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Kimber Creek Ford

(368 reviews)
Visit Kimber Creek Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
New (218) 297-4543 (218) 297-4543
Used (218) 297-4403 (218) 297-4403
Service (218) 297-4088 (218) 297-4088

Reviews

(368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great people, Great place!

Staff was very patient and dedicated to you. Very cooperative with information and to the point. Patient while I was doing research and communicating with my personal connections regarding the vehicle purchase. Spouse, insurance, etc. and also a very cool building.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Amazing People and Experience

So this was my second purchase from this dealership. First time, Greg and Marya super friendly, laid back, and knowledgeable. They hooked me up with exactly what I was looking for!! Second time, I called, Marya asked what I was looking for and what features I needed. 2 days later she called me saying they had the SUV I was looking for! I drove up to take a look. Working with Zach, Marya, and Greg, I was not let down!!! This SUV has everything I wanted and much more. I really can't thank you all enough for how helpful, courteous, and caring you've been. I love my car and have, and will continue to, highly recommend working with Kimber Creek Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

new tires

Got new tires for my 2014 Explorer. Mike Garmon did a great job of providing options and helped my make a great decision - Yokohama's. Installing the new tires took less than an hour which helped make my daily schedule much better to manage. Another great experience with Kimber Creek Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Granddaughters first car!

Betty F. was so helpful in getting our granddaughter into her first car and making the process enjoyable! We were treated to the most fun watching our granddaughter glow with anticipation and excitement as she was introduced to the features of her first car...they were all very patient and accommodating to their young customer...she was in great hands!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review Boyd! We greatly appreciate it. Please let us know if there is anything we can do to help in the future.

Another example of exemplary service!!!

Can't say enough good things about this dealership. In the 7 years we have been working with them, we have never had a complaint. We drive over 100 miles to get our vehicle serviced here because we know we can trust them to be honest, fair, and extremely accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Attentive and personal

I purchased my vehicle from Kimber Creek Ford and just had my first service appointment as well. Both sides of the house are efficient and accommodating. I like the small-town, friendly culture.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Can't beat it

They meet my appointment time as I had requested. The vehicle was done as said when brought in. They explained in detail what service was performed and what may need to be serviced in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review Michael! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Very accommodating dealership

I called the service dept Friday to schedule an oil change for the next day. The schedule was full but they called me back when someone cancelled and were able to help me out. The experience at the dealership was great as well. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Great

I have bought three vehicles here and most service work done here...always a good experience with service and staff. The car wash is a big plus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We greatly appreciate it. Please let us know if there is ever anything we can do for you in the future.

Kimber Creek Ford Service Experience

Excellent experience! Promptly greeted, identified what the service visit was for, service completed efficiently, service manager kept me informed of progress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review William. We greatly appreciate it. Please let us know if there is anything we can do to help in the future.