Reviews
Great customer service
Great customer service from Rachel in the service department! She was very knowledgable and helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I'm glad we were able to meet your expectations. Thank you for using our Service Department.
Fantastic Customer Service on New(ish) Fusion
After my pickup of 10 years blew up on me, I needed to get a new fuel efficient car. I had heard good things about Cornerstone from a coworker, but was still pleasantly surprised. As soon as I sent the message that I was interested in a car, Wayne reached out to me to answer any questions and learn about my situation. When I went to test drive it, Wayne had it pulled up and warmed up for me. The whole buying process was a breeze, and the finance department got me a better rate than the 2 banks that had pre-approved me before. Wayne and the rest of the staff at Cornerstone were welcoming and accommodating throughout the process. Definitely recommend them and will be back in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly staff
John Hendrickson was very friendly and made the buying process easy and hassle free. I would buy a car from John and cornerstone again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lot's of fun buying a car
I enjoyed by car buying experience. Salesman (Josh) bent over backwards to make sure I was happy and shore up any last minute details of the purchase. I would buy from him again in a heart beat.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback, we appreciate your business!
New Jeep Cherokee Purchase
Deb Peterson was friendly and so very helpful from the first day I went to Cornerstone. Through my first test drive to locating the model with the options I wanted, everything went quite smooth. There were a couple of hiccups along the way but every person I met was friendly and very courteous. Even my special requests to allow me to keep it a secret for Christmas were fulfilled. Altogether a great experience in buying a new car! BTW: She loves her new Jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear she loved the Jeep!
Good dealership/people to do business with.
I just finished my second truck purchase with Cornerstone Ford, Ram 1st, Ford 2nd. I actually look forward to seeing the people who work here. They are very friendly and patient. For both transactions I had Ben as the salesman, Dan as sales manager and Duane in accessory sales. Everything went very smooth, the vehicles, both times were fully prepped and the extra accessories were installed properly. I have had bad luck with this at other dealerships. All of my warranty and service work has been performed here and there is nothing that hasn't been taken care of. FYI, I have purchased more than 20 vehicles and have had many differing buying experiences. This is the only dealership I will go to unless we move to far away places.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience, we appreciate your business.
Comfortable, no pressure experience
Excellent buying experience, Mike Z. provided a low pressure, relaxing experience and was willing to help us find the right vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear Mike was able to meet your expectations! Thank you for your business.
Online Purcahse of Lincoln MKX
I was dealt with in a very professional and efficient manner during the entire buying process by Mr. Rocky Foster who was very knowledgeable and I would highly recommend Rocky to anyone considering an online purchase. The dealership should be proud to have him on their team!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback and business!
Great Salesman to bad he has to work with Fords
Even though I am not a Fan of Fords the Elk River Ford Dealer had the GMC Truck I was looking for. Josh Sims was an excellent salesman,getting back to me promptly so I was able to secure the truck before someone else swiped it up. Doing most of it online saved me from wasting my time sitting in the dealership. Josh and Pete in financing had me in and driving away in an hour. Thanks again Josh
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to hear we were able to accommodate your driving needs. Thank you for your business!
nice people
salesman did not give up. I found prices to be the same at all kia dealerships so I bought from the one I liked best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business!
