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Reviews

Average Ratings

4.0
28 lifetime reviews.
  • Go to Emmert FIRST!

    Cameron, I wanted to personally tell you how happy my husband and I were with you and Emmert Motors. From the beginning, you were quick to respond...


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    Cameron, I wanted to personally tell you how happy my husband and I were with you and Emmert Motors. From the beginning, you were quick to respond and stayed in contact with me. After doing research, Emmert Motors was the only dealership out of 15 others that had the best deal. When we arrived, we loved the small business feel and how you came across as our friend to help and not a pushy salesman. I would be more than happy to give you and Emmert Motors a "10" and tell anyone who asks to go to you first. Thank you again, Josh and Kelly Yost

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Problems with my new used car

    This dealer is very easy to work with. Parts department very knowledgeable about the operation on my car they were going to do unfortunately did n...


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    This dealer is very easy to work with. Parts department very knowledgeable about the operation on my car they were going to do unfortunately did not have the parts to fix it that day. I have another appointment at the end of the week expect we done well.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Customer

    Fair price,fair deal, Cameron the finance manager I worked was knowledgeable and courteous . Overall it was an easy process and I am very satisfie...


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    Fair price,fair deal, Cameron the finance manager I worked was knowledgeable and courteous . Overall it was an easy process and I am very satisfied. Thank you Cameron

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great People & Great Service

    My 2015 Tahoe was making strange noises and was running sluggish. The service department got me in immediately and discovered I had a loose spark ...


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    My 2015 Tahoe was making strange noises and was running sluggish. The service department got me in immediately and discovered I had a loose spark plug wire. They double checked everything else and within 20 minutes, sent me on my way. ....At No Charge! Great people and great service!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Avoid this bodyshop

    Tree landed on my car and this body shop was the closest that was recommended by my insurance company (Safeco). They provided an estimate and I f...

    Dealer Response

    I am very sorry for any frustration Mr. Wilson has regarding the repair time for his vehicle. The initial estimated time to complete the repair w...


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    Tree landed on my car and this body shop was the closest that was recommended by my insurance company (Safeco). They provided an estimate and I followed through allowing them to do the work. I was told that repairs should take 3-5 days. They have now had my car for over three weeks and they are now estimating another 10 days. The customer service is terrible. They have never once called me to provide status; I have had to call them 3 times now to find out what's going on. Each time I call they string me along. They have a good sense of humor and are friendly but that only goes so far. I am reaching the end of my rental car agreement (I am covered for a certain number of days by insurance and I have used it all up waiting for Emmert to complete the job). As of Monday, I will need to return the rental car and I will have zero transportation to get to work. I would never recommend this place to anyone and I am very upset. I will write another review after repairs are completed; my car better look exactly the way it did prior to the damage.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    I am very sorry for any frustration Mr. Wilson has regarding the repair time for his vehicle. The initial estimated time to complete the repair was 13 working days as noted on the estimate. All parts were ordered and received in a timely manner, except for an entire roof panel. Unfortunately, it took an unusually long time for us to receive the roof panel. As far as Mr. Wilson’s rental car, we have arranged for him to stay in the rental car at no additional expense to him. Our ASE Certified technicians working with our state of the art equipment are dedicated to delivering a quality repair for Mr. Wilson.


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  • Not your typical "pushy salesman" experience

    Everyone was extremely helpful and willing to negotiate the best price with us. We had a great experience there and would recommend to anyone look...


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    Everyone was extremely helpful and willing to negotiate the best price with us. We had a great experience there and would recommend to anyone looking to buy a car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Just a great dealership!

    Tom in the maintenance department took great care of all are needs. Gave us a rental car when the part took longer to get there cause of the bad ...


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    Tom in the maintenance department took great care of all are needs. Gave us a rental car when the part took longer to get there cause of the bad weather.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Tranny Work FAST

    My Car was in the Shop before the Courtesy Ride back to Work was out the Parking Area. The Work was completed so fast my Car was in the Parking A...


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    My Car was in the Shop before the Courtesy Ride back to Work was out the Parking Area. The Work was completed so fast my Car was in the Parking Area waiting for me—instead of my sitting inside waiting for it, which is what I was anticipating. While I won't know for sure until I take a run into Beaverton or Portland whether or not the Work fixed the Problem, I'm confident that it did 'cause Emmert does do good work! I bought this Car there and I've had it serviced there previously with no complaints. Granted, I could get it done cheaper elsewhere. But with some items, ya get what ya pay for!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent response

    Emmett motor was very responsive to my inquiry on a specific vehicle found thru cars.com. Specs were not what I am looking for, but they were help...


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    Emmett motor was very responsive to my inquiry on a specific vehicle found thru cars.com. Specs were not what I am looking for, but they were helpful nevertheless.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Terrible Service

    Charged me $63 just to diagnose a problem with my truck that i was already aware of due to the check engine light. Will never go here again. For s...

    Dealer Response

    I would like to apologize for any frustration regarding the diagnostic charges for your truck. Naturally, our goal is to provide service that is ...


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    Charged me $63 just to diagnose a problem with my truck that i was already aware of due to the check engine light. Will never go here again. For some reason they charge $105 an hour for labor when in larger cities at ase certified shops they charge $45.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    I would like to apologize for any frustration regarding the diagnostic charges for your truck. Naturally, our goal is to provide service that is of value to you so you're compelled to return when needed. Based on your recent experience, it appears that we may have failed you in this case. Please feel free to contact me personally at (503) 397-1061 so I can address your concerns. Sincerely, Michael S. Emmert Owner/Operator


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