I was never able to even get in contact with anyone at this dealership. I emailed them twice, texted them through cars.com, and called through the 800... number on cars.com. No one at the dealership ever responded to any of that. Didn't answer the phone either. I want to buy the car that they had but I'm not going to drive 3 hours to a dealer that won't communicate with me first.
Isaac AWESOME sales representative. We have purchased from Mid-Valley before twice (sight unseen) and have referred a friend who purchased as well. Isaac... will work with you and the numbers will not change at signing. He will pre-work the paperwork, get in and get out. Andy who is in the service department gave me AWESOME service as well. Quick and no hassle. If you are looking to purchase see Isaac, new or used. If are looking for service ask for Andy.
Very friendly and treats you well makes you feel good about your purchase and he won't let you down. I recommend him he is a great dealer.
Excellent customer service and reasonable, honest pricing.
I inquired about a vehicle and to date have not received a response.
I took my car in and they were super friendly, proffesional, and prompt! Couldn't ask for better customer service. My car was fixed quick and my bill was... really reasonable! Thank you Mid Valley!
The Service department is top notch! Compared to others in the area! Fast, friendly service, with knowledgeable staff!
I have taken my vehicles to be serviced here for a little while now and I purchased my most recent car here. It had an issue with the visor and they fixed... it right away with no issues!! I've also just called with car questions and the service department is always very helpful and kind in assisting me over the phone. I've recommended other family members to start using Mid Valley also and they all have been very satisfied!! Very impressive!! it is hard to find good customer service around here these days!
Had my car serviced this morning. Great customer service! Found out car needed new front breaks asap. Was able to take it back in and have it back within... a few hours. Thanks Mid Valley Chrysler for saving us from having to cancel our Seattle trip considering we bought tickets for the Thunderbirds playoff game :) We also have purchased my husbands truck and my daughters car from them :)
I drive from Yakima to Grandview because of the people at the service desk and the quality of The repairs. There is a dealership in Yakima but the professionalism... of the service desk and the quality of the repairs is worth the hour Drive!