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Reviews

Average Ratings

4.9
58 lifetime reviews.
  • Best!!!

    Best experiance in any vehicle purchase I've ever made! This sounds unreal but it started from the moment we pulled up as you were awaiting our ar...

    Dealer Response

    Wow Erik, thank you! I will be sure to give kudos to the Used Cars department. It's awesome to hear that we were able to accommodate you all. We l...


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    Best experiance in any vehicle purchase I've ever made! This sounds unreal but it started from the moment we pulled up as you were awaiting our arrival a were greeted by an open door (it was pouring rain) by Lance, then met our salesman Rodger. He had our vehicle in front all detailed especially for us, pulled it close to the door (now was torrential pouring) and drove us ito the service department to look it over inside! Every feature explained even though this was a used vehicle made by a different manufacturer. Then the staff looked over our two vehicles for trade in and made a couple adjustments to make the deal work. it did not end there. Your finance man stated he could match my credit union rate and actually beat it in terms! Umbrellas were loaned to empty our vehicles, bags given for personal belongings, pens for visiting Draper and overall EXCELLENT buying experiance. This is not a typo. EXCELLENT.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Wow Erik, thank you! I will be sure to give kudos to the Used Cars department. It's awesome to hear that we were able to accommodate you all. We look forward to seeing you all for your first oil change. Enjoy your new car!


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  • great service, friendly staff

    been coming here for years and years like since 1990, dealt with dodge and toyota, oil change people are always friendly also -- ALWAYS have been ...

    Dealer Response

    Wow Darlene! Thank you so much for your loyalty (I was born in 1990 lol), we truly appreciate you and hope to continue to provide you with great s...


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    been coming here for years and years like since 1990, dealt with dodge and toyota, oil change people are always friendly also -- ALWAYS have been friendly and courteous staff.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Wow Darlene! Thank you so much for your loyalty (I was born in 1990 lol), we truly appreciate you and hope to continue to provide you with great service for years to come. Have a great day!


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  • Great service!

    The staff in the service department was very courteous, tried very hard to work me in to fix my problem, and the job was done timely and professio...

    Dealer Response

    That's awesome Carol. I'm happy to hear that we were able to accommodate your needs and solve your issues in an efficient manner. Have a great week!


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    The staff in the service department was very courteous, tried very hard to work me in to fix my problem, and the job was done timely and professionally. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's awesome Carol. I'm happy to hear that we were able to accommodate your needs and solve your issues in an efficient manner. Have a great week!


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  • Good dealer to buy a car

    Wonderful people are very helpful and you will get all support and details. Would recommend the dealership to my friends.

    Dealer Response

    Thank you Ramanujan! Your feedback is greatly appreciated. Be believe an informed buyer is a happy buyer so we try our best to make sure that you ...


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    Wonderful people are very helpful and you will get all support and details. Would recommend the dealership to my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Ramanujan! Your feedback is greatly appreciated. Be believe an informed buyer is a happy buyer so we try our best to make sure that you are! Enjoy your new 2016 Toyota Camry!


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  • Fantastic Service

    5.0 star rating 3/1/2016 Took one vehicle in for repairs. Melissa was my service advisor and she was FANTASTIC! Her explanations were very thoroug...

    Dealer Response

    Thank you for your feedback Kim! Melissa and our entire Service department, extending to Quick Lube, understand the importance of the customer bei...


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    5.0 star rating 3/1/2016 Took one vehicle in for repairs. Melissa was my service advisor and she was FANTASTIC! Her explanations were very thorough and she was very knowledgable in regards to all the questions I had. Her patience was much appreciated. While my husband settled up on that vehicle, I took our other vehicle over to the Quick Lube for a small issue. Jeff and the entire team treated me like I was their number one customer. Kudos to your staff Draper's! Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback Kim! Melissa and our entire Service department, extending to Quick Lube, understand the importance of the customer being informed about the issues with their vehicle and handle them with efficiency. Thank you Mrs. Hall for your loyalty to Draper. You are appreciated.


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  • Review

    Jack O'Farrell was very helpful in the selection of our 2016 Malibu. He was very thorough in explaining the details of the car and how the differe...

    Dealer Response

    Wow! Talk about an awesome experience, Beth. It sounds like Jack took great care of you. Thank you for choosing Draper as your automotive care spe...


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    Jack O'Farrell was very helpful in the selection of our 2016 Malibu. He was very thorough in explaining the details of the car and how the different functions work. He even went on line on ordered our visa gift card. Because my brother gets a GM discount he helped him get a new code. I will give him a 5 star evaluation.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wow! Talk about an awesome experience, Beth. It sounds like Jack took great care of you. Thank you for choosing Draper as your automotive care specialists and enjoy your week!


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  • Great experience

    We just purchased our 2nd vehicle in the last 9 months from Draper thanks to Marilyn. Best dealer we have dealt with. Thanks for caring.

    Dealer Response

    Thanks Alan! Great to see Marilyn did so well, you bought from her twice! That's awesome. We truly appreciate your loyalty and we will see you for...


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    We just purchased our 2nd vehicle in the last 9 months from Draper thanks to Marilyn. Best dealer we have dealt with. Thanks for caring.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Alan! Great to see Marilyn did so well, you bought from her twice! That's awesome. We truly appreciate your loyalty and we will see you for your first oil change.


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  • Very courteous and willing to find the answers

    Scott was very helpful answering my questions from my 2007 Prius to my new one. One sticking point was the service people did not want to put my t...

    Dealer Response

    Wow Ms. Joseph, what an experience! i am so very glad to see that you were taken care of and received everything you wanted in the process. We tru...


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    Scott was very helpful answering my questions from my 2007 Prius to my new one. One sticking point was the service people did not want to put my tires from my old Prius on my new one, and didn't have a good enough reason. After four times talking to Scott, I got my wish. These were new Michelins and I wanted them on my new Prius. I appreciate the dealership giving me a "rental" car for free, a brand new 2016 Rav4 since the old gal couldn't make it any further (my 2007 Prius). The 2016 Prius's were not in yet and since I drive the Amish up north Michigan, I needed something. I thank you for that! When the new one came in, it was all primed and primped for the occasion. Beautiful with many new things to learn. The Entune still has issues, but Scott said he'd have to see my phone with the car to figure it out. This is the fourth Toyota I've bought from Draper and so far they've kept me satisfied. Although I started out in Saginaw, I live two hours north now and keep coming back.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Wow Ms. Joseph, what an experience! i am so very glad to see that you were taken care of and received everything you wanted in the process. We truly appreciate your loyalty and we thank you for allowing Draper to be your automotive care specialists.


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  • 2016 silverado

    Drapers did a great job working with me and met all the needs I was asking for. They were not pushy during the sale and gave me time to think abou...

    Dealer Response

    Thanks Dan! We truly appreciate your comments. We try our best to give our customers the best experience possible. Glad to know that you enjoyed y...


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    Drapers did a great job working with me and met all the needs I was asking for. They were not pushy during the sale and gave me time to think about my purchase of my new truck. I recommend u give them a shot

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Dan! We truly appreciate your comments. We try our best to give our customers the best experience possible. Glad to know that you enjoyed yours. Have a great week and enjoy your new Silverado!


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  • great buying experience

    John Fraser was very helpful. There were a few other dealers that pitched in info about the car. Overall I liked the efficiency of the process, th...

    Dealer Response

    Thank you for your feedback Anitra. It sounds like you had a great experience, which is just as important to us as you purchasing a dependable veh...


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    John Fraser was very helpful. There were a few other dealers that pitched in info about the car. Overall I liked the efficiency of the process, the price of the vehicle -obviously, and the gift card I received to purchase an electric starter.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback Anitra. It sounds like you had a great experience, which is just as important to us as you purchasing a dependable vehicle that you love. Thank you for choosing Draper as your Car Buying specialist. We look forward to seeing you for your first oil change. Enjoy your new starter and your new car!


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