Ryan Chrysler Dodge Jeep of Bismarck

Reviews

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3 lifetime reviews.

  • 5.0 out of 5
    April 4, 2015

    I stopped in to test drive and get information for some jeep vehicles. I've gone to some other dealerships and was disappointed with customer service ...and left feeling more confused about what I was looking for. When I went to Ryan Dodge, I got to work with an awesome sales representative! He really listened to what I was looking for and gave me the time and information I needed to help narrow down my search. I will be coming back to purchase a vehicle here!

    5.0 out of 5
    Customer Service
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    4.0 out of 5
    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    November 24, 2013

    Slow or no response on call backs. Had vehicle serviced there way over charged on brake service.(700) offered me 4000 less than what my vehicle books ...at and it is perfect condition. Gave some hooey about thats how they do it there. but their vehicles arnt that much lower. So I will take my business elsewhere.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Patsfan12, Our deepest apologies for getting back to you so late and for your negative experience within our store. Rest assured we are continuously ...implementing new techniques and training's so that our employees can provide the best customer service possible. Thank you, Ryan Dodge of Bismarck


  • 1.0 out of 5
    October 14, 2013

    It has been more than 2 weeks, and I have never received a response to my inquiry.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Grandma, Our sincerest apologies for the late response and the lack of response from our staff. We are aware of our process and have included new tec...hniques and training's to help our employees become more efficient with our customers and ultimately providing the best community service possible. Thank You, Ryan Dodge of Bismarck


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