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Reviews

Average Ratings

4.7
122 lifetime reviews.
  • Very satisfied

    My experience was as usual above expectations. They let me know what service is recommended and gave decent prices to make repairs. I will be comi...

    Dealer Response

    Our staff works hard to go the extra mile for all of our valued customers here at Hastings Automotive, Mike! We sincerely appreciate your business...


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    My experience was as usual above expectations. They let me know what service is recommended and gave decent prices to make repairs. I will be coming back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Our staff works hard to go the extra mile for all of our valued customers here at Hastings Automotive, Mike! We sincerely appreciate your business and look forward to your next visit! Take care!


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  • My 1st dealership experience

    I went to Hastings Ford to look at a used low mileage 2011 F150, It had all the options and color I was looking for the sales staff were great, Th...


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    I went to Hastings Ford to look at a used low mileage 2011 F150, It had all the options and color I was looking for the sales staff were great, They gave me a fair deal on my trade in and that evening I took it home, my wife and I took the truck on a nice trip out of town that weekend . On the way down the check engine light came on, Monday I called my salesman and he had me set up an appointment and I brought it in. The tech found the problem but didn't have the part, the sales manager gave me another vehicle for the night as I live in the northwest suburbs . They fixed the issue with my truck and covered it even though my limited warranty didn't cover it. Thank you to the Staff at Hastings Ford for making my 1st Dealership experience a good one, I would highly recommend you go to Hastings Ford for your next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Success

    I had a very nice experience. My sales representative Matt listened to my needs and found me a great car. Thanks Hastings Ford! This is our second...

    Dealer Response

    Beth, thank you for your kind words and congratulations on your new vehicle! If there is anything else we can do to assist you, please let us know...


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    I had a very nice experience. My sales representative Matt listened to my needs and found me a great car. Thanks Hastings Ford! This is our second purchase with them and we will continue our business with them in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Beth, thank you for your kind words and congratulations on your new vehicle! If there is anything else we can do to assist you, please let us know! Take care!


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  • Great Service experience

    Plesent experience. Josh is an excellent Service Adviser and takes the time to explain all the details.


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    Plesent experience. Josh is an excellent Service Adviser and takes the time to explain all the details.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience

    I would highly recomend buying from Hastings ford. Matt was our salesman and he went above and beyond to make sure we left happy and satisfied wit...


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    I would highly recomend buying from Hastings ford. Matt was our salesman and he went above and beyond to make sure we left happy and satisfied with our purchase 10/10 rating and would buy another vehicle from them

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • AWSOME EXPERIENCE!!!!!

    Went there to purchase a 2013 Lariat with limited funds worked with both Bryce Baldwin and the used car manager(can't remember his name) but he...

    Dealer Response

    Glad to hear you enjoyed your experience! Thank you for your business.


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    Went there to purchase a 2013 Lariat with limited funds worked with both Bryce Baldwin and the used car manager(can't remember his name) but he went way overboard to help me get the truck. There was a small hiccup upon delivery and he took care of it. I am not from this state so I would RECOMMEND this HASTING FORD to all new customers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Glad to hear you enjoyed your experience! Thank you for your business.


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  • Awesome service

    The gentleman who was at the front desk at service found out my warranty covered my service (had already called them and had a total for my out of...

    Dealer Response

    Thank you for your service business and for the feedback! We hope to see you again.


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    The gentleman who was at the front desk at service found out my warranty covered my service (had already called them and had a total for my out of pocket cost). Freakin' awesome, didn't have to ask if it was covered or freak out when I heard the total (before warranty was involved, haha). And to top that got to take a rental car that was a new version of my car (double awesome).

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your service business and for the feedback! We hope to see you again.


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  • Amazing service

    Very good. Went into repair department , sat and waited in very nice waiting longe, had car back and repaired within 90 min. Very satisfied

    Dealer Response

    Perfect! Thank you for the opportunity to service your vehicle.


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    Very good. Went into repair department , sat and waited in very nice waiting longe, had car back and repaired within 90 min. Very satisfied

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Perfect! Thank you for the opportunity to service your vehicle.


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  • Satisfied

    Highly recommend your service department. Very friendly service manager and always trys to please the customer.

    Dealer Response

    Great. Thanks John.


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    Highly recommend your service department. Very friendly service manager and always trys to please the customer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Great. Thanks John.


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  • 2017 Escape

    There's a reason I keep coming back. Great people!

    Dealer Response

    Thank you for all the business over the years! We truly appreciate your business and friendship. Thanks Jessica.


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    There's a reason I keep coming back. Great people!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for all the business over the years! We truly appreciate your business and friendship. Thanks Jessica.


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