Reviews

Average Ratings

4.4
338 lifetime reviews. Includes reviews of Walker's Renton Mazda from DealerRater.com
  • amazing staff

    staff was very friendly, would buy again. made me feel very comfortable, no pressure on buying cars.

    Dealer Response

    Thank you for YOUR business :)


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    staff was very friendly, would buy again. made me feel very comfortable, no pressure on buying cars.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for YOUR business :)


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  • Kevinh

    Fron the moment I walked onto the lot I was treated very well with a friendly and professional car rep Doug. My car buying experience was one of t...


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    Fron the moment I walked onto the lot I was treated very well with a friendly and professional car rep Doug. My car buying experience was one of the least stressful car buying experiences I have ever had. The entire staff was very nice and helpful. I would highly recommend this dealership to everybody I know.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Sold my car AFTER I paid a $2000 deposit!
    June 23, 2017

    I had a horrible experience here! I gave them a $2000 deposit on 5/19/17 for a car in OR. On the following Monday 5/22, it was still listed for sa...


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    I had a horrible experience here! I gave them a $2000 deposit on 5/19/17 for a car in OR. On the following Monday 5/22, it was still listed for sale on the OR dealership website and I was very concerned. I contacted them Mmediately with my concerns and I had the VIN number to verify. The car was SOLD Tuesday 5/23 by the OR dealership because Alec Walker neglected to following with the OR dealership or make arrangements to have the car picked up. I was devastated! He then tried to sell me a car that was much more expensive (Bait and switch I believe this is refereed to). The OR dealership felt so terrible about the mishap, although it wasn't their fault, that they located the car for me at another dealership and followed up to be sure I was now a satisfied Mazda owner. I received the car a few days later, at a significantly higher price, because of Walker's negligence. I WOULD NEVER RECOMMEND THEM! They never even apologized and never admitted it was THEIR FAULT! I'm now paying over $2500 more as a result of their unprofessionalism and lack of ethics.

    Does not recommend this dealer

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  • Doug is very helpful
    June 4, 2017

    i traded in my old mazda3 and got a new mazda3 hatchback 2017. The price has met my expectation which is the major reason I chose this dealership....


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    i traded in my old mazda3 and got a new mazda3 hatchback 2017. The price has met my expectation which is the major reason I chose this dealership. Doug's service is very professional with good customer service attitude. Also, I have my car cleaned by Aaron?for free when I visit there last time.

    Does recommend this dealer

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  • xxxx show for service
    May 26, 2017

    I will not go back to this place, I will not recommend to anyone!! The service department is horrible. This all started with an airbag recall, whe...


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    I will not go back to this place, I will not recommend to anyone!! The service department is horrible. This all started with an airbag recall, where they broke my glove box in the process and I only found out after I tried to open it to put stuff in and it fell to the floorboard. They did fix it, but would not admit they broke it. During this service I ordered a new key fob; never got ordered. When I called back to see if was in was when I found that out. The regional manager did his best to correct all these errors: repaired my glove box; order the key at no charge; which was a bad key; they came a got my car from work was supposed to pick me up at 5 from work; 5:15 still no ride; called them, they forgot about me. They ordered another key, it was on back order till May. I was told they would call me when it arrived and would resolve this issue; by. Ow I've changed jobs, I live in North Bend and work in Bellevue; they offer to come get my car to fix the key. My appointment was this morning at 9. They never showed, said they didn't read the notes about coming to get my car. Hmmm yeah never mind this is the 3rd time since February I've tried to get this fixed. So today I'm a bit more than pissed; it's Memorial Day weekend; and the lady says she will bring me a loaner car to use: I tell her that I will not be home to return this weekend; she says fine next week when I get back. Fine; let's get this resolved. I call her back in a few minutes to ask them to please have the tank full as I had just filled mine for the weekend; now she tells me that they will have my car back to me before 430; which is when I get off work. Mind you it's 1:46 as I write this. Hmmm yeah; what a great company to do business with. Never never again will I even think of calling this dealership for repairs or to buy a car; they could have my dreamer sitting on the lot for an unbelievable price and I won't go there! Good luck to you if you do!

    Does not recommend this dealer
    Came in for service or repair

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  • 2017 Mazda 3
    May 17, 2017

    I went to Renton Mazda to purchase my first new car and was very pleased with the service I received. My needs were met and I never felt like I wa...


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    I went to Renton Mazda to purchase my first new car and was very pleased with the service I received. My needs were met and I never felt like I was trying to be tricked or taken advantage of. I got the exact car I had in mind, in the price range I was looking for, with the perfect payment plan, and in such a short amount of time. I cannot say enough good things about this dealership.

    Does recommend this dealer

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  • Excellent Service!
    March 24, 2017

    Doug is very friendly and took care of everything to get me a great deal. Even after the deal is closed, he followed up to make sure I like the ca...


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    Doug is very friendly and took care of everything to get me a great deal. Even after the deal is closed, he followed up to make sure I like the car and if I was very satisfied. Doug never ignored a single text or call I made for question and infos. I would recommend Renton Mazda dealership and look for specific person, that is Doug.

    Does recommend this dealer

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  • Fun and friendly
    March 12, 2017

    We bought our first new car at Walker's Renton Mazda and Jordan kept in contact with me the moment I contacted them to let them know I was interes...


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    We bought our first new car at Walker's Renton Mazda and Jordan kept in contact with me the moment I contacted them to let them know I was interested in the car. He had a great vibe and was super friendly. When we arrived to test drive, Jed showed us all the features and made the test drive fun and not awkward. They were all very nice to us! Lina in financing also did a great job finding us the right loan and making our first experience easy, she was amazing! Thank you.

    Does recommend this dealer

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  • welcoming and great
    January 24, 2017

    Mr doug was very good to me and my wife. even though i already knew what i wanted. doug still managed to find more deals for me and my wife. thank...


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    Mr doug was very good to me and my wife. even though i already knew what i wanted. doug still managed to find more deals for me and my wife. thank you doug.

    Does recommend this dealer

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  • Simply caring and professional
    December 14, 2016

    By far the best service I've experienced out of any make. I bought a used vehicle and they checked it from top to bottom and gave me honest opinio...


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    By far the best service I've experienced out of any make. I bought a used vehicle and they checked it from top to bottom and gave me honest opinions of what the vehicle could use without breaking the bank. Devin was very caring and knowledgeable. Patrick was one of the best techs I could have asked for as well. With a lil boy due any day we needed a safe and reliable vehicle and they were able to provide that safety in a very welcoming manner

    Does recommend this dealer
    Came in for service or repair

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