Don Johnson's Cumberland Motors Ford Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

4.5
19 lifetime reviews.
  • New car purchase

    I was very pleased with the service and professional attitude from all involved with our purchase. Ray did a wonderful job and made us feel welco...

    Dealer Response

    On behalf of Ray and Suzy, thank you for your kind words! We're pleased to hear that you enjoyed your first experience with us and look forward to...


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    I was very pleased with the service and professional attitude from all involved with our purchase. Ray did a wonderful job and made us feel welcome from the beginning, he did not pressure us at all and let us decide what we wanted and needed in our new Pacifica. Suzy also was great and created a payment we were happy with. This was our first vehicle that we bought from Don Johnson in Cumberland and would recommend to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    On behalf of Ray and Suzy, thank you for your kind words! We're pleased to hear that you enjoyed your first experience with us and look forward to assisting you with all of your vehicle needs. Enjoy your new Pacifica!


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  • Regulare service of Mini - Van

    Service was great as usual and had a chance to visit with friends as I waited for the van.

    Dealer Response

    Richard, thank you for writing this fantastic review and giving our dealership such a high star rating! It is great to hear our Staff took such gr...


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    Service was great as usual and had a chance to visit with friends as I waited for the van.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, thank you for writing this fantastic review and giving our dealership such a high star rating! It is great to hear our Staff took such great care of you! We hope to see you here again!


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  • Don Johnson's in Cumberland

    I bought my truck from the Cumberland store and I had an excellent experience. The staff was friendly and helpful and there was no pressure to buy...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Sharon & Jason Kincade. It is great to hear ...


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    I bought my truck from the Cumberland store and I had an excellent experience. The staff was friendly and helpful and there was no pressure to buy. I will definitely return for the next vehicle I buy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Sharon & Jason Kincade. It is great to hear our Staff took such great care of you! We hope to see you here again!


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  • Service Survey

    Very courteous service. I received phone calls regarding the work being done and was informed of work that could be done. There was no pushiness...

    Dealer Response

    Thank you for your review, Tom! We are pleased to hear that you enjoyed your experience with us. We greatly appreciate you entrusting your vehicle...


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    Very courteous service. I received phone calls regarding the work being done and was informed of work that could be done. There was no pushiness to do additional work which I appreciated. I was also impressed that the work was completed within a day of making an appointment!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, Tom! We are pleased to hear that you enjoyed your experience with us. We greatly appreciate you entrusting your vehicle's service with us and we look forward to seeing you at your next service appointment! Take care!!


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  • 2017 Ram 2500 Power Wagon

    I was in the market for a new truck, experienced a no pressure, no hassle buying experience with Ray Nelson. Ray was excellent to work with. Also,...

    Dealer Response

    On behalf of Ray and Suzy, thank you for your kind review, Joe! We greatly appreciate your business and look forward to seeing you at your first s...


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    I was in the market for a new truck, experienced a no pressure, no hassle buying experience with Ray Nelson. Ray was excellent to work with. Also, a thank you to Suzy for doing an excellent job with the closing paperwork- very informative.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    On behalf of Ray and Suzy, thank you for your kind review, Joe! We greatly appreciate your business and look forward to seeing you at your first service appointment!


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  • Service Above and Beyond the Norm

    The Service Department went above and beyond to meet my needs that day. In addition to doing all the service work very professionally, the Servic...

    Dealer Response

    Thank you for your kind words, James! We're pleased to hear that you've enjoyed your experiences - sales and service - with us! We appreciate you ...


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    The Service Department went above and beyond to meet my needs that day. In addition to doing all the service work very professionally, the Service Manager personally shuttled me back and forth from my Physical Therapy appointment with my vehicle, before and after the service work. That truly is service above and beyond the usual! Makes me very pleased to have chosen DJ Motors to purchase my new truck from.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your kind words, James! We're pleased to hear that you've enjoyed your experiences - sales and service - with us! We appreciate you entrusting your F-150's service needs with us and we greatly appreciate your business. We look forward to seeing you again at your next service appointment!


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  • got a good deal

    A good overall experience. I did not like the fact that they discovered a problem after my purchase. That leads me to believe they did not go thro...


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    A good overall experience. I did not like the fact that they discovered a problem after my purchase. That leads me to believe they did not go through the vehicle properly the first time. It was a minor fix, but delayed my picking up the vehicle when I wanted it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • customer

    easy to or with so far!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Dealer Response

    Andrew, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If there is anything else we can do to assis...


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    easy to or with so far!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Andrew, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If there is anything else we can do to assist you, please let us know! Take care!


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  • Don Johnson Cumberland

    Great experience! Levi was, by far, the best salesperson I've worked with. Suzy was awesome as well. Thanks for making the process enjoyable!

    Dealer Response

    On behalf of Levi and Suzy, thank you for your kind review, Joseph. We appreciate your business and hope you enjoy your Tacoma! Have a Merry Chris...


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    Great experience! Levi was, by far, the best salesperson I've worked with. Suzy was awesome as well. Thanks for making the process enjoyable!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    On behalf of Levi and Suzy, thank you for your kind review, Joseph. We appreciate your business and hope you enjoy your Tacoma! Have a Merry Christmas!!


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  • Ram 1500 diesel

    I flew in from NJ was picked up by Dennis at the airport in Minnesota and brought back to your dealership, where I was greeted by Bob. He was very...

    Dealer Response

    On behalf of Dennis, Bob and the rest of our team, thank you for your kind review, Wayne! We're happy to hear that we were able to make the proces...


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    I flew in from NJ was picked up by Dennis at the airport in Minnesota and brought back to your dealership, where I was greeted by Bob. He was very helpful closing the deal on my new truck. Even though it was a 20 hour ride home it was well worth the trip. Thanks again for all of your help.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    On behalf of Dennis, Bob and the rest of our team, thank you for your kind review, Wayne! We're happy to hear that we were able to make the process of your purchase, travel and all, a smooth one! We hope you're enjoying your new RAM!


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