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Reviews

Average Ratings

4.8
93 lifetime reviews.
  • 2016 Ford Edge Sport

    Meeting and working with our sales associate Jesse Figueroa, sales managers Chad Lee and Paul Harrison, plus meeting owner Pat Armstrong made our ...

    Dealer Response

    We cannot thank you enough for your wonderful review of Town Ford Lincoln. It was a pleasure to assist you and please let us know when we can do s...


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    Meeting and working with our sales associate Jesse Figueroa, sales managers Chad Lee and Paul Harrison, plus meeting owner Pat Armstrong made our experience very pleasant, personable, and overall a joy! Probably the best car buying experience my wife and I have ever had. Thank you!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We cannot thank you enough for your wonderful review of Town Ford Lincoln. It was a pleasure to assist you and please let us know when we can do so again! Best, Chad Lee - General Sales Manager - chadl@yourtownford.com - (509) 663-2111 Ext. 171


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  • Great Service

    It was a very easy and enjoyable experience overall. Easy and efficient process. Thank you for the great service. Aaron Timmons

    Dealer Response

    Thank you for taking the time to write this review. I'm pleased to hear that Aaron was able to provide an efficient and overall positive experienc...


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    It was a very easy and enjoyable experience overall. Easy and efficient process. Thank you for the great service. Aaron Timmons

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this review. I'm pleased to hear that Aaron was able to provide an efficient and overall positive experience. All the best, Chad Lee - General Sales Manager - chadl@yourtownford.com - (509) 663-2111 Ext. 171


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  • Courteous staff anxious to take care of every need

    The staff was seriously committed to excellent customer service. The showroom was very nice, large assortment of cars. We knew what car we wanted ...

    Dealer Response

    John, thank you for the feedback! We are happy to hear of your positive experience at Town Ford Lincoln, and we are grateful for choosing us for y...


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    The staff was seriously committed to excellent customer service. The showroom was very nice, large assortment of cars. We knew what car we wanted we started and the sales staff worked hard to make the sale for us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    John, thank you for the feedback! We are happy to hear of your positive experience at Town Ford Lincoln, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kind regards, Chad Lee - General Sales Manager - chadl@yourtownford.com - (509) 663-2111 Ext. 171


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  • Nice facility

    Nice, comfortable waiting room. Was only there for an oil change, and it took a whole hour. It shouldn't take that long, especially since I book...

    Dealer Response

    Thank you so much for your kind and honest review of Town Ford Lincoln, Raymond. We always appreciate any feedback. It was a pleasure to do busine...


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    Nice, comfortable waiting room. Was only there for an oil change, and it took a whole hour. It shouldn't take that long, especially since I booked the time and date ahead of time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind and honest review of Town Ford Lincoln, Raymond. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Regards, Chad Lee - General Sales Manager - chadl@yourtownford.com - (509) 663-2111 Ext. 171


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  • Service

    fast, friendly service, keeps me updated on inspections and what needs to be serviced. Service area very clean and tidy.

    Dealer Response

    Ronald, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast and friendly service and will be happy t...


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    fast, friendly service, keeps me updated on inspections and what needs to be serviced. Service area very clean and tidy.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ronald, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast and friendly service and will be happy to hear that you left Town Ford Lincoln satisfied. We look forward to seeing you again in the future! Best, Chad Lee - General Sales Manager - chadl@yourtownford.com - (509) 663-2111 Ext. 171


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  • Great buying experience

    The staff at Town Ford are there for you, the customer. There is no high pressure sales pitch. No gimmicks just, what can they do to get you in th...

    Dealer Response

    Your great feedback truly made our day, Brian. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team wa...


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    The staff at Town Ford are there for you, the customer. There is no high pressure sales pitch. No gimmicks just, what can they do to get you in the ride of your choice.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your great feedback truly made our day, Brian. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Chad Lee - General Sales Manager - chadl@yourtownford.com - (509) 663-2111 Ext. 171


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  • Nice people, great service

    Easy to get in for service, nice people. The place is clean and well organized. The staff are knowledgeable and will get you the answers you need...

    Dealer Response

    Bill, We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time ...


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    Easy to get in for service, nice people. The place is clean and well organized. The staff are knowledgeable and will get you the answers you need if they don't know.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill, We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Town Ford Lincoln for your vehicle needs. Best, Chad Lee - General Sales Manager - chadl@yourtownford.com - (509) 663-2111 Ext. 171


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  • Very clean, good service

    Sales people are very friendly and helpful. A pleasant experience. I would recommend to friends. Good atmosphere at this facility.

    Dealer Response

    I am happy to hear your time spent with our team was pleasant. Congratulations on your purchase! If you have any questions or concerns regarding y...


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    Sales people are very friendly and helpful. A pleasant experience. I would recommend to friends. Good atmosphere at this facility.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am happy to hear your time spent with our team was pleasant. Congratulations on your purchase! If you have any questions or concerns regarding your vehicle, please come back to visit us. We look forward to seeing you in the future. Best regards, Chad Lee - General Sales Manager - chadl@yourtownford.com - (509) 663-2111 Ext. 171


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  • Great dealership with great service.

    Every one is so eager to help. My appointment is always on time. Service department is always clean with very knowledgeable people.

    Dealer Response

    Richard, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very h...


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    Every one is so eager to help. My appointment is always on time. Service department is always clean with very knowledgeable people.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best, Chad Lee - General Sales Manager - chadl@yourtownford.com - (509) 663-2111 Ext. 171


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  • Good, could be better

    Riley, she is great to work with. Great personality good at her job. This is just mumble jumbo to get the required twenty words

    Dealer Response

    Dave, thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedbac...


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    Riley, she is great to work with. Great personality good at her job. This is just mumble jumbo to get the required twenty words

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dave, thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to Riley. Drive safely. Best, Chad Lee - General Sales Manager - chadl@yourtownford.com - (509) 663-2111 Ext. 171


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