Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
147 lifetime reviews.
  • maintanence on my ford f-350

    Working with Adam at the service desk. He is a class act. Always remembers my name. I always feel confident that Adam will ensure that repairs o...


    Show Full Review

    Working with Adam at the service desk. He is a class act. Always remembers my name. I always feel confident that Adam will ensure that repairs or maintenance requests are completed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Fair Honest Sales

    No negotiation run-a-round, listens to my needs, and great overall service. Will recommend my friends and family to go to Roberson for their next...

    Dealer Response

    John, I am pleased to hear your great experience, especially that it felt more like "a discussion, not a negotiation." We appreciate your recommen...


    Show Full Review

    No negotiation run-a-round, listens to my needs, and great overall service. Will recommend my friends and family to go to Roberson for their next auto purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, I am pleased to hear your great experience, especially that it felt more like "a discussion, not a negotiation." We appreciate your recommendation as well and we're eager to assist you with every aspect of your automotive inquiries in the future. Regards, TJ Nesbitt | Sales Manager | 541-926-5555 | tj@robersonalbanyford.com


    Hide Full Review
  • friendly- good service-

    Adam is great employee The girl who drives the shuttle is very good & friendly sorry I can't remember her name

    Dealer Response

    Thank you for this positive review, Martha! I am pleased to hear that you were satisfied with the shuttle we provided and the great customer servi...


    Show Full Review

    Adam is great employee The girl who drives the shuttle is very good & friendly sorry I can't remember her name

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this positive review, Martha! I am pleased to hear that you were satisfied with the shuttle we provided and the great customer service you received from us. I will share your messages with Adam and if there is anything more that we can do, please come back and see us again. Take care! Regards, Troy Williams | Service Manager | 541-926-5555 | troy@robersonalbanyford.com


    Hide Full Review
  • Excellent Customer Service and Sales

    Easy, prompt service. No one was pushy. Did most of the shopping online and got lots of help. Thanks guys!

    Dealer Response

    Brett, our team is completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication...


    Show Full Review

    Easy, prompt service. No one was pushy. Did most of the shopping online and got lots of help. Thanks guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brett, our team is completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Regards, Troy Williams | Service Manager | 541-926-5555 | troy@robersonalbanyford.com


    Hide Full Review
  • very personal service

    Our salesman was young but very knowledgeable. He was efficient in helping us view the buying options and took care of us through the entire process.

    Dealer Response

    Ronald, thank you for reviewing your service experience! We aim to provide knowledgeable and efficient service for our guests and we are proud tha...


    Show Full Review

    Our salesman was young but very knowledgeable. He was efficient in helping us view the buying options and took care of us through the entire process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ronald, thank you for reviewing your service experience! We aim to provide knowledgeable and efficient service for our guests and we are proud that this was received during your time spent with us. Regards, TJ Nesbitt | Sales Manager | 541-926-5555 | tj@robersonalbanyford.com


    Hide Full Review
  • Excellent service

    Great service, friendly sales Jeff went extra mile to find and deliver the Explorer we wanted. He spent time to explain features and options as w...

    Dealer Response

    Our number one goal is customer satisfaction, David. We train our team to go the extra mile and give the customer a positive experience. I am very...


    Show Full Review

    Great service, friendly sales Jeff went extra mile to find and deliver the Explorer we wanted. He spent time to explain features and options as well as providing the time to do the test drive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our number one goal is customer satisfaction, David. We train our team to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. We will share your messages with Jeff and thank you for your great review! Regards, TJ Nesbitt | Sales Manager | 541-926-5555 | tj@robersonalbanyford.com


    Hide Full Review
  • Great service

    Every thing went very well and was on time. Adam is always great to work with. Everyone is polite. Thank you

    Dealer Response

    Jerry, thank you so much for the excellent review. Having our customers' vehicles completed in a timely manner is something we take great pride in...


    Show Full Review

    Every thing went very well and was on time. Adam is always great to work with. Everyone is polite. Thank you

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jerry, thank you so much for the excellent review. Having our customers' vehicles completed in a timely manner is something we take great pride in so we can get you back on the road as quickly as possible. I will share your messages with Adam and we hope to see you again for your future automotive needs! Regards, Troy Williams | Service Manager | 541-926-5555 | troy@robersonalbanyford.com


    Hide Full Review
  • great service

    They got our car back to us as soon as they could. It was washed and nice and clean! Thank you.

    Dealer Response

    Margaret, I appreciate your marvelous feedback. It is our commitment to ensuring quality customer care by providing comfortable and relaxing facil...


    Show Full Review

    They got our car back to us as soon as they could. It was washed and nice and clean! Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Margaret, I appreciate your marvelous feedback. It is our commitment to ensuring quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Take care! Regards, Troy Williams | Service Manager | 541-926-5555 | troy@robersonalbanyford.com


    Hide Full Review
  • Friendly, helpful and competent

    Friendly, helpful and prompt. Very glad I came here to purchase my new vehicle. I recommend Roberson Ford to others.

    Dealer Response

    I cannot thank you enough for your wonderful review of Roberson Albany Ford and for your referrals! We appreciate your recommendation as well. It ...


    Show Full Review

    Friendly, helpful and prompt. Very glad I came here to purchase my new vehicle. I recommend Roberson Ford to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I cannot thank you enough for your wonderful review of Roberson Albany Ford and for your referrals! We appreciate your recommendation as well. It was a pleasure to assist you and please let us know when we can do so again! Regards, TJ Nesbitt | Sales Manager | 541-926-5555 | tj@robersonalbanyford.com


    Hide Full Review
  • Service

    They were polite and explained what needed to be done. The service was preformed in a timely manner. The waiting room was clean and pleasant.

    Dealer Response

    Ann, thank you so much for the excellent review. Having our customers' vehicles completed in a timely manner is something we take great pride in s...


    Show Full Review

    They were polite and explained what needed to be done. The service was preformed in a timely manner. The waiting room was clean and pleasant.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ann, thank you so much for the excellent review. Having our customers' vehicles completed in a timely manner is something we take great pride in so we can get you back on the road as quickly as possible. We thank you for your business and hope to see you again for your future automotive needs! Regards, Troy Williams | Service Manager | 541-926-5555 | troy@robersonalbanyford.com


    Hide Full Review