Reviews
1. Lack of seating in sales area 2. Sale person rating
1. Lack of seating in sales area 2. Sale person rating (1-10) = 7 3. Finacial Rep. Rating (1-10) = 2 Sales not very knowledgeable Financial: Lack of customer service. Poor Customer Service Skills. Needs Training..
1. Lack of seating in sales area 2. Sale person rating
1. Lack of seating in sales area 2. Sale person rating (1-10) = 7 3. Finacial Rep. Rating (1-10) = 2 Sales not very knowledgeable Financial: Lack of customer service. Poor Customer Service Skills. Needs Training..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Alexandria, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (320) 762-2114 when you have a chance. Thank you, and we look forward to hearing from you.
Worst customer experience of my life spent 2 plus hours
Worst customer experience of my life spent 2 plus hours texting to a AI generated bot never even new it will look else where
Worst customer experience of my life spent 2 plus hours
Worst customer experience of my life spent 2 plus hours texting to a AI generated bot never even new it will look else where
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (320) 762-2114 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
Lawrence
The best car dealership I have ever seen. The people are very knowledgeable, friendly and professional. It is very clean. The mechanics do great work.
Lawrence
The best car dealership I have ever seen. The people are very knowledgeable, friendly and professional. It is very clean. The mechanics do great work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lawrence, thank you for your kind review; we are happy to pass along your comments to the team here at Alexandria Chevrolet Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.
I went into Alex motors to get a rental car after hitting
I went into Alex motors to get a rental car after hitting a deer. Will I was waiting for the rental, I was talking to Frank about the whole thing and he just asked if I would want to look at a car will waiting. So I did even thou I was not looking for a car. I looked and it was a really good deal that Frank gave me so I bought the car. The best thing that I like was he let me pick everything out that I would want in a car. Frank also got me a good car with in the price range that I could afford and gave me a really good warranty with it. He is also wants to make sure that I'm happy with it before I even bought it. I would buy another car from him Thanks Frank
I went into Alex motors to get a rental car after hitting
I went into Alex motors to get a rental car after hitting a deer. Will I was waiting for the rental, I was talking to Frank about the whole thing and he just asked if I would want to look at a car will waiting. So I did even thou I was not looking for a car. I looked and it was a really good deal that Frank gave me so I bought the car. The best thing that I like was he let me pick everything out that I would want in a car. Frank also got me a good car with in the price range that I could afford and gave me a really good warranty with it. He is also wants to make sure that I'm happy with it before I even bought it. I would buy another car from him Thanks Frank
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
I went into Alex motors to get a rental car after hitting
I went into Alex motors to get a rental car after hitting a deer. Will I was waiting for the rental, I was talking to Frank about the whole thing and he just asked if I would want to look at a car will waiting. So I did even thou I was not looking for a car. I looked and it was a really good deal that Frank gave me so I bought the car. The best thing that I like was he let me pick everything out that I would want in a car. Frank also got me a good car with in the price range that I could afford and gave me a really good warranty with it. He is also wants to make sure that I'm happy with it before I even bought it. I would buy another car from him Thanks Frank
I went into Alex motors to get a rental car after hitting
I went into Alex motors to get a rental car after hitting a deer. Will I was waiting for the rental, I was talking to Frank about the whole thing and he just asked if I would want to look at a car will waiting. So I did even thou I was not looking for a car. I looked and it was a really good deal that Frank gave me so I bought the car. The best thing that I like was he let me pick everything out that I would want in a car. Frank also got me a good car with in the price range that I could afford and gave me a really good warranty with it. He is also wants to make sure that I'm happy with it before I even bought it. I would buy another car from him Thanks Frank
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Buying a new truck
Great buying experience . Will recommend to my friends .
Buying a new truck
Great buying experience . Will recommend to my friends .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Todd, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Very responsive.
Very responsive...got back to me indicating vehicle had been sold...offered to assist in finding another vehicle...
Very responsive.
Very responsive...got back to me indicating vehicle had been sold...offered to assist in finding another vehicle...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice shopping experience
Very helpful sales people. Friendly and knowledgeable as well. The sales people weren’t pushy at all which is really nice. I will definitely go back there when I’m looking for my next vehicle.
Nice shopping experience
Very helpful sales people. Friendly and knowledgeable as well. The sales people weren’t pushy at all which is really nice. I will definitely go back there when I’m looking for my next vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great service and helpful staff. Not pushy just re
Great place to shop. Awesome team. Clean cars. All staff were extremely helpful and understanding of what I wa looking for. Nice location too. Very relaxing place to shop.
Great service and helpful staff. Not pushy just re
Great place to shop. Awesome team. Clean cars. All staff were extremely helpful and understanding of what I wa looking for. Nice location too. Very relaxing place to shop.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service for community, trustworthy
Easy to work with, representatives knows what they doing. Purchasing desirable car was exactly how I hoped for. Sutisfied with purchase 100%. Thank you for your hard work
Great service for community, trustworthy
Easy to work with, representatives knows what they doing. Purchasing desirable car was exactly how I hoped for. Sutisfied with purchase 100%. Thank you for your hard work
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase