Tacoma Dodge Chrysler Jeep RAM

4.5
(172 reviews)
Visit Tacoma Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (253) 534-8205 (253) 534-8205
Used (253) 533-2968 (253) 533-2968
Service (253) 534-8179 (253) 534-8179

Inventory

See all 314 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2019.
About Our Chrysler, Dodge, Jeep, RAM Dealership in Tacoma, WA
Tacoma Dodge Chrysler Jeep Ram in Tacoma, WA , also serving Puyallup, WA and Olympia, WA is proud to be an automotive leader in our area. Since opening our doors, Tacoma Dodge Chrysler Jeep Ram has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
#1 In the State of Washington for the last 7 YEARS!

Service center

Phone number (253) 534-8179

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.5
(172 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

4.7

Good Experience

Salesman TJ was friendly, helpful and listened to what we wanted in a truck. Sales Manager Danny was also helpful in getting us the deal we wanted. Very satisfied with this dealership and will use them again.

Dealer response

Congratulations on your truck, and thank you for choosing Tacoma Dodge Chrysler Jeep Ram for your shopping needs. We're pleased to learn of your positive experience with the help of TJ and Danny. Happy driving and take care, Ruth!

Dealer response

Congratulations on your truck, and thank you for choosing Tacoma Dodge Chrysler Jeep Ram for your shopping needs. We're pleased to learn of your positive experience with the help of TJ and Danny. Happy driving and take care!

2.0

Scammed

I was completely SCAMMED by these guys. I bought a car from them and when it came to signing the paperwork they added a extra maintenance warranty to my contract. Even after I signed the paperwork stating that I didn’t want anything extra. When I questioned why it was still on it I was told it wasn’t an additional cost. When they called me back into the office to sign the paperwork for it because they had “forgot”, it was actually an extra $2500 plus $250 tax! When I called to have them take it off they told me that they could only prorate since I drove the car (only had the car for a week). And that they would see about getting the tax refunded. I’ve called in multiple times to check on the process and conveniently nobody is around to help. All I can say is check your contracts and make sure to have someone a with you. I ABSOLUTELY DO NOT RECOMMEND.

Dealer response

Kera, Thank you for taking the time to share your review. I would like the opportunity to speak with you regarding the maintenance warranty in question. Please feel free to reach out to me directly so that we can address this. I look forward to connecting with you. Best, Steve Crosetti General Manager (253) 475-7300

1.0

FOR SHAME

I was buying a certain used car online. I was told they would delivered 3 times. When it came down to buying it they said they couldn't deliver it, they only deliver new cars. I made plans to go the next day to the dealership. I texted and said I would be in the next morning...was agreed upon by dealer. I said I would pay the down payment that night, they said that was okay and wait until I came in. The next morning I texted I was coming in and was told the car was no longer in inventory, it had sold the night before. They said they could not hold cars. I am a 75 year old woman that trys not to go out because of covid 19. My car had died and I was looking for a car for weeks. Another dealer was going to deliver a car to me when I found the one at this dealership and decided to buy it. I have since purchased the one from the first dealer, who has been straight up with me. I do not recommend this dealership and advice others to go elsewhere! Tacoma Dodge should be investigated for these practices....

Dealer response

Hello, Here at Tacoma Dodge Chrysler Jeep, your feedback is important to us. I would appreciate the opportunity to speak with you about your visit. Would you mind emailing your preferred contact information to me at stevec@tacomadodge.com? I look forward to speaking with you. Best Regards, Steve Crosetti General Manager (253) 475-7300

5.0

Great Recall

The costumer service was great. I brought my car in and my rental car was ordered. It was big enough to serve my needs. The next morning, my car was done. Everything went smoothly. The bestseller, nothing extra in repairs was pushed on me, I was just advised to have my brakes checked.

Dealer response

Thank you for the wonderful feedback! We are happy to know that you were provided with great customer service at Tacoma Dodge Chrysler Jeep Ram and we hope that you will continue to visit us.

5.0

Great customer service!!

Service advisor Natan did service of my JEEP very good experience. He recommended additional services and repairs that necessary for safe and longer live off my vehicle.

Dealer response

Thank you for visiting Tacoma Dodge Chrysler Jeep Ram, Alex! We will be sure to thank Natan for providing you with excellent service. We look forward to working with you again!

2.0

Disappointed

I traded in my car on a Jeep. Purchased extended warranty as well as the warranty they offer on all their used vehicles. Before I returned to get my license plates the battery died. I bought a very good battery at $268. When I went in I presented the receipt. And stated that I didn’t expect them to pay for the upgrade I purchased. The manager offered me $150. I agreed as that was fair. Keep in mind this has been about 3 months now. I was told they would send me a check. Nuthin. Contacted salesman 3 times and each time I was assured the check would be sent. The last time we spoke, I told him I wouldn’t contact them again and anything else would be reflected in a review. So here we are. Seems a mans word has become worthless in this day. Sad as I watch everyone’s just looking for getting out cheap. I guess $150 is all their reputation is worth. David Haarstad. Port Angeles, Wa.

Dealer response

David, Thank you for bringing this to my attention. Your feedback is important to us and I would appreciate the opportunity to connect with you to better address your experience with us. When you are available, please send me your preferred contact information. Thank you. Best, Steve Crosetti General Manager (253) 475-7300

5.0

Tomari was a great salesman

Tomari was a very helpful salesman. He was very polite, knowledgeable, and worked quickly to get us in and out. Would recommend anyone looking for a vehicle to work with Tomari.

Dealer response

Thank you for the kind review! It's great to know that you received knowledgeable and helpful service from us. We hope to see you again here at Tacoma Dodge Chrysler Jeep!

5.0

2018 Ram Service

Retired COL who resides in San Antonio, TX and makes twice a year trips to Puyallup. My 2nd visit to this dealer for truck service: overall superb professional job! Really like the service bay monitors in the waiting area 🙂!

Dealer response

Thanks for visiting Tacoma Dodge Chrysler Jeep for your RAM needs. We're happy to know of your positive feedback and look forward to having your truck again next time for any future services!

5.0

Muy feliz de aver vuelto por segunda vez

Lo recomiendo el señor Brandon lake fue súper amable y muy paciente en todo el papeleo me gusto mucho el trato que me dieron volvería a ir

Dealer response

Thank you for the great review, Erin! We are pleased to see that Brandon's outstanding service was personable and patient. Your recommendation is appreciated; Tacoma Dodge Chrysler Jeep Ram hopes to work with you again.

5.0

New GC Trail Hawk

Great customer service from Seth Appel. Thanks for all your help getting us into this V-8 off road Grand Cherokee. Great vehicle, well appointed, enjoying touring the NW in it.

Dealer response

Congratulations on your Jeep Grand Cherokee, Chip! We wish you safe travels. See you in the future at Tacoma Dodge Chrysler Jeep for any vehicle needs.

Read all 172 reviews