Cornerstone Ford Chrysler

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Reviews

Average Ratings

4.9
196 lifetime reviews.
  • Nice people, nice car

    This is my 1st used car buy, and my 10th car buying experience. It was equal or better than my best prior car buying experience, starting with ho...

    Dealer Response

    John, on behalf of everyone here at Cornerstone we thank you for your time providing us your feedback. We're very happy you had a good experienc...


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    This is my 1st used car buy, and my 10th car buying experience. It was equal or better than my best prior car buying experience, starting with how quickly the internet helps you to find competing dealers who have the vehicle you want. Wendy at Cornerstone started it off by being not only the early bird, but also a joy to talk to on the phone. She set me up with Blake who did a very nice, no pressure sale. He was personal, professional, and polite. He'd make a good neighbor. With credit checks, test drives, final selection, buying a car takes a while. I could have skipped the tour with Duane, but it was good to see how much bigger Cornerstone was than when I had last been there. Duane did a good job. Chase, the Finance Mgr, was patient and professional. Paula is the 1st contact when you come thru the door. Her dad is a pastor, and it shows. All in all, this is a pretty good staff. I probably won't see Wendy and Blake again, but they are both great 'first representatives' of their company.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    John, on behalf of everyone here at Cornerstone we thank you for your time providing us your feedback. We're very happy you had a good experience with Wendy, Blake and the other staff. We value our relationships with our customers and do our best to listen so we can best meet their needs. Congratulations on your new vehicle, we hope you are enjoying it. Thank you again for your business.


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  • Madelene

    In the past like over 20 yrs ago the buying process and repair/service process at elk river ford/ cornerstone was magnificent! In the most recent ...

    Dealer Response

    We appreciate your business and are glad we can accommodate all your vehicle needs. Please be patient as we work out the kinks with new staff and...


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    In the past like over 20 yrs ago the buying process and repair/service process at elk river ford/ cornerstone was magnificent! In the most recent past 4-5 years I have nothing good to say about them, I go there simply out of convenience of were I work. However they are getting better but have a long way to go.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate your business and are glad we can accommodate all your vehicle needs. Please be patient as we work out the kinks with new staff and a newly updated building. Thank you for sharing your experience with us.


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  • repair on my lincoln Ivan G.great job

    Ivan Garcia and I spoke on the phone a month ago and when i called back he was very helpful, plus kept a record of the conversation . i felt this ...

    Dealer Response

    Thank you Anthony for taking the time to give us your feedback. We are truly fortunate to have Ivan as part of our Service Team. We value your bus...


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    Ivan Garcia and I spoke on the phone a month ago and when i called back he was very helpful, plus kept a record of the conversation . i felt this was very professional and Ivan lived up to my every expectation.No unesseccary charges or sales pitch only replaced what was needed. This service will make me a return customer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Anthony for taking the time to give us your feedback. We are truly fortunate to have Ivan as part of our Service Team. We value your business.


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  • Repair seat on Certified Used purchase

    I purchased a certified used car from Ben. He listened very carefully to what I needed and wanted in a car and found it for me. The drivers seat c...

    Dealer Response

    On behalf of Cornerstone we sincerely thank you for your time providing us your feedback. We're very happy you had a good experience, we value o...


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    I purchased a certified used car from Ben. He listened very carefully to what I needed and wanted in a car and found it for me. The drivers seat cover needed repair work done and Heather in the Service Dept took excellent care of me. I would refer Cornerstone to anyone! Professionalism and friendliness!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    On behalf of Cornerstone we sincerely thank you for your time providing us your feedback. We're very happy you had a good experience, we value our relationships with our customers and do our best to listen so we can best meet their needs. Congratulations on your new vehicle, we hope you are enjoying it. Thank you again for your business.


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  • remounting tires.

    I bought snow tires last fall went to have the summer tires put back on to find out they don't put on used tires. I had just bought my new car the...


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    I bought snow tires last fall went to have the summer tires put back on to find out they don't put on used tires. I had just bought my new car there a year ago they were kind enough to put the tires on but I am concerned on where I am suppose to go next fall to have my snow tires put back on if you are going to sell snow tires you need to change your policy on remounting tires.otherwise I am very pleased with this dealership and plan on buying another new car in the near future.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Wow! Highly Impressive and Highly Recommended!

    First off I want to start off by saying that I applied at four car dealerships due to reading Craigslist ads about how they can get you approved r...

    Dealer Response

    We are glad to hear about your good experience and hope you are enjoying your new vehicle. We're very fortunate here at Cornerstone to have Rocky....


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    First off I want to start off by saying that I applied at four car dealerships due to reading Craigslist ads about how they can get you approved regardless of your credit. After applied up the fourth car dealership I drove off in a car that I didn't like and didn't fit me. I told the car dealership I didn't think I was going to like the vehicle and they said if I didn't to come back and help me figure something out. About three months later I tried to go back and talk to them they wouldn't help me I called another location where someone I know happen to work at and they couldn't help me either. I begin to give up hope after filing a bankruptcy realizing that I was stuck in a vehicle that I would have to pay for regardless if I didn't like it or not. I put up a Facebook post about my experiences and another car dealership tried to help me and they couldn't either. They all said the same thing I lost equity in my vehicle which was a 2012 GMC Acadia with 123,000 miles on it. Throughout my Facebook post at least three people mentioned Cornerstone Auto and Rocky's name. I ignored it and when open my mail the next day and there was a flyer from Rocky and regards to being reestablished after bankruptcy. I set up an appointment with him he worked on my situation for at least 3 or 4 days. I came in we went through vehicles, talked about down payment and discussed working on my credit to get the vehicle that I want down the road. My final result.....Rocky got me in a 2016 vehicle with 16,000 miles on it and a car payment I can afford. Let me tell you what the best part of it all is. My interest rate went down to almost half the rate I was paying!!!!! The hard work and dedication that he showed me that there are still some good car sales people out there you just have to find the right one. He didn't try to pressure me into a certain vehicle he gave me options. I just want to say thank you Cornerstone Auto and Rocky 4 such a great experience definitely the best I've ahead ever since I've been buying cars when I was 16.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are glad to hear about your good experience and hope you are enjoying your new vehicle. We're very fortunate here at Cornerstone to have Rocky. He's always striving to find the best fit for our customers. Thanks again we value your business.


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  • Very Satisfied

    Josh Sims was outstanding. Finance was a breeze with Tim P. They were so respectful, helpful, and not pushy. He let me make my own choice and poin...

    Dealer Response

    Congratulations! I'm glad we were able to assist you in a smooth buying experience. We value our relationships with our customers and do our bes...


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    Josh Sims was outstanding. Finance was a breeze with Tim P. They were so respectful, helpful, and not pushy. He let me make my own choice and pointed me in the right direction. I love the new building and all the employee's are very nice always saying high. I can not speak more Highly of this dealership and its core values. If you are looking for a place to purchase your next vehicle this is it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations! I'm glad we were able to assist you in a smooth buying experience. We value our relationships with our customers and do our best to listen so we can best meet their needs. Enjoy the new truck!


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  • First Time Truck Buyers

    Great, no pressure experience. Mike Zwilling, our sales rep was excellent. Greeted us right away, was genuinely interested in our needs and very p...

    Dealer Response

    Tom and Debbie, We hope you are enjoying your new F-150 and we appreciate your feedback. We agree Mike is definitely great with customer service. ...


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    Great, no pressure experience. Mike Zwilling, our sales rep was excellent. Greeted us right away, was genuinely interested in our needs and very patient with our requests. We were initially interested in buying used and test drove three trucks. Mike informed us about some affordable leasing options and long story short, after test driving a competitor truck at another dealer, it was a no brainer. We leased a beautiful brand new F-150 XLT. Thanks Mike! Everyone at the dealership are pros, from finance to service and accessories. A special thumbs up to Joel who walked us through all the controls. Very knowledgeable and a gentle giant. Buy or lease a vehicle here. You will not be disappointed!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tom and Debbie, We hope you are enjoying your new F-150 and we appreciate your feedback. We agree Mike is definitely great with customer service. Thank you for your business!


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  • Cornerstone Ford, Great place to buy a Vehicle !

    Worked with several people, all were very friendly and helpful, my Wife and I would Recommend Cornerstone Automotive to anybody !

    Dealer Response

    Scott and Terry, on behalf of everyone here at Cornerstone Auto we sincerely thank you for your time providing us your feedback. We are so glad to...


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    Worked with several people, all were very friendly and helpful, my Wife and I would Recommend Cornerstone Automotive to anybody !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Scott and Terry, on behalf of everyone here at Cornerstone Auto we sincerely thank you for your time providing us your feedback. We are so glad to hear your visit went well. Thanks again!


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  • 2014 town and country

    Frist time we have felt a dealer was there to help get the right car dor us. Deb was wonderful and accomadatied my wife, two kids, and my self the...

    Dealer Response

    David and Lisa, We are glad to hear about your good experience and hope you are enjoying your new vehicle. We're very fortunate here at Cornerst...


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    Frist time we have felt a dealer was there to help get the right car dor us. Deb was wonderful and accomadatied my wife, two kids, and my self the whole time. Couldnt be happier to have dound the right family vehicle and cant wait to take a family vacation. Thank you again and next vehicle we purchase will be thru you as well.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    David and Lisa, We are glad to hear about your good experience and hope you are enjoying your new vehicle. We're very fortunate here at Cornerstone to have Deb. She's always striving to find the best fit for our customers. Thanks again we value your business.


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