Reviews
Write a reviewTop follow up.
Top follow up. Everything you want in a dealer. Answered questions and was honest and straight forward.
Top follow up.
Top follow up. Everything you want in a dealer. Answered questions and was honest and straight forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sold car!!!
I emailed them about a brand new vehicle they had for sale and they wouldn't return email. So I called them and they said it was sold. This is 2nd time they had car online that they didn't mark as sold. Shouldn't cars be marked sold right away?
Sold car!!!
I emailed them about a brand new vehicle they had for sale and they wouldn't return email. So I called them and they said it was sold. This is 2nd time they had car online that they didn't mark as sold. Shouldn't cars be marked sold right away?
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Really impressed! Purchased a heavy duty Chev truck with...
Really impressed! Purchased a heavy duty Chev truck with dump box after months of trying to locate one. Jon Solie was FANTASTIC to work with. Had the new truck price and the trade in value worked out in 1 day. Gave a very fair price for the truck we traded in and was so easy to work with. Picked the vehicle up on a Saturday - Jon was there, as was Nels and Scott enjoyed talking with both. Couldn't be happier with Jon or the dealership. Will definitely recommend to friends.
Really impressed! Purchased a heavy duty Chev truck with...
Really impressed! Purchased a heavy duty Chev truck with dump box after months of trying to locate one. Jon Solie was FANTASTIC to work with. Had the new truck price and the trade in value worked out in 1 day. Gave a very fair price for the truck we traded in and was so easy to work with. Picked the vehicle up on a Saturday - Jon was there, as was Nels and Scott enjoyed talking with both. Couldn't be happier with Jon or the dealership. Will definitely recommend to friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I attempted to purchased a 2019 Audi from out of state....
I attempted to purchased a 2019 Audi from out of state. The dealership was very combative every step of the way. The Mystery managers were “always in meetings” And would a day to get back with any questions. They did not not want to send me any info regarding vehicle so I could get my own loan. When I wanted to use multiple credit cards for a down payment(so I could use up my free points and I also asked dys earlier if this would be ok and was told yes) they then began treating me like a criminal and became very insulting instead of just confirming any of this with my local bank. They also told me there was no damage to this car but it had an accident due to a deer hit. Upon further inspection and Eventually hiring a gentlemen from another body shop To inspect. The salesman changed his story and told me it wasn’t a deer and the previous owner rear ended another car. The inspection also revealed obvious damage that I was not told about. In the end this was a terrible experience. I wasted time and money but luckily did purchase this vehicle. Buyer beware here especially if trying to purchase from out of state!
I attempted to purchased a 2019 Audi from out of state....
I attempted to purchased a 2019 Audi from out of state. The dealership was very combative every step of the way. The Mystery managers were “always in meetings” And would a day to get back with any questions. They did not not want to send me any info regarding vehicle so I could get my own loan. When I wanted to use multiple credit cards for a down payment(so I could use up my free points and I also asked dys earlier if this would be ok and was told yes) they then began treating me like a criminal and became very insulting instead of just confirming any of this with my local bank. They also told me there was no damage to this car but it had an accident due to a deer hit. Upon further inspection and Eventually hiring a gentlemen from another body shop To inspect. The salesman changed his story and told me it wasn’t a deer and the previous owner rear ended another car. The inspection also revealed obvious damage that I was not told about. In the end this was a terrible experience. I wasted time and money but luckily did purchase this vehicle. Buyer beware here especially if trying to purchase from out of state!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I cannot say enough good about the care we've received...
I cannot say enough good about the care we've received from Gunderson, both in the dealership and the service department. They have treated my wife and I with respect and honest to goodness caring. The service department has gone out of their way on more than one occasion to make things safe and right at a very fair price. All auto dealerships should take note of this business model.
I cannot say enough good about the care we've received...
I cannot say enough good about the care we've received from Gunderson, both in the dealership and the service department. They have treated my wife and I with respect and honest to goodness caring. The service department has gone out of their way on more than one occasion to make things safe and right at a very fair price. All auto dealerships should take note of this business model.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent dealership.
Very helpful. We were treated like family. We recommend Gundersons
Excellent dealership.
Very helpful. We were treated like family. We recommend Gundersons
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
simply the best
i have been a customer for many years i will be life time customer
simply the best
i have been a customer for many years i will be life time customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great staff and all are very professional
Everyone is so sweet. I had my tires rotated some where else and my oil changed at Osseo. The shop staff found a seal leak and service manager took the effort to find out if it was under warranty ans and it was. Awesome
Great staff and all are very professional
Everyone is so sweet. I had my tires rotated some where else and my oil changed at Osseo. The shop staff found a seal leak and service manager took the effort to find out if it was under warranty ans and it was. Awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Used Pickup Truck Purchase
Very friendly, courteous, sincere, efficient and professional and a wonderful used vehicle. What more could I ask for?
Used Pickup Truck Purchase
Very friendly, courteous, sincere, efficient and professional and a wonderful used vehicle. What more could I ask for?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
R Thomas / Happy Repeat Customer
Our family has purchased two vehicles at Nels Gunderson Chevrolet and am already considering my next purchase with their auto group. We also have our scheduled maintenance and service work done at the dealership even with a hectic schedule they can always get me in even with their busy schedule. My wife and I have already recommended people to the auto group in Osseo and will continue.
R Thomas / Happy Repeat Customer
Our family has purchased two vehicles at Nels Gunderson Chevrolet and am already considering my next purchase with their auto group. We also have our scheduled maintenance and service work done at the dealership even with a hectic schedule they can always get me in even with their busy schedule. My wife and I have already recommended people to the auto group in Osseo and will continue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase