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Kimber Creek Ford

(368 reviews)
Visit Kimber Creek Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
New (218) 297-4543 (218) 297-4543
Used (218) 297-4403 (218) 297-4403
Service (218) 297-4088 (218) 297-4088

Reviews

(368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2020 Explorer purchased in December

Kimber Creek Ford is absolutely the best to work with. Sales and service are excellent experiences. Knowledgeable and friendly personnel. Highly recommend to anyone! Gary, Pequot Lakes, MN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Very Honest Dealer

I was very impressed with everyone at this dealership. Betty was very knowledgable about the trucks and very eager to help me. I never felt pressured. They gave me their best price on the truck right up front and then gave me, what I thought, was a fair price on my trade. There was no game playing or smoke and mirrors. I knew exactly what the truck cost me (which was better that other dealers) and exactly what I got for my trade. Their accessories were also fairly priced with installation. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

I could tell from the get go that Logan was interested in...

I could tell from the get go that Logan was interested in making sure my needs were met as a customer! He and other staff were also a part of the interaction and all positive! Logan assured me he’d get my questions answered and it was quick to know he is that kind of person!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Kimber Creek FORD

Very rewarding and easy. No pressure. Made sure I got all customer cash and rebates available. Beautiful store, top notch service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review Robert! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

New to us pickup

After purchasing a new to us pickup, there were some issues that need attention. We also purchased an extended warranty, and an inside and under side protection plan. This was the reason for the visit. We are very happy with the work that has been done. We are also very happy with Betty for getting us into the pickup that we wanted. We will go to this dealership for service and any repairs that we may need in the future. A great big THANK YOU to all the staff at Kimber Creek Ford of Pine River MN.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review John! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

skumpula@tds.net

Had an oil change and the vehicle went through the check-up process with tire rotation. I was very satisfied with the work and the vehicle was done in the time requested.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review Stanley! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Ford recall

Everyone was very nice! Work was done fast! Very friendly staff ! I have bought many vehicles at this dealership and will do so in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

2020 truck

The staff at Kimber Creek Ford helped use out on ordering a new truck and when it came in our salesman went thru all the operating instructions and we were on our way in the nice new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

My computer screen was locking up

Kimber Creek service dept was excellent. I had something wrong with my computer screen locking up, they had it in quickly. When the internet went down, they got me a loaner car so that I wouldn't have to wait until the internet came back up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Highly recommend Kimber Creek Ford!

Highly recommend Kimber Creek Ford for purchasing a vehicle or for service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review Steven! We greatly appreciate it. Please let us know if there is anything we can do to help in the future.