Frenchie's Chevrolet

1.0 out of 5 (1.0) 3 reviews

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1.0 out of 51.0
3 lifetime reviews.
this dealer
1.0 out of 5
Customer Service
1.0 out of 5
Quality of Repair
3.0 out of 5
Overall Facilities
3.0 out of 5
Buying Process
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Reviews

  • June 8, 2012

    I just purchased a new cruze off of Sean McNamara. He kept in touch with me and kept me informed throughout the whole buying experiance. I will be goi...ng back for my next Chevy!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    April 5, 2018

    Did not have good service at all. I bought a new trax a week ago had to go in and get my rotors changed out because they were rusted! I would think th...ey would fix that issue in the beginning before I bought the trax. Second thing, I had to sit there for 4 hours for them to work on and then they decide to come out and tell me it’s going to be another 2 hours . They knew how long this was going to take they should have gave me a vehicle to use so I did not have to sit there that long . Customer service was horrible ! I will not recommend any one to go !!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We strive for 100% customer satisfaction and we're sorry to hear that your recent service visit did not meet your expecta...tions. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Frenchie's Chevrolet Inc. Team


  • 5.0 out of 5
    September 17, 2011

    Perfect a+ experience, would and will go back for all of my vehicle purchases.

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

Frenchie's Chevrolet
255 E Orvis St Massena, NY 13662
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