Willingness to take on a job without an appointment. They were able to fix the problem so we could make our Portland airline reservations the next da...y!
Most comfortable experience for buying a used car. Found the specific year - make & model I was looking for - best on Consumer Reports evaluation. A w...ell cared for trade-in where negotiation went well (not a fan of the back & forth 2 or 3 times) but other than that feel satisfied with deal. In addition, service after the sales was excellent!