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Lithia Chrysler Dodge Jeep Ram FIAT of Helena

(689 reviews)
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award

Reviews

(689 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Helena from DealerRater.

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Bought a 2019 Ram Truck

I visited Lithia Dodge in Helena to get a price quote on a 2019 Ram Truck. The deal I received from the staff at Lithia was so good I went ahead and bought the truck, could not be happier! Sales rep Tyler was very helpful and knowledgeable about the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Service

Lithia Chrysler of Helena is ALWAYS very accommodating and takes great care of my car and myself!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Honest hard working professionals.

Visited Lithia Helena with a good idea of my needs. Knowledgeable sales staff answered all questions accurately and honestly. Have not bought new in twenty years. Thank you Lithia staff for spoiling my wife and I with a stress free transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales representative were very helpful on any questions

Within for a test drive and I love the vehicle... paperwork was very easy, sales associate did most of the work for me.. they also answered any questions I had. Overall I had an amazing experience Lithia in Helena...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil change for 2017 Ram

We had both vehicles in on the same day, one for service and one for a repair. We were very pleased with the service. Professional, friendly, timely!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mark Ifill

Factory recall work on our new Cummins powered 2500 was performed in less than 30 minutes. Their customer service unsurpassed. Best experience in fifty years of going to dealerships across America!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Enjoyable experience

your service department has always taken very good care of me and my truck it has been a pleasure doing business with you. Charlie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing service

Amazing service I came in with a next day appointment and Tony fit me right in, took care of me and then gave me a five star service. He offered me a ride home but I opted to use the free Wi-Fi in the very comfortable waiting area until my vehicle was done. This is such a great place to to have your car repairs done and I didn’t even buy it here but I sure will the next time I’m in the market for a vehicle. Thank you Tony and the rest of the service team you are awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Staff

Sales staff and finance personnel were awesome look forward to doing business with them again in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding Teamwork

Levi and Tom in parts really went the extra mile to make sure the parts I needed were of excellent quality and arrived quickly. Josh and Joe in service communicated with each other so i was able to schedule date and time for pickup. I was called to keep me informed of the progress and of expected completion time. I had dropped it off at night with no appointment and expected at least a week before they could even look at it. I had it repaired and returned in less time than that! Great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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