Don Haskell was fantastic. He was really willing to work with us. My wife and I got the truck that we wanted, and are enjoying it. I would recommend him... to anyone that is in the process of looking for a new vehicle. I actually would recommend Ray Haskell Ford in Waterville to anyone who is looking for an new vehicle.
Back to the normal good service. I enjoy my new car and the service that this dealership provides. It is the main reason that I use this dealership.
Jules, we're pleased to hear everything was completed to your satisfaction! We hope you continue to choose Ray Haskell Ford for all your vehicle needs...! Take care!
Great place to do business with. Wonderful Sales and Service.
I said I wanted to wait to purchase. As I needed a hitch. I was told the hitch would be on by Thursday. It was not done Thursday, Istill don't have my... new car as I am writing this and it is Sunday. They called on Friday and said it would not be done until Monday even though they work on Saturday. I told them it needs an alignment which the manager said he would . The financial person did not put on work order and I caught it. He said yeah I will make sure it gets done just sign this. I said no you put it on the paper and I will sign it. He asked manager to be sure that was agreed upon as it was and he put on paper and I signed. I will tell you what, my car best be done tomorrow with aligent. When I called about a quote the person I spoke with said they would put the hitch in the deal but when I came to sign papers the manager said no we can not do that. I should not have purchased then, a red flag should have gone up. The Manager was pushing this deal, red flag again. Will not buy again. My gut tells me there is more wrong with this car.
I called on friday and talked with JB. I td him how the general manager had not called me back yet. I told him how disappointed I am and that I am willing... to go in halves on the mirror. JB called me back Saturday and it is being taken care of. I am only paying half. Thank you JB
Very good experience. Friendly and quick. Great customer service.
Hi Keith, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Our team is dedicated to providing top...-quality service, and we're so happy to hear that your experience reflected this.
Service department is great - pleasant staff, good waiting room, service is quality at a good price.
I had a pleasant experience for most of a Friday purchasing this vehicle. The sales consultant was very patient with me and spent a sufficient amount of... time answering my questions and explaining the many technological features. We went for a drive where he explained even more about the operation of the vehicle. If I had questions the sales consultant couldn't answer, he found someone in the dealership who could.
Gary, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy t...o assist you! Safe travels!
We had a good experience. It was friendly service. They provided transportation while waiting for the service which was greatly appreciated.
Keith, we are glad we could make your experience a positive one! We are always more than happy to assist you if anything else comes up. Take care!
Even when they got the wrong part for the repair they kept me informed of what was happening and worked with me when I has a time crunch to get the car... back.