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Reviews

Average Ratings

4.9
193 lifetime reviews. Includes reviews of Cascade Autocenter from DealerRater.com
  • Awesome
    May 27, 2017

    Paul made sure we got everything we wanted before purchasing the car. Very honest and trustworthy. We could tell he sincerely cared about making s...


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    Paul made sure we got everything we wanted before purchasing the car. Very honest and trustworthy. We could tell he sincerely cared about making sure we found just what we needed

    Does recommend this dealer

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  • Great experience with Tony Omlin and Cascade
    May 25, 2017

    Kathy and I are very happy with the buying experience at Cascade. We are very happy with the professionalism and extra effort that Tony Omlin put...

    Cascade Autocenter

    Dear Ira Core, Thank you for taking the time to leave us some feedback, we really appreciate it! We are glad to hear that your experience with To...


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    Kathy and I are very happy with the buying experience at Cascade. We are very happy with the professionalism and extra effort that Tony Omlin put in to make our visit pleasant and comfortable. This is our 3rd Forester from Cascade and look forward to more dealing with all these great people. Thanks also to Ted Kincaid and Justin Henke. Thanks again Tony for the great visit and ride. Kathy and Ira Core

    Does recommend this dealer
    Cascade Autocenter

    Dear Ira Core, Thank you for taking the time to leave us some feedback, we really appreciate it! We are glad to hear that your experience with Tony and the team was so pleasant! Customer service is our top priority and we're happy to see it recognized. Thank you for your continued business and enjoy your new Forester! Take care and we'll see you next time!


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  • Professional, honest, excellent customer service
    May 22, 2017

    We called ahead to let the dealership know we were coming 2+ hours away to look at the car. It was right out front ready for us to see when we ar...

    Cascade Autocenter

    Dear Lisa M, Thanks for taking the time to leave us a review, we highly value your feedback! We're glad that you had an excellent experience at o...


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    We called ahead to let the dealership know we were coming 2+ hours away to look at the car. It was right out front ready for us to see when we arrived. The salesperson was friendly, professional, knowledgeable and answered all our questions. There was no pressure. The purchase process was efficient and we left with a very happy daughter ready to drive off to college in the fall with a new (to her) used Subaru. The car was thoroughly cleaned inside and out. Overall excellent experience!

    Does recommend this dealer
    Cascade Autocenter

    Dear Lisa M, Thanks for taking the time to leave us a review, we highly value your feedback! We're glad that you had an excellent experience at our dealership with Tony! Thank you for giving us the opportunity to serve you and thank you for your business! Take care and let us know if we can assist you in any way!


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  • Great service.
    May 22, 2017

    Took my 2016 Cadillac for its first service, i was very pleased with the service. In and out quickly. Their shuttle service was nice too.

    Cascade Autocenter

    Dear Car Granny, Thanks for leaving us a review, we really appreciate the feedback! We are glad that your first service was smooth and quick! We ...


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    Took my 2016 Cadillac for its first service, i was very pleased with the service. In and out quickly. Their shuttle service was nice too.

    Does recommend this dealer
    Cascade Autocenter

    Dear Car Granny, Thanks for leaving us a review, we really appreciate the feedback! We are glad that your first service was smooth and quick! We look forward to serving you again in the future. Thanks for stopping by!


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  • My experience was great they were very helpful.
    May 20, 2017

    Carlos was very helpful an knowledgeable about the vehicles he was showing us an stayed within my budget I would highly recommend working with cas...

    Cascade Autocenter

    Dear Janikajessie, Thanks for leaving us a review, we really value your feedback -- We also really appreciate the recommendation! We're glad your...


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    Carlos was very helpful an knowledgeable about the vehicles he was showing us an stayed within my budget I would highly recommend working with cascade to all who are trying to purchase a new vehicle thanks again Carlos!

    Does recommend this dealer
    Cascade Autocenter

    Dear Janikajessie, Thanks for leaving us a review, we really value your feedback -- We also really appreciate the recommendation! We're glad your experience with Carlos was so great and we look forward to working with you again in the future! Take care and enjoy your new car!


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  • Comfortable and satisfying web purchase
    May 18, 2017

    From a web search I located a pre-owned Chevrolet pickup truck at Cascade Autocenter. I live 4 hours from their location and contacted them via e...

    Cascade Autocenter

    Dear b.l.douglas, Thanks for taking the time to leave us a review, we highly value your feedback! We are glad you found us on the web and gave us...


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    From a web search I located a pre-owned Chevrolet pickup truck at Cascade Autocenter. I live 4 hours from their location and contacted them via email to determine if the vehicle was still available. Ariana Mendoza from the Customer Care Center contacted me and indicated that the vehicle was available and connected me with Paul Jarolimek in Sales. Paul worked with me by providing detailed answers to my questions along with maintenance records and additional photos via email. Paul put me in contact with Ted Kincaid of the Finance Department who worked with me on finance options, licensing and taxes to determine my final cost prior to delivery. I arrived at the dealership and was greeted by Paul who came in on his day off. I test dove the vehicle and it was everything I expected, there were no surprises. There were no slick sales gimmicks, no pressure, no attempts at manipulative ploys and total honesty on the condition of the vehicle. Thanks to the team at Cascade Autocenter who made this a comfortable and satisfying web purchase.

    Does recommend this dealer
    Cascade Autocenter

    Dear b.l.douglas, Thanks for taking the time to leave us a review, we highly value your feedback! We are glad you found us on the web and gave us a chance -- We take pride in the way we do business and we are happy you were able to experience it first hand! We greatly appreciate your business and hope to work with you again in the future. Take care and enjoy your new truck!


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  • Good experience for many years
    May 17, 2017

    I have used cascade auto for maintenance on our GM vehicles and the new 2018 Equinox is a very nice car. Local buying is best for service.. Gr...

    chevman

    My customer service did not take as I gave it 5 stars

    Cascade Autocenter

    Dear chevman, Thanks for leaving us a review, we really appreciate your feedback! We are glad to hear you've had pleasant experiences throughout ...


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    I have used cascade auto for maintenance on our GM vehicles and the new 2018 Equinox is a very nice car. Local buying is best for service.. Great body shop

    Does recommend this dealer
    chevman

    My customer service did not take as I gave it 5 stars

    Cascade Autocenter

    Dear chevman, Thanks for leaving us a review, we really appreciate your feedback! We are glad to hear you've had pleasant experiences throughout our dealership! Thank you so much for your business and we look forward to working with you more in the future! Also, we are pleased to confirm that your 5 star customer service rating was accepted. Thanks for everything!


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  • First oil change
    May 16, 2017

    I arrived about 15 minute early and they got me right in. I also had to have my cabin filter changed, they found 3 dead mice. So happy the car s...

    Cascade Autocenter

    Dear DJ, Thanks for taking the time to leave us a review, your feedback is highly valued! We really appreciate your continued business and it is ...


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    I arrived about 15 minute early and they got me right in. I also had to have my cabin filter changed, they found 3 dead mice. So happy the car smells great now. I enjoy bringing my car to Cascade, they are very helpful. I have bought 3 vehicles from them and will buy another from them the next time I need a vehicle.

    Does recommend this dealer
    Cascade Autocenter

    Dear DJ, Thanks for taking the time to leave us a review, your feedback is highly valued! We really appreciate your continued business and it is our pleasure to serve you and your family. Take care and we will see you next time around!


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  • Thanks Tony!
    May 13, 2017

    Thanks for your help, Tony! You were super knowledgeable and a very nice guy. We had a fun and easy time buying a car from you. I'm sure we'll com...

    Cascade Autocenter

    Dear Linda Perkins, Thanks a lot for the positive review, we really appreciate the feedback! We are pleased to hear that your experience with Ton...


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    Thanks for your help, Tony! You were super knowledgeable and a very nice guy. We had a fun and easy time buying a car from you. I'm sure we'll come back to see you in the future!

    Does recommend this dealer
    Cascade Autocenter

    Dear Linda Perkins, Thanks a lot for the positive review, we really appreciate the feedback! We are pleased to hear that your experience with Tony and our team was so great! Thank you for your business and we look forward to serving you again in the future! Take care and enjoy your new vehicle!


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  • Leon is amazing!
    May 12, 2017

    Leon is amazing! Very trustworthy and helpful. He really knows the details about the cars. I will definitely be referring family and friends to ...

    Cascade Autocenter

    Dear Jody, thanks for leaving us a review, we highly value your feedback! We are glad you enjoyed working with Leon and our team and really apprec...


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    Leon is amazing! Very trustworthy and helpful. He really knows the details about the cars. I will definitely be referring family and friends to him and Cascade Autocenter. Thank you! I love my new car so much!

    Does recommend this dealer
    Cascade Autocenter

    Dear Jody, thanks for leaving us a review, we highly value your feedback! We are glad you enjoyed working with Leon and our team and really appreciate the recommendation! Thanks for your business and we look forward to serving you again in the future! Take care and enjoy your new vehicle!


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