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Reviews

Average Ratings

5.0
13 lifetime reviews.
  • Pete Rustad

    Pete has always steered me in the right direction since 1988. I appreciate his honesty, kindness, humaness (sorry, not a word) and his humor. I le...


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    Pete has always steered me in the right direction since 1988. I appreciate his honesty, kindness, humaness (sorry, not a word) and his humor. I leave the lot feeling confident in my choice of vehicle and will never buy a car from anyone else. Either he has to die or they take away my keys. Sorry too far. Seriously, I love buying cars from Pete Rustad. I've also had great experiences with the service staff and the gals at the desk. Everyone there seems happy to work there and that makes a difference.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great customer service!

    I purchased my new Encore in March anf I couldn't be happier! They always have great customer service! I wouldn't trust my car to anybody else! I'...


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    I purchased my new Encore in March anf I couldn't be happier! They always have great customer service! I wouldn't trust my car to anybody else! I've taken my other cars to them as well, even ones purchased elsewhere and they are always happy to help! They always do everything they can keep their customers satisfied and happy! Scott in service is great and will make sure you and your vehicle will be well taken care of!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great collision Center

    I have been to Valley several times for body work. I was very happy with both price and quality...ask for Joe (great customer service)


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    I have been to Valley several times for body work. I was very happy with both price and quality...ask for Joe (great customer service)

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Dealership and awesome salesman!

    I have purchased several used cars from Pete Rustad over the past 20 plus years. When I am in the market for a used car, I just give him a call a...


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    I have purchased several used cars from Pete Rustad over the past 20 plus years. When I am in the market for a used car, I just give him a call and tell him a few specifics I am looking for. He always finds the perfect car for me. I've never purchased a new car before, but recently did because the dealership had such great rebates on the 2016 vehicles that I couldn't pass it up!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome Dealership

    I've bought several vehicles from Valley Sales over the past 25 years for two reasons. The sales staff is friendly and approachable and the servi...


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    I've bought several vehicles from Valley Sales over the past 25 years for two reasons. The sales staff is friendly and approachable and the service department is second to none. I had every intention of buying a used 2016 Buick Lacrosse when I walked into the dealership. I knew what I wanted since I've been thinking about this for the past few years. Initially I was going to see if Valley Sales did car swaps with other dealers as I saw a 2016 Buick Lacrosse from another dealer but wanted to make the purchase from Valley Sales. Pete Rustad was the gentleman I worked with. We had a good conversation about the 2016 I was looking at. Pete ran a car history report for me to verify that there was nothing wrong with the vehicle. He then asked if I'd like to take the 2017 FWD Premium Lacrosse for a test drive. Lol..... I was hooked. This vehicle is incredible. After test driving it there was no way I was going to settle for a new or used 2016. The 2016 and 2017 Buick Lacrosse are like night and day. No comparison. Pete was very professional and answered all of my questions along with explaining all the features and giving me information on the redesign of the 2017. He gave me options on pricing which worked out well. There was never any pressure at all to buy the car. I'll recommend Valley Sales and Pete to everyone I talk to. It's only been a few days but I love this car and am happy I bought it. Financing was also a breeze working with Rick Tate. Also, to add onto this, when the car was being detailed for delivery they noticed a small ding in the drivers side door. No big deal. I drove it over to the collision center and Joe Raschke took care of me right away. Amazing..... Seriously, friendliness and professionalism goes a long way and is why I'll continue to buy my vehicles from Valley sales.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent customer service!

    I had another fabulous experience at Valley Buick GMC in Apple Valley. Sarah was fabulous to work with as usual and I really appreciate her atten...


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    I had another fabulous experience at Valley Buick GMC in Apple Valley. Sarah was fabulous to work with as usual and I really appreciate her attention to detail and customer service. She really went above and beyond to make sure I was happy and taken care of. Joel was also great to work with and made the purchase process easy and quick. Nice work Valley!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Customer Service

    I was late for my appointment because my vehicle was overheating on the way in to be serviced and I had to make frequent stops to let it cool down...

    Dealer Response

    Good Afternoon Jill, We are glad to hear that your experience with Valley service department was able to meet and exceed your expectations! We lo...


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    I was late for my appointment because my vehicle was overheating on the way in to be serviced and I had to make frequent stops to let it cool down. When I arrived, I was able to get right in even though I was late. The staff was very friendly. They had a loaner ready for me. I didn't expect my vehicle to be ready for a day or maybe two, but they had my vehicle ready in less than 3 hours. I never expected it to be done that fast. When I arrived to pick up my vehicle, staff walked me out to it to make sure I could find it OK. I was thanked for coming in today. I was VERY pleased with the service and staff. I will continue to use this dealership and service center in the future.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Good Afternoon Jill, We are glad to hear that your experience with Valley service department was able to meet and exceed your expectations! We look forward to helping you in the future with all your automotive needs!


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  • Love My Car

    Great experience buying my 2015 Encore at Valley Buick. Tim Condon was a great salesman and made the process very easy. Told him the deal I wanted...


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    Great experience buying my 2015 Encore at Valley Buick. Tim Condon was a great salesman and made the process very easy. Told him the deal I wanted and he made it happen. He was also very thorough going over the car's electronics and setting up On Star and my phone sync. Before I left with the car, he introduced me to the service team and reviewed the car maintenance schedule. No hassle and no pressure. Great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Dealership ever! Would recommend to anyone!

    Absolutely the best dealership I know of! Scott and Randy in the service department are without a doubt excellent as is the rest of the service te...


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    Absolutely the best dealership I know of! Scott and Randy in the service department are without a doubt excellent as is the rest of the service team! Brett and Jim Paul are two of the most honest and sincere guys I have ever met. Doing business here whether for service or shopping for a new or used car is unlike any other place I have ever been, everybody there is like a family and they are great at what they do! I would recommend this dealership to anyone and everyone! Thank you Brett, Jim, Randy and Scott for the great favor you did for us recently on our visit with our CTS. Sincerely, Joe & Jennifer

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great dealership

    Bought used Buick rendezvous after trading-in RDV with a whopping 250,000 miles. Love this vehicle. Great deal and service at Valley. Would highly...


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    Bought used Buick rendezvous after trading-in RDV with a whopping 250,000 miles. Love this vehicle. Great deal and service at Valley. Would highly recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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