Eau Claire Ford Lincoln

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
107 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    July 9, 2019

    I bought a car from ec Ford in December. the car started acting up in January. I brought it back to them to see what the issue was. they told me the timing... chain was going out. Asked if they were going to help at all and they said there's nothing they could do. Offered to see if they could help get me a discount on the parts. replacing the timing chain I was quoted 2500. Fast forward to the first part of July this year and the transmission went out. Got estimates from three different places and I am being told roughly 3000 to get the transmission replaced. went and tried talking to them again to see if possibly they'd give me a break on part of it. and nothing. yes, I understand it's a used vehicle but when you spend over 10k on something and have two major issues happen within 6 months of purchase it would be nice to hear something other thank tough luck. I've been buying cars there since it was Jim Carter Ford and I will never recommend another person there. Sidenote, their sales staff was excellent in selling me the vehicle.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 30, 2019

    Jason got us right in, ordered the part needed and we were able to leave on our trip the next day.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • September 11, 2017

    The service is always very professional. Very clean environment.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chris, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again! Take care...!

  • 5.0 out of 5
    June 29, 2019

    Everyone was very nice and informative. Loved the soda machines!! I would most definitely come back here on my next visit.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 28, 2019

    Jack Bergman was wonderful to work with. He was kind, extremely knowledgeable and provided us with a vehicle that we drove home on the same day.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 28, 2019

    I appreciated the attentiveness of my salesman. It wasn't about him; it was about me and my new vehicle. I was not rushed and was not pressured.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 27, 2019

    The people are great they call you by name the repairs are always done promptly and they are always in contact as to progress

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 16, 2019

    Fast and efficient --work done in expected time frame. Courteous and knowledgeable staff. Will definitely return for any future work.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 16, 2019

    Friendly people committed to making our experience the best possible. They are courteous, respectful and made us feel like our concerns were a priority.... Thanks for working with us!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 14, 2019

    All staff were extremely accommodating and very low pressure type sales techniques were used. Since I was injured in an auto accident and had no vehicle... they helped me find a replacement.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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