Reviews
They have good personnel.
They have good personnel. They make customers feel that they want to get the job done correctly..
They have good personnel.
They have good personnel. They make customers feel that they want to get the job done correctly..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service is good.
The customer service is good. If there was any issues from service they immediately take care of it
The customer service is good.
The customer service is good. If there was any issues from service they immediately take care of it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a haggle, free hassle, free experience.
It was a haggle, free hassle, free experience. I got what I paid for. I would come back if I was in the market for another car.
It was a haggle, free hassle, free experience.
It was a haggle, free hassle, free experience. I got what I paid for. I would come back if I was in the market for another car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that your experience at Mercedes-Benz of Portland was smooth and hassle-free. Thank you for choosing us, and we look forward to welcoming you back when you're ready for another car!
Mercedes of Portland is great.
Mercedes of Portland is great. I bought my 2nd Mercedes GLS450 from them 1.25 years ago. Service is professional and free chocolate! Strongly recommend this place!
Mercedes of Portland is great.
Mercedes of Portland is great. I bought my 2nd Mercedes GLS450 from them 1.25 years ago. Service is professional and free chocolate! Strongly recommend this place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support and recommendation! We're delighted to hear that you've had a great experience with our team at Mercedes-Benz of Portland. Enjoy the ride in your GLS450, and don't hesitate to visit us again—there's always more chocolate waiting!
Excellent customer service.
Excellent customer service. Very detailed information provided about the vehicle. Ask for Darien and you won't be disappointed.
Excellent customer service.
Excellent customer service. Very detailed information provided about the vehicle. Ask for Darien and you won't be disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Roger, thank you for the fantastic feedback! We're delighted to hear that Darien and our team at Mercedes-Benz of Portland provided excellent service. Enjoy your new vehicle!
They treated me very fairly.
They treated me very fairly. I am quite happy with their service. There was an unusual problem with the first car they sold me. They replaced the car with an equivalent car. I recommend them to others looking for a car.
They treated me very fairly.
They treated me very fairly. I am quite happy with their service. There was an unusual problem with the first car they sold me. They replaced the car with an equivalent car. I recommend them to others looking for a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Mercedes-Benz of Portland! We're glad to hear that our team provided fair service and resolved the issue promptly. Your recommendation means a lot to us, and we hope you're enjoying your new car!
Sales associate was wonderful and professional.
Sales associate was wonderful and professional. However, the bean counters and others with power very typical you are just a piece of meat creepy car dealer mentality.
Sales associate was wonderful and professional.
Sales associate was wonderful and professional. However, the bean counters and others with power very typical you are just a piece of meat creepy car dealer mentality.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
I'm sorry you feel that way about the service you got at the dealership, but I think you should be a little more truthful about your review. We did come to your house and pick you up like you ask and sat with you at the DMV for an hour that you did not tell us you wanted to go to. We help you with the price of the car that we don't normally discount and with the repair that you wanted. I guess it is very easy to blast the dealership but not talk about all the good things that we did do for you...
Buying the GLE 450 was an easy experience.
Buying the GLE 450 was an easy experience. Mitchell Raymer was great to work with and worked hard to make sure I was happy. Another successful purchase from Mercedes Benz of Portland
Buying the GLE 450 was an easy experience.
Buying the GLE 450 was an easy experience. Mitchell Raymer was great to work with and worked hard to make sure I was happy. Another successful purchase from Mercedes Benz of Portland
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Mitchell made your GLE 450 purchase a smooth experience at Mercedes-Benz of Portland. Thank you for choosing us again, and enjoy the ride!
It’s OK.
It’s OK. I’ve noticed a lot of turn over, I’m seeing a different service tech every time. They used to offer me a loaner car & now I have to Lyft. I don’t love that. I miss Art. But the dealership is clean, its easy to schedule appts & I love my car
It’s OK.
It’s OK. I’ve noticed a lot of turn over, I’m seeing a different service tech every time. They used to offer me a loaner car & now I have to Lyft. I don’t love that. I miss Art. But the dealership is clean, its easy to schedule appts & I love my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us. We appreciate your loyalty and are glad to hear that scheduling appointments is convenient at Mercedes-Benz of Portland. We'll certainly take note of your comments regarding service consistency and loaner cars as we strive to improve our services!
Friendly, prompt service folks!
Friendly, prompt service folks! Helpful! Will definitely return for future service. Thank you!! Nice waiting area
Friendly, prompt service folks!
Friendly, prompt service folks! Helpful! Will definitely return for future service. Thank you!! Nice waiting area
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cynthia, we're delighted to hear you had a positive experience with our team at Mercedes-Benz of Portland! We look forward to welcoming you back for future service visits.