Schwan Buick GMC Cadillac

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
94 lifetime reviews. Includes reviews of Schwan Buick GMC Cadillac from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 9, 2020

    Have been a extremely satisfied customer at Schwan Buick GMC since moving to Bismarck in 2015. All departments from Sales, finance and Service are professional,... efficient and friendly. Always willing to take additional time to explain technical issues with individual patience. Much appreciated.

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  • 5.0 out of 5
    December 31, 2019

    Super friendly staff and incredible service. Purchased my past vehicle here and because of the service I received for the last seven years I decided to... purchase my next vehicle here as well. I highly recommend Schwans to anybody.

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  • December 19, 2015

    I hit a curb with our 1012 Acadia causing significant damage to the right front wheel to the tune of $3,000. I called Schwans and they had a wrecker to... tow it in within an hour after the call. After all the insurance paperwork was completed, the car was fixed within a couple of days. BRYANT RETZLAFF did a great job of coordinating the repair work - I really appreciate his efforts. After I received the Acadia back, I noticed it pulled to the right. A return trip confirmed that the alignment was right on but the cause was the new tire. Because the other 3 tires were worn, I needed to replace these 3 because of the all-wheel drive. I ordered the new tires from Schwans which will be mounted in the next few days. Thanks for the great work! Jim Wilson

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    Dealer Response

    Jim, thank you for sharing about your recent visit to our Paint and Collision Center. They do great work, and I never cease to be amazed by how quickl...y they accomplish the repairs. Bryant sets a great example for the others in his department, and we are lucky to have him. Thanks again for telling us about your recent experience.

  • 5.0 out of 5
    December 23, 2019

    Schwan GMC is a great dealership. The sales folks are professionals and Ronnie Pearson is the best. Steve Schwan has built the business on customer service... and provides a fun and friendly atmosphere.

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  • 5.0 out of 5
    December 22, 2019

    Quick service. Easy to understand. Courteous people. Overall a good experience as always at Schwan's. Everything was explained in a manner I could understand.... Good people to deal with and I will keep going back.

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  • 5.0 out of 5
    December 20, 2019

    The sales and service staff at Schwan Cadillac are the best. This is the 4th vehicle we have purchased from them and they are always very helpful, plus... they give you a fair deal. I highly recommend them.

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  • 5.0 out of 5
    December 18, 2019

    Very good service. We didnt have an appointment and they got us done quickly. The technician stayed over his noon hour to help us out!

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    Dealer Response

    Hello Chuck, Thank you for taking the time to review our dealership. I'm glad we were able to help you out, and we look forward to serving you in the... future.

  • 5.0 out of 5
    December 13, 2019

    mike found out what was causing vibration and fixed it then explained the problem all in service department were friendly and area was very clean

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  • 5.0 out of 5
    November 19, 2019

    Every time I visit, these guys are organized and quick to respond. Even on a Saturday morning when the lines are longer. These guys take the time to... make me welcome and check what is needed in order to keep my vehicle running.

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  • 5.0 out of 5
    November 16, 2019

    These guys always do a great job at getting the work done quick and do great work at the same time. Thanks for always working with our schedule when we... are in town.

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