process.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since February 2008

Dokmo Ford Chrysler sells a better pre-owned vehicle, and we have for 30 years! All of our pre-owned cars and trucks go through our multi point "Dokmo Certified Vehicle Inspection" We offer a free "Auto Check" vehicle inspection report on every pre-owned vechicle in our inventory. Ask us about our exclusive Life Time Engine Warranty available on select vehicles. Our Bargain Lot features cars and trucks under $5000. We also have access to Ford and Chrysler Program cars.

Pretty Simple: A better Dealer, Selling a Better Car at a Better Price.

"Pretty Simple: A better Dealer, Selling a Better Car at a Better Price"