Made an appointment for 7:30 Thursday for a check engine light was told they would try to get it in. Told Thursday night they would try to get it done Friday never got to Friday. I have a free oil change coming for buying the vehicle from them but will not even use them for the free oil change.
I appreciate the free pick up and delivery and the phone call from Chad to recommend what I need to do.
They find what I want and are awesome to deal with! This is my second truck that I leased from them and my experience with their service department has also been great to deal with! I really don't have one complaint about Fox Motors!
The tire rotation and oil change was done as scheduled and as I've said, I don't feel I need to answer two surveys for this simple service.
Pleasant staff, very friendly and knowledgeable. I have gotten my last two vehicles there one used and the other leased, both times Jeff and Pat made the experience very enjoyable, not your typical commission hungry car salesmen.
they were efficient in diagnosing the problem and fixed it in a short period of time and at a reasonable price
Fox Motor Charlevoix MI
I purchased a used Chevy Sonic from Fox Motors in Charlevoix MI. Daniel Nagy my product specialist was fantastic. I told Dan my needs and the things I wanted and the price range I was not willing to budge from. He had several cars to show me, but when I saw the second one it just felt right :) so he went and got the key and we took it for a test drive that sold me fun to driving and shifting was a breeze. I went home and thought it over called Dan the next morning and bam That was it. I picked it up that night. So in less than 24 hours I had my car and I'm still a happy girl. Thanks Fox Motors and Dan Nagy and team you all are great.
Personable, knowledgeable, and proactive!
Personable. knowledgeable, proactive service department - went above and beyond by bringing things to my attention that I was unaware of, such as a recall.
Friendliness of staff and knowledge of vehicles, it was a pleasure to be able to purchase a vehicle from Fox Motors.
Jeff was awesome! its that simple.
Very helpful and informative on getting us a good deal on the car we wanted. It was nice to deal with a place that cared about what we were looking for.