New 844-516-1310 Dealer Website
Used 844-516-1310 Email Dealer
Service 866-982-4081

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Reviews

Average Ratings

4.9
Average based on 392 reviews.
  • Listens to customers

    Andrew listened to what we said we wanted and needed in our vehicle. He paid attention to the details that were important to us. Throughout the pr...

    Dealer Response

    Thank you for leaving us this review, Christine. I am very happy to hear that Andrew could help get you set up with the perfect new car for you. I...


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    Andrew listened to what we said we wanted and needed in our vehicle. He paid attention to the details that were important to us. Throughout the process he was attentive and accommodating. We will recommend him and Lupient to friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this review, Christine. I am very happy to hear that Andrew could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care! Respectfully, Jesse Bishop, General Manager, Jesse.Bishop@lupient.com, 763.424.9100


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  • Awesome customer service

    Valdim was really nice and dos a great job explaining all the features of my new car and setting up my Bluetooth. Kurt was also great getting us...


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    Valdim was really nice and dos a great job explaining all the features of my new car and setting up my Bluetooth. Kurt was also great getting us through the paperwork and helping me to understand it all!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Kia Service

    it was fine! I was just there for an oil change, but they reviewed the upcoming needs for the 60 thousand mile service, in the future


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    it was fine! I was just there for an oil change, but they reviewed the upcoming needs for the 60 thousand mile service, in the future

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My Second New Kia Soul

    This is the second car I've purchased from Andrew Bursch at Lupient Kia of Brooklyn Park. He is a top notch salesman.


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    This is the second car I've purchased from Andrew Bursch at Lupient Kia of Brooklyn Park. He is a top notch salesman.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great place

    Everyone was really helpful. The dealership is clean, well maintained, and in a convenient location. I would recommend this place to anyone in the...

    Dealer Response

    We appreciate your marvelous feedback, Michael. It is our commitment to ensure quality customer care by providing clean and well maintained facili...


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    Everyone was really helpful. The dealership is clean, well maintained, and in a convenient location. I would recommend this place to anyone in the Twin Cities shopping for a Kia.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your marvelous feedback, Michael. It is our commitment to ensure quality customer care by providing clean and well maintained facilities as well as friendly and helpful service to our guests. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best regards, Jesse Bishop | General Manager | (763) 424-9100 |jessebi@lupient.com


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  • Great service

    Pleasant people, easy to get an appointment, excellent communication and work done properly. Called right away with diagnosis and estimate. Will ...

    Dealer Response

    Kris, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Lupient Kia of Br...


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    Pleasant people, easy to get an appointment, excellent communication and work done properly. Called right away with diagnosis and estimate. Will return to this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Kris, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Lupient Kia of Brooklyn Park! We look forward to seeing you again. Best regards, Jesse Bishop | General Manager | (763) 424-9100 |jessebi@lupient.com


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  • Great service!

    Took me a while to schedule an appointment. Left a message in service, no one called back. I guess only 1 person makes appointments? Strange.

    Dealer Response

    Eric, it's unfortunate to hear that you had a difficult time scheduling an appointment. We strive to provide our guests with excellent customer se...


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    Took me a while to schedule an appointment. Left a message in service, no one called back. I guess only 1 person makes appointments? Strange.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Eric, it's unfortunate to hear that you had a difficult time scheduling an appointment. We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Jesse Bishop | General Manager | (763) 424-9100 |jessebi@lupient.com


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  • Oil change

    Service completed quickly so I was in and out fast. Future work was discussed and pricing qouted up front. To be called when parts arrive for fu...

    Dealer Response

    Thanks for the feedback. I am happy we were able to provide you efficient and well-informed customer service. Please feel free to stop in or reach...


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    Service completed quickly so I was in and out fast. Future work was discussed and pricing qouted up front. To be called when parts arrive for further service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the feedback. I am happy we were able to provide you efficient and well-informed customer service. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Jesse Bishop | General Manager | (763) 424-9100 |jessebi@lupient.com


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  • Feedback for Shane at Kia Lupient in Brooklyn Park

    The knowledge and compassion I receive from my service provider, Shane, were excellent. Shane has assisted me with my service requests for severa...

    Dealer Response

    William, thank you for your loyalty to our dealership and for taking the time to write this review. We always enjoy hearing from our customers. I ...


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    The knowledge and compassion I receive from my service provider, Shane, were excellent. Shane has assisted me with my service requests for several years and he has always been responsive and consistent.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    William, thank you for your loyalty to our dealership and for taking the time to write this review. We always enjoy hearing from our customers. I am pleased to hear that Shane has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care. We hope to work with you again in the future for any of your automotive needs! Best regards, Jesse Bishop | General Manager | (763) 424-9100 |jessebi@lupient.com


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  • Service

    Came in without an appointment and was able to get in with no problem and answered all my questions that I had


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    Came in without an appointment and was able to get in with no problem and answered all my questions that I had

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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