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Reviews

Average Ratings

4.8
192 lifetime reviews.
  • Rita Waba

    Very friendly and helpful. Let me know what service my car needs


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    Very friendly and helpful. Let me know what service my car needs

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Watertown Ford Chrysler, Highly recommended!

    Watertown Ford always does a great job with a quick turn around. I have all my vehicles serviced there, even brands they don't sell. I just had my...


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    Watertown Ford always does a great job with a quick turn around. I have all my vehicles serviced there, even brands they don't sell. I just had my pickup fixed in the Auto Body Solutions Body Shop and Kirby and his crew do a great job with great customer service! 5 Stars.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great place to do business

    Nick was great to work with, he recommended the 2.7 Ecoboost, i was a bit skeptical at first as I like v-8's but it tows with no problem. I recomm...

    Dealer Response

    We appreciate your recommendation of our dealership, Levi! We hope to be of service to you again! Take care!


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    Nick was great to work with, he recommended the 2.7 Ecoboost, i was a bit skeptical at first as I like v-8's but it tows with no problem. I recommend my friends to them all the time. Great place to do business!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your recommendation of our dealership, Levi! We hope to be of service to you again! Take care!


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  • ford f150 oil change

    very fast service, friendly staff, very clean dealership


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    very fast service, friendly staff, very clean dealership

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Car Service

    We were told our transmission fluid change would be done in 20 minutes. It took 2 hours. We were charged for the extra labor.


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    We were told our transmission fluid change would be done in 20 minutes. It took 2 hours. We were charged for the extra labor.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My Experience

    Great service and staff [courteous, helpful, quick, reliable, and friendly -so much more] Thanks for the great job with our Escape. Will always c...

    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Cliff! If you have any additional questions about your vehicle, we will be more t...


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    Great service and staff [courteous, helpful, quick, reliable, and friendly -so much more] Thanks for the great job with our Escape. Will always contact you whenever we need help/repairs, etc. Thanks again, Watertown Ford.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Cliff! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!


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  • Owner

    100% satisfied, had bearing replaced, bearing determined to have a bad design from ford so they replaced with new ones. Working great ever since a...


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    100% satisfied, had bearing replaced, bearing determined to have a bad design from ford so they replaced with new ones. Working great ever since and they worked to resolve issue in a very timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Extended Warranty

    Work was completed on time and I was back on the road.....Thank You


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    Work was completed on time and I was back on the road.....Thank You

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Faster

    Ford needs to make survey fast and simple this should be two three clicks yes no loved it hated it. Making us type a comment when I don't have on...

    Dealer Response

    We really appreciate your feedback! Safe travels!


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    Ford needs to make survey fast and simple this should be two three clicks yes no loved it hated it. Making us type a comment when I don't have one is inconvenient. I also would think that it would drive down participation. Just a thought I know these r important but they should be quicker on my end.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! Safe travels!


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  • 2nd vehicle purchased

    This is my 2nd vehicle purchased from watertown ford and when the times comes I will purchase my 3rd one there as well. I use to work there so eve...

    Dealer Response

    Thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!


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    This is my 2nd vehicle purchased from watertown ford and when the times comes I will purchase my 3rd one there as well. I use to work there so everyone knows me and was very kind but as an exmployee I know that 99% of the staff goes above and beyond to make it a great experience for everyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!


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