Trail Dodge Chrysler Jeep RAM

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Reviews

Average Ratings

4.3
27 lifetime reviews.
  • Excellent Customer Service

    We recently bought a 2017 Dodge Durango from Scott. He found exactly what we wanted at another dealership and picked it up for us and delivered it...


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    We recently bought a 2017 Dodge Durango from Scott. He found exactly what we wanted at another dealership and picked it up for us and delivered it to us the next day. Now that's what I call service. Thanks Scott for making this easy for us. We love our new Durango and will definitely refer all our friends and family to you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Above and beyond

    We bought this car online because we knew exactly what we wanted. The owner of the dealership Scott,met us halfway driving 200 miles to deliver th...


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    We bought this car online because we knew exactly what we wanted. The owner of the dealership Scott,met us halfway driving 200 miles to deliver the car to us.He was more than helpful with the paperwork that we then had to file in Illinois. He really was a great guy to do business with, talk about customer service,I feel he went above and beyond .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experiance

    Salesman and Manager were very helpful and made super effort to meet our needs. They gave us a very good deal on our trade-in and the whole proces...


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    Salesman and Manager were very helpful and made super effort to meet our needs. They gave us a very good deal on our trade-in and the whole process was great.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Terrible Customer Service

    We had seen a vehicle online at this dealership and decided to check it out. We had had prior contact with people at the dealership about this veh...


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    We had seen a vehicle online at this dealership and decided to check it out. We had had prior contact with people at the dealership about this vehicle in particular. There were no pictures online but we figured that the vehicle was fine because we were not notified of any damage to the vehicle. Long story short, we drove an hour and a half up to this dealership to find out that the vehicle had the whole hind quarter smashed in... I am very disappointed to say the least. Especially since we had asked if there was anything wrong with the vehicle and we were told no. We also asked for pictures (which were not provided) and were later posted the following week after our visit.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great People

    I recently purchased a used 2005 Jeep Grand Cherokee through them, and the process was so easy. I don't have the best credit, but they went way ou...


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    I recently purchased a used 2005 Jeep Grand Cherokee through them, and the process was so easy. I don't have the best credit, but they went way out of their way to both get me the best loan, and the best vehicle that I could afford. I would defiantly recommend them to everyone I know, and I already plan on purchasing my next vehicle through them as well. The Sales guy (Chris) was extremely nice and listened to everything that I said I wanted, and the finance department went out of their way to find me the best financing.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Above and beyond

    I stopped in for an oil change and was quite surprised with my visit. It happened to be the best service I have ever received and I highly recomme...


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    I stopped in for an oil change and was quite surprised with my visit. It happened to be the best service I have ever received and I highly recommend others go to enjoy the quality of service I did. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent Service

    Stopped to have my oil changed on the way back to Saint Paul and the service department was great! They had me in and out in about a half hour.


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    Stopped to have my oil changed on the way back to Saint Paul and the service department was great! They had me in and out in about a half hour.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Fast, helpful, friendly and good exeperince

    I had my car go in for periodic oil change. Service interaction was friendly and quick and efficient. Thanks! Scott


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    I had my car go in for periodic oil change. Service interaction was friendly and quick and efficient. Thanks! Scott

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • great vehicles and prices... small parkin area cau

    Browsing the lot the sales men are very pushy and unprofessional. They weren't interested in what I had to say or what I was looking for. they kep...


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    Browsing the lot the sales men are very pushy and unprofessional. They weren't interested in what I had to say or what I was looking for. they kept trying to push a car that was completely different than what I was looking for. One bald salesman squealed the tires and left the lot almost hitting another vehicle... shop cautiously

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Great Service!

    I went in to have my brakes/rotors repaired. The service department was friendly and efficient!


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    I went in to have my brakes/rotors repaired. The service department was friendly and efficient!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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