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Reviews

Average Ratings

4.9
22 lifetime reviews.
  • My best experience in my 50 years of buying a car

    I have been using their service department for a long time now and decided I wanted move from my Cadillac up to a suv. I went and saw Clint and he...

    Dealer Response

    Jeff, We really appreciate that you took the time to write about the great experience at Bob Smith Motors. Clint does a great job of representing ...


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    I have been using their service department for a long time now and decided I wanted move from my Cadillac up to a suv. I went and saw Clint and he helped me pick out the right carr and I absolutely love my Ford edge. I have been buying cars for a lot of years and it was absolutely the best service I've ever had. Everyone was friendly helpful. I would recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jeff, We really appreciate that you took the time to write about the great experience at Bob Smith Motors. Clint does a great job of representing what our family owned and operated dealership is all about. Our customers are the reason we have been a successful dealership since 1972. You will find our service dept will treat you with the same friendly, helpful manner and has over 200 years combined experience including 4 Senior Master Technicians. Thank you for giving us the opportunity to earn your business and thanks again for the great review of the service you received.


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  • customer

    Jay, Service Advisor, Great to work with. Chris, Technician, fixed a problem that a dealer in AZ couldn't,. Very pleased with the service. My go ...


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    Jay, Service Advisor, Great to work with. Chris, Technician, fixed a problem that a dealer in AZ couldn't,. Very pleased with the service. My go to dealer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Buying a used Automobile

    Went to Bob Smith Motors March of 2017 where we bought a 2011 Chevy Tahoe. the sale went very smooth with no hassel. We were there maybe 30 minute...


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    Went to Bob Smith Motors March of 2017 where we bought a 2011 Chevy Tahoe. the sale went very smooth with no hassel. We were there maybe 30 minutes and got the car we wanted. The Salesman Joel Hiles was very professional in every way. The loan dept looked for us for the best rate and got us a good deal. Was very pleased with the whole process. Would highly recommend to anybody looking for a good sales experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Experienced mechanical

    During our trip from Detroit, Michigan to Spokane, WA we e experienced mechanical.


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    During our trip from Detroit, Michigan to Spokane, WA we e experienced mechanical.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Pricing breakdown was good

    Pricing breakdown was good. Communication was good but could have been better.


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    Pricing breakdown was good. Communication was good but could have been better.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • I had a very positive experience

    I had a very positive experience at Bob Smith. Never felt any pressure to buy or anything. I was able to test drive the car for a few days and tha...


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    I had a very positive experience at Bob Smith. Never felt any pressure to buy or anything. I was able to test drive the car for a few days and that is how i made up my mind to buy it. Sales staff was friendly and knowledgable about the Mazda i was looking at.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    I purchased my 2014 Ford Fusion from Stan Larson at Bob Smith here in Billings. Stan is a great guy and is always willing to take care of his cust...


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    I purchased my 2014 Ford Fusion from Stan Larson at Bob Smith here in Billings. Stan is a great guy and is always willing to take care of his customers. He met me at the dealership @6:30 am this morning so I could drop my car off to get it serviced, he had a loaner ready so I wouldn't be late for work. If your looking for a vehicle and you want a salesman who really cares, go by and see Stan.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Used Car Buying Experience with Stan Larson

    I just purchased my Lincoln Navigator from Stan Larson at Bob Smith Motors. The all around experience was wonderful! No hassle, no pressure from a...


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    I just purchased my Lincoln Navigator from Stan Larson at Bob Smith Motors. The all around experience was wonderful! No hassle, no pressure from anyone, and everyone was great! When I first went in to Bob Smith, it was the last place that I had looked at. I had been to all of the other car dealerships in town and NO ONE wanted to deal with me and work with what I wanted to have payments around, or even put me into what I wanted to purchase. The first time I talked to Stan, he told me "Ok, well if we don't have what you want on the lot, no problem! We'll just keep looking!" As simple as that. This was so refreshing from the other experiences I had at other dealerships. I highly, HIGHLY, recommend Stan Larson and Bob Smith Motors to anyone looking for a new vehicle! They will work with you and get you into EXACTLY what you are looking for and for what you can afford with no hassle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bob Smith Motors Review

    Stan Larson helped me make a great decision on buying my new car. He's super friendly and very, very knowledgeable. Doesn't waste time and doesn't...


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    Stan Larson helped me make a great decision on buying my new car. He's super friendly and very, very knowledgeable. Doesn't waste time and doesn't pressure you into buying anything you don't want. I strongly recommend going to Stan for your next vehicle purchase.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Caring People!

    Stan Larson at Bob Smith Motors was very helpful, attentive, and an overall excellent salesman. You normally expect to be swarmed to car salesman ...


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    Stan Larson at Bob Smith Motors was very helpful, attentive, and an overall excellent salesman. You normally expect to be swarmed to car salesman but not with Stan! He really listened to what WE needed and helped us find the solution. Although we did not end up buying today, I was just impressed with character and approach Stan brings to his job. I would highly recommend seeing Stan at Bob Smith Motors for any vehicle needs!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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