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Reviews

Average Ratings

4.8
Average based on 113 reviews.
  • Great doing business and buying locally

    Sherri and I are very happy with the service and support we received during the purchase of the new Truck. A big thank you to Will and Dan.


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    Sherri and I are very happy with the service and support we received during the purchase of the new Truck. A big thank you to Will and Dan.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very satisfied

    My experience was as usual above expectations. They let me know what service is recommended and gave decent prices to make repairs. I will be comi...

    Dealer Response

    Our staff works hard to go the extra mile for all of our valued customers here at Hastings Automotive, Mike! We sincerely appreciate your business...


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    My experience was as usual above expectations. They let me know what service is recommended and gave decent prices to make repairs. I will be coming back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Our staff works hard to go the extra mile for all of our valued customers here at Hastings Automotive, Mike! We sincerely appreciate your business and look forward to your next visit! Take care!


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  • Buyer of 2014 Traverse

    Excellent customer service....Wes salesman was great to work with.


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    Excellent customer service....Wes salesman was great to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Hastings Ford does a good job

    Hastings Ford has done fine work servicing our Ford vehicles. The staff is friendly and willing to help with unusual requests for service and main...


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    Hastings Ford has done fine work servicing our Ford vehicles. The staff is friendly and willing to help with unusual requests for service and maintenance.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Very clean Bay and show room area. Prompt service

    Very professional, found some things that were wrong with my vehicle. Will be scheduling for repairs

    Dealer Response

    We are happy you had such a positive experience with us, Mike! Thank you for taking the time to share your feedback with us.


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    Very professional, found some things that were wrong with my vehicle. Will be scheduling for repairs

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy you had such a positive experience with us, Mike! Thank you for taking the time to share your feedback with us.


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  • Great service

    Service has always been great. I've gotten all of my vehicles from Hastings Ford.


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    Service has always been great. I've gotten all of my vehicles from Hastings Ford.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best service

    Best staff, best service ever . Bought a 2016 explorer from them . Will and Dan are the best people I have met . Family like feeling in this place.

    Dealer Response

    Thanks so much for your feedback, Atif. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.


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    Best staff, best service ever . Bought a 2016 explorer from them . Will and Dan are the best people I have met . Family like feeling in this place.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks so much for your feedback, Atif. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.


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  • Operational Support Specialist

    Very please! Will be going back anytime I need any service done.

    Dealer Response

    We are more than glad to be of service, Dale. Please let us know if there's anything else we can do for you.


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    Very please! Will be going back anytime I need any service done.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are more than glad to be of service, Dale. Please let us know if there's anything else we can do for you.


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  • Great all around attention to my automotive needs.

    Mike Wangen and Bruce Spinks are always helpful with my automotive needs. I'm very pleased with my 2014 Ford Focus (leased). The service departm...


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    Mike Wangen and Bruce Spinks are always helpful with my automotive needs. I'm very pleased with my 2014 Ford Focus (leased). The service department/team was most accommodating in scheduling and completing my appointment in the allotted time. They also performed a "recall" action which only took a few additional minutes. The follow up report from your service manager gave me a level of confidence that my vehicle had been thoroughly inspected and that it would perform reliably until my next maintenance visit. Even though I live in Burnsville, I prefer to bring my Ford to Hastings whenever possible.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Marvelous facility, sales, and service.

    I lease a 2014 Ford Focus and I truly enjoy the car more than I thought I would. The Hasting's Ford sales staff and the service staff have all be...

    Dealer Response

    John, thank you for your positive review. We're happy to have been of service to you.


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    I lease a 2014 Ford Focus and I truly enjoy the car more than I thought I would. The Hasting's Ford sales staff and the service staff have all been highly cordial, knowledgeable, and helpful. Without being "pushy", they contact me regularly regarding the status of the car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    John, thank you for your positive review. We're happy to have been of service to you.


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