TOOK MY 2011 EQUINOX FOR A CATALYTIC CONVERTER WARRANTY. THEY TRIED TO TALK ME IN TO REPLACING THE MANIFOLD SAYING ITS CRACKED. I SAID NO. SO NOW THEY... ARE SAYING THAT THE NEW GASKET WAS DAMAGED WHEN THEY WERE INSTALLING THE NEW CATALYTIC CONVERTER. I TOOK IT IN WEDNESDAY THE 29TH. NOW I DON'T GET IT BACK UNTIL MONDAY THE 3RD. I HAD TO CALL THREE TIMES TO BE TOLD THIS. INSTEAD OF THEM CALLING ME TO LET ME KNOW.
It was a pleasure purchasing another new vehicle from this dealer. Cameron Stevens was my salesman. He was very well informed and attentive to my needs.... I will purchase my new cars at O'Brien Motors. They are extremely easy to deal with and customer satisfaction is Number 1 with them.
My wife and I had a bad experience with a dealership and decided to visit O'brien's to look at some diesel trucks. Two sales reps were getting information... on different vehicles within minutes of pulling in the lot and we had zero pressure from the sales team. My wife found a nice late model turbo diesel that she fell in love with. We didnt expect to process the trade in and sign for the truck that day as it was late but multiple people stepped in were very polite to the kids, helped finance the truck at their closing time along with a grate trade in value on my wife's vehicle. There was no hassle with the finance team and no tricky business involved. We will return to this dealership in the future. Thanks again Cameron for you help and patience.
THANKS O'Brien Chevrolt -Nilsson and Paul Groen for all your help.. you made my car buying experience pretty easy...thank you again, love my new car....
Izzy Garcia ,the salesperson I dealt with at O’Brien, was very helpful and patient in showing vehicles. I appreciate his knowledge and this helped my... decision on the car model I purchased. I would recommend to anyone buying a car to call Izzy.
This was my first time buying a car from a dealership. Paul and Cameron were both super friendly and willing to work with you and your budget. Great customer... service guys, keep it up!
Thank you Paul Groen for the great service and hard work. I had a great experience and would buy agin from you it was hassle free buying and no pressure
They made the process of me buying my wife a new car easy ,simple and painless. Thank you Izzy Garcia for helping with this process. We will definitely... be back for our next car with you and recommend you to family and friends!!!
Pleasant bunch of guys, without the usual "used car salesman pressure " answered questions, researched car history, and made a reasonable deal. I would... visit them again without reservation.